"As the customer stated, the pavers look good. There was some damage to the landscaping that occurred during the paver restoration process. When removing old sealer, some things can happen such as damage to landscaping and paint coming off painted areas. These things were discussed with the customer prior to the work being scheduled. Once scheduled, the customer signed our agreement stating that these things can happen and that the customer takes full responsibility if it does. We also put tarps over all the landscaping to prevent as much damage as possible. I went with my operations manager to meet with customer to address his concerns with both him and his wife. We discussed the contract as well as the work that was performed. His wife asked to see the pictures of everything that was covered with tarps and we obliged. When we left all was well. This review came after the customer mailed us asking for money for damage to the landscaping and we replied that it was not covered under the terms of our agreement. We cannot upload photos or files however the customer can. If you would like to see the pictures of how we protected the landscaping please email me at [email protected]. I would be happy to supply them. Remember, we are being asked to fix someone else's wrong doing. These things can happen and they are laid out in detail in our contracts. If you are going to be upset with us when these things do indeed happen, please do not get the work done. We are extremely transparent with everything and there is NO FINE PRINT. Everything is laid out in detail and must be signed and initialed before we will do any work of this kind. Thank You! Jeff Evers, Paver Protectors"

"I would appreciate a call from you [Member Name Removed]. You can call our office at 239-288-0705. We only have 1 [Member Name Removed] in our system and it was a $814 job done back in 2021. I called him and it was not him that left this review. Please call our office so we can figure out who you are and rectify things if you did indeed have work done by us. All the things you said in your review definitely is not us. Please call! ~Jeff Evers Paver Protectors"

"Thank you [Member Name Removed]. We appreciate the nice review and thank you for choosing Paver Protectors."

"Thank you [Member Name Removed], we are here to help. We appreciate your business and the nice review. Have a Great Day! Jeff Evers Paver Protectors"

"Thank you [Member Name Removed]. We appreciate your support and review. Have a Great Day! Jeff Evers Paver Protectors"

"Thank you very much for the nice review. We appreciate your business and hope to do business with you again in the future. Have a Great Day! The Paver Protectors Crew"

"Thank you for the nice review. Sometimes the guard gates in the communities have issues with their computer systems. We appreciate your business! The Crew at Paver Protectors"

"Thank you for the nice review. Our VIP Maintenance program is very popular with regular cleanings in between the sealing that is done every couple of years. We appreciate your business! Regards, Jeff & The Paver Protectors Team"

"Thank you for the nice review. We appreciate your business. Regards, Jeff & The Paver Protectors Team"

"Thank you. Our VIP program is very popular among our clients. We appreciate the nice review and look forwarding to working with you into the future. Have a Great Day! Jeff Evers Paver Protectors"

"Thank you !! It makes us proud that through our marketing efforts we are able to attract the BEST customers. Sometimes it's the little things that people appreciate the most (good communication, being on time, answering questions etc). We appreciate your recommendation and look forward to working with you again in the future. Have a Fantastic Day! Jeff Evers & The Paver Protector Team"

"Thank you for the review [Member Name Removed]. We take these reviews very seriously so that we can improve our company and our process whenever possible. You had called a few weeks after the initial job was done and stated that it didn't look quite up to your expectations. With no hesitation we scheduled another appointment to come out and redo the job to your satisfaction. We did send another crew leader out to do the job but also sent the original guy with him so that he can see the issues and learn how we correct them. We redid the entire job which included another cleaning followed up with another sealing. The job came out great and looks wonderful. The guys came back later in the day to make sure that it still looked good after everything dried so that we can insure a quality job was done. My tech had told me that you asked about the sand and he said he would have the office call you but that you stated that you would just broom in some silica sand. He took that as you were going to do that and that was the message he relayed to me. I do have pictures but cannot upload onto Angie's List. The joints are tight and the sand levels look fine ( 1/8 to 1/4 inch below the chamfer edge). The sand is not supposed to be to the top of the joint. I apologize that your experience didn't live up to our expectations. We handle complaints swiftly and take care of any issues as you seen with your original call about being unhappy. Once we got that call we came out , inspected the job, and swiftly came out to do the job again to your satisfaction. We thought that you were happy. If you had called again we would of come out again to make you happy but we had no idea about your displeasure until reading this review. Again, thank you for letting us know and we will strive to be better for those clients that choose paver protectors in the future. Have a blessed day! Jeff Evers Paver Protectors"

"Thank you for your repeat business [Member Name Removed]. We spend a lot of money researching the chemicals that we use to obtain the best results. We just love talking with our customers and getting their feedback. Have a Great Day! Jeff Evers Paver Protectors"

"We greatly appreciate the nice review. Brandon is one of our lead technicians and pays close attention to detail. I will pass the compliments on to him, he loves to hear the feedback as do we. Thank You! Jeff Evers Paver Protectors"

"Thank you for the nice review. We appreciate your feedback as we are always striving to be better. Have a Great Day & Be Safe! Jeff Evers Paver Protectors"

"We appreciate the nice review. Please be safe and thank you for your business. Kind regards, Jeff Evers & The Paver Protectors Family"

"Your nice review makes our day! Thank you for taking the time out to leave us a review. Your business is greatly appreciated. Have a Great Weekend! Jeff Evers & The Paver Protectors Team"

"Thank you so much for the very kind review. We pride ourselves on every aspect of our business from initial contact to completion and follow up. Professionalism is rare these day and we hope to be the exception. Have a great day! Jeff Evers Paver Protectors"

"Thank you !! We appreciate the "A" review. Have a Great Day! Jeff Evers Paver Protectors"

"Outstanding!! Thank you for taking the time to leave us a review. Your satisfaction is our main goal. Have a Great Day! Jeff Evers and the Paver Protectors Team"

"Awesome!! Thank you for the review [Member Name Removed]. We appreciate your feedback. Kind Regards, Jeff Evers Paver Protectors"

"This review is awesome. Your tech Brandon is one of our rock stars and his communication with you is one of the reasons why. We look forward to servicing your driveway when you are ready. Have a Great Day! Jeff Evers & The Paver Protectors Team"

"Thank you very much [Member Name Removed] for the nice review. Have a Happy New Year and Awesome 2020. Jeff Evers Paver Protectors"

"Awesome!! Thank you [Member Name Removed]. We appreciate your business. Jeff Evers and my Paver Protectors Team"

"Thank you for the nice review. James is one our prized employees and his work ethic is second to none. I will be sure to pass the compliments to him. We appreciate your business and enjoyed working with you. Have a Fantastic Day! Jeff & My Paver Protector Team"