Description of Work: Enlarged downstairs room, put in electrical and painted
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Donna M.
12/2012
1.0
garage builders
+ -1 more
We had used Tarpon Bay Construction for another renovation job last year and it had gone relatively smoothly. The prior renovation had been managed by an interior decorator who had recommended the company to us. This time we were doing a larger project and felt comfortable using the same general contractor. Unfortunately, the results of this job have been disastrous. The repair of deficiencies caused other deficiencies. This resulted in us firing them and prohibiting the company from entering our home. They used substandard paint and substandard painters. When we questioned the paint job we were told, "Our regular painters weren't available so we had to go with these guys." Oh yes, the final deficiency in a long, long list, e had our front doors replaced. The two front doors have leaded glass inserts. One of the inserts was installed upside down. Yes, you read that correctly. Run don't walk from this company. T Update: A company with 25 years experience should know better than to use latex paint over oil paint on all the interior doors and trim.
Description of Work: Removed a wall between kitchen and family room Painted interior and exterior of house of 2,000 sq ft home Replaced front and back doors Refaced kitchen cabinet doors Installed crown moulding Installed kitchen backsplash and granite
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$45,000
Response from Tarpon Bay Construction
The glass in one door was inadvertently installed upside down by the manufacturer and would be easily corrected under full warranty. We used all quality Sherwin Williams paint product and applied per the manufacturers recommendations. Regarding “other deficiencies”, we met with the owner on Friday November 16th and agreed on a punch list of items the owner wanted corrected. We scheduled our crews to perform all corrective work on the following Monday, November 19th. Before we started remediation work the owner sent a profanity laden email cancelled our contract and insisted on keeping our final payment and doing the punch items themselves. We offered several times both verbally and in writing to correct any deficiencies. Their assessment of our company for Angie’s List is both puzzling and disappointing. I met with this owner personally during the construction process and they expressed how happy they were with the quality of workmanship. We pride ourselves on quality workmanship and great customer relationships. In over 25 years of business I have never experienced a client become this unprofessional and belligerent.
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Service Categories
Kitchen and Bath Remodeling,
Garage and Shed Building,
General Remodeling,
Sunrooms and Patio Enclosures,
Homebuilders,
Windows
FAQ
Tarpon Bay Construction is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Tarpon Bay Construction accepts the following forms of payment: Check
No, Tarpon Bay Construction does not offer free project estimates.
No, Tarpon Bay Construction does not offer eco-friendly accreditations.
No, Tarpon Bay Construction does not offer a senior discount.
No, Tarpon Bay Construction does not offer emergency services.
No, Tarpon Bay Construction does not offer warranties.
Tarpon Bay Construction offers the following services: remodeling, remodeling-contractors, home-additions-remodeling-contractor, home-improvement-remodel, house-additions-and-remodeling,general contractors,general contractors,general contractors,remodeling