Diamond Security & Sound

"Thank you so much for the great review! We really try to exceed client's expectations. Enjoy the music on your patio."

"Thank you so much for the positive review. We try our best to do good quality work."

"Thank you for the opportunity to serve you. We certainly appreciate the positive review."

"Great to hear positive feedback about our technicians. Mike is a great tech but an even better guy. I will certainly let him know of your praise. Diamond is only as good as our people are. We are very lucky to have such a great team. Thank you for the kind words and the wonderful review."

"Thank you for the great review. As always we appreciate the opportunity to gain new customers. It is always easy to work with such nice people, Thanks again!"

"Thank you for the positive rating. We certainly appreciate the business."

"Thank you so much for the feedback. We are always trying to improve our product knowledge and installation efficiency. We have a great group of technicians who are always learning. One of our biggest challenges is that technology and manufacturer's equipment changes constantly. We certainly appreciate your patience as we worked through the entire process. In the end the system looked and sounded great! We appreciate your prompt payment and excellent review. Thanks again."

"Customer called in knowing what he wanted and his description was very accurate. This always helps the installation process go smoothly. We appreciate the positive review. Thank you"

"Thank you so much for allowing us to come back and correct the problem. Our technicians always try to be helpful but it is always best to call the office for service questions or scheduling. Again, thank you and we look forward to helping you again in the future."

"Great to start the New Year with an excellent review. We appreciate the feedback regarding new products too. The Audio/Video/Control technology is moving forward so fast, we do run into a new product now and then. But I am really glad we took care of business for you. Thanks again and Happy New Year."

"Always nice to see positive reviews. Thank you. The customer was looking for a turn key security/surveillance solution. With the collective effort of our sales and installation crew, we designed and installed a system to accomplish that. Thank you again."

"Thank you for the kind review. We appreciate the opportunity to service existing systems. The customer was very precise on the initial phone call to our office. He clearly described what he needed. This always helps our technicians to be prepared for each job."

"Great to hear. Thank you so much for the positive review. We are always trying to maintain a top notch service department. The guys definitely take pride in doing a good job and we are lucky to have such dedicated technicians. Thank you again."

"What can I say...but thank you so much for the excellent review. We appreciate the time you have spent on the review and rating. We do strive to achieve these type of reviews. Our goal is to make this level of feedback the norm and not a rarity. I truly hope you enjoy the sound system and feel secure with our security service. Thank you!"

"We strive to provide the customer with peace of mind. Mr. [removed member name]had an existing system. We simply listened to the customer and provided him with an upgrade and customized Central Monitoring Service. Our job is always easy when we work with educated consumers. Thank you for the positive review!"

"Always good to hear...Mr. [removed member name] was looking for a specific type of alarm repair without the need for any type of contract. I am proud to say we offer flexible options and custom solutions for all of our clients. We appreciate the opportunity to work with such professional and friendly people."

"We appreciate the positive rating. Thank you for the opportunity. We hope to provide additional work for you in the future. Good luck in your new and lovely home."

"The Homeowner was extremely knowledgeable with the current Home Audio/Video technology. We were able to enhance his already operable system. We appreciate the positive feedback and always strive to develop long lasting relationships with our clients."

"Always easy to work with such nice people. We listened to the client's needs and responded with a package to match. We strive to earn mutual trust when recommending each and every system. This simple fundamental separates us from our competitors. Thank you for the great review!"

"Wow, that review was quite surprising. I am sorry [removed member name] that you feel that way. Our price is not grossly overpriced and I was simply trying to explain what was included with a professional installation. I did not mean to be combatant or condescending, I apologize if you misunderstand my explanation. However, I do think it is a bit unfair to post such a negative review. ALL of other reviews and ratings are excellent. We have a 12 year history in Southwest Florida and have an impeccable reputation. Moreover, we have men with families working here and to take away possible work with an opinion is unfortunate."

"Very Good to hear! Congrats on the new home in Punta Gorda. We always try to deliver what we promise."

"As always it is great to have customer's take the the time to praise our technicians. Thank You! Bob Joiner V.P."