VAN FRANEY PLUMBING, INC.
About us
Van Franey Plumbing, Inc. has been locally owned and operated since 1979 and our first priority is customer service.
Business highlights
Services we offer
All plumbing service and repairs.
Number of Stars | Image of Distribution | Number of Ratings |
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97% | ||
0% | ||
3% | ||
0% | ||
0% |
I called Van Franey Plumbing at 7:30 on March 25th, requesting an estimate for fixing a leak from the tub faucet and to repair or replace the stopper which would not lock into the engaged position. I received a promised call back within the hour with an estimate ranging from $180-$240 (depending on the need for new parts). Upon agreement, I was told I should expect someone at the house by around 10:30. I couldn't believe someone would be there the same day, let alone within a couple of hours.
At 10:05, I answered to the door and was greeted by Ras, a most pleasant, neatly-dressed, always-smiling plumber who quickly proved himself to be most knowledgeable and super-efficient despite my pestering him with questions. He patiently explained what he was doing and why, but never stopping his work.
He was done in 15 minutes, and the cost, including both new parts came in below the low end of the estimated range I had received. All of this was arranged for, and accomplished, to meet a very tight morning schedule with clients at my home office. I never dreamed service and pricing would be like this for plumbing services. I honestly had never heard of the company's name prior to searching for a plumber on Angie's List. But the site reviews were consistently outstanding. I am glad I made that call, and will share their contact information with anyone who asks. Without hesitation. It was a small job, as plumbing issues go, but I was treated like a major contractor.
In this particular instance, we had a leak into our kitchen from the bathtub. Big mess. Lots of stress. I left a message overnight with Van Franey, and he called me back the very next morning, then sent someone within two hours. The plumber came out and fixed the problem. He was fast and professional.
The company bills instead of asking for payment at the time -- which is nice, because having to pay a big bill at a stressful time just adds to the bummer.
We've recommended Van Franey to several friends, and they love them, too.
Licensing
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