United Plumbing of SW Florida
About us
We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
Business highlights
Services we offer
Backflow certified, Navien tankless water heater certified,
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 7% | ||
| 3% | ||
| 7% | ||
| 3% |
"Thank you for your feedback, we'll be sure to let our team mate know! We take pride in getting the job done right the first time."
"Thank you for the review!"
"[Member Name Removed] Thanks for the great review!"
I am still dealing with leaks in master bath. I already replaced the beautiful cork floor on the bathroom after United's leak was supposedly fixed but I am showing more leaks again.
run away from this company. they are the absolute worst!!!!
Excellent response time, thoroughness, professionalism, and courtesy toward me, the customer. Paul, the service manager, was outstanding! I had been waiting for a couple of weeks to get this 2,000 gallon-per-day leak fixed, after failed attempts with two other companies. One, my A/C and Plumbing contractor that I normally use for A/C repairs and some minor plumbing work, ended up saying after a couple of days to come out and estimate the job that they couldn't do that kind of repair and I needed to get a larger-scale plumber. Then, after calling Mr. Rooter Plumbing to do an estimate and have the underground lines located before they could dig, they then said they would finally be out one day the following week and never showed up - never even called. I called in to ask what was going on and they said they had another big important job and would reschedule for the next day. Same thing happened the next day, and the day after that. I told them nevermind, I'd find someone else, and ended up calling United.
Paul came out the next day to do an estimate, and right from the get-go I knew I finally had the right plumber. He had a "can do" attitude that made it seem so simple, after other plumbers I called for estimates made the job sound like such a big hairy deal and estimated very high - one (Aztec Plumbing) even estimated $1,500 for the job that I ended up paying United less than $500 for. As soon as United could get the underground lines located again (each contractor has to call themselves and re-request it in order to cover themselves), they got people out here as soon as they had an opening in a day or so. And, actually came when they said they would! Paul said that it would be just labor and very little cost for materials (PVC pipe), and that while labor for one plumber was $90 per hour, he could send 2 plumbers to get the job done in about half the time for a "new construction" rate of $110 per hour - very much worth it! Furthermore, when the day came and one of his plumbers was needed for some other job that had to be finished, instead of not showing up or rescheduling like Mr. Rooter did, Paul came out himself so that I'd still have 2 plumbers working, even though he's the service manager and doesn't normally do that kind of work anymore! The 2 of them worked their tails off (it had to be all hand-digging because they were crossing numerous buried cables and had to be careful), got the whole job completely done in 3 1/2 hours and for far less than the price anyone else gave me.
Not only that, they also saved me the cost of a GE refrigerator repair call, because I happened to mention I had a leak that was from the ice/water line to the fridge, so Paul said "no problem" and they came in and fixed that leak (replaced tubing and connection) and didn't even charge me for it! To top it all off, they even installed some new washer hoses that I had bought but had been putting off installing myself, AND fixed a loose faucet handle that was more than just tightening a set screw (he had to get under the sink and loosen the faucet stem to remove the top cover, etc.) and didn't even charge me for either of those things too! And they charged 3 1/2 hours labor when actually they were here closer to 4 hours! This company now has a new customer for good, I was so impressed and so satisfied with these folks!
toilet. He offered to take up and reseat
the toilet but we quickly agreed that, if the problems continued, it made the most sense for me to buy a new,
better toilet (as I was going to have that room painted anyway). This was very helpful advice and just what I
was looking for from a contractor.
Matt then did tackled the hose bibbs. He examined the items I bought from Home
Depot, determined they were all just right and he was able to do the three at
my house in just over 30 minutes. We
then went to the other house and that hose bibb had to done differently as it
was connected to a PVC pipe. Matt
explained exactly what needed to be done and made sure that I was okay with the
extra time it would take. He then took
care of that one in the time he estimated and everything was done.
I would definitely use United Plumbing again and would ask
for Matt.
Licensing
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