SUNTRUST MORTGAGE INC

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Mortgage Companies

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Rating CategoryRating out of 5
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value
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professionalism
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responsiveness
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Mikelle I.
04/2012
1.0
mortgage broker
  + -1 more
Suntrust balmes Fannie and Fannie blames Suntrust this has gone horribly and to be honest I would default on this loan before I will pay this to such a dishonest "bank"
Description of Work: Ellen Bentoon of Suntrust (Naples) was our "Sr. Loan officer" she sent package after package, promising 'more and there is More" and at the end of the day. We got a $99 tax refund for buying a house. We pay $250 in PMI and our income exceeds writing it off. We have over 800 pt credit scores so how could this be? This due to the loan type (we were not counceled on other types) as we had a fixed amount we wanted to put down. It was not all the money we had yet a down payment on a loan, a 30 year loan. Ellen kept telling us we had the "best deal and MORE" Suntrust is dishonest in their dealings and disclosures. Ellen is well, take a look at what she did and Sr. may be the operativ word in her title. Right now, the company I trust least is the one who is holding the loan for my mortgate and are ripping me off!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,699,000

    Contact information

    12751 NEW BRITTANY BLVD 3, Fort Myers, FL 33907

    Licensing

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    Service Categories

    Mortgage Companies

    FAQ

    SUNTRUST MORTGAGE INC is currently rated 1 overall out of 5.
    No, SUNTRUST MORTGAGE INC does not offer free project estimates.
    No, SUNTRUST MORTGAGE INC does not offer eco-friendly accreditations.
    No, SUNTRUST MORTGAGE INC does not offer a senior discount.
    No, SUNTRUST MORTGAGE INC does not offer emergency services.
    No, SUNTRUST MORTGAGE INC does not offer warranties.

    Contact information

    12751 NEW BRITTANY BLVD 3, Fort Myers, FL 33907