Stanley Steemer International Inc

Great service.

Yes, I would absolutely use them again in the future and I would recommend them to other members.

It was 200 bucks.

unknown

They were very good. They were a little sloppy, a little bit. They're always in a hurry - time is money.

unknown

unknown

Their pricing was good, I would them an A for pricing. They did okay but it wasn't great. They are very responsive, you can actually make your appointment on-line. They are very punctual. There are some things that I didn't think were so professional like telling me to go in to another room because they are going to work. One guy forgot his name tag but I want to know that you are really the right guy. I probably will use them again. Next time, I will tell them to make sure they bring all their name tags. I will sit in a room where I want to be and say, 'well this is my house, I kind of want to be here.' I am not going to slip.

unknown

Cleaned rugs. Did an excellent job.

unknown

it went well, they got here on time.  Did things quick and explained everything they did and cleaned up afterwards.

The crew arrived on time and performed the job as promised. The crew was courteous and professional. The only downfall was the price- $130 for a 20 minute job.

They had an opening the day after I called. They called 15 minutes out just as they said they would and they arrived very promptly on time. We had only scheduled for the love seat and sofa cleaning but decided to ask for a quote on the staircase, hallway and loft after they arrived. It was a good price so we decided to go with it. My only complaint there was that if we had had them come back at a later date it would have been $20 less because we could have used another coupon. I didn't want to be inconvenienced with a second date so we just paid the extra $20. In their favor I could not find my coupon for the sofa and loveseat cleaning but they took the 20% off anyway. Everything they cleaned looks brand new! I would never have thought that the sofa and loveseat could ever be cleaned that well. Overall we are extremely pleased with them and will definitely be using them again.

They were very prompt and professional, including a followup phone call. Was a bit disappointed the high traffic areas didn't come completely clean, but was advised they would not prior to their beginning the job. They were very fast and efficient. The carpet is a very light beige

unknown

I think the workers were inexperienced. Several areas were not treated and therefore still stained. Did not pretreat anywhere. Several chairs and avtable were not put back in space where it was removed. Left upside down on table. Since I am handicapped made difficult for me.

When I called company to complain the manager was helpful and remedied situation. He returned my money which I appreciated.

Sometimes difficult to see missed areas when carpet is wet. Check your carpet soon after job is completed. I never had this experience before.

I booked online around 12pm and they came around 3pm the same day!
They were polite, punctual and gave an excellent service.
Thank you, we appreciate it.
We would use them again.

They were courteous and prompt. I can't say enough good things about them. My only complaint might be they didn't move the furniture.

unknown

They did an amazing job! It looks so much better. I'll be calling in 6 months to have it done again. Smitten with my clean home thanks to Michael Arnone and Ernesto Torres at Stanley Steamer:)

Duo came in very friendly and professional. Discussed not all stains may be removed. Both sofa and chair came out great. Better than I had hoped. Will use again in future without a doubt!

don't want to talk about it anymore

I rent properties and I have them do 99% of my carpet cleaning and it's always wonderful. They're fantastic. They come in uniforms, they're courteous and they're always on time.

The two men (Brandon Ross and Dail Thomas) who showed up were very professional and kind. I would certainly use them again (especially these two together; great team work). After the two men left the customer service department called us a few days later to see how we liked the ending result. There were a few left over dirt marks (not much) and they came out the following day to correct the problem. Excellent customer service!