Creative Coatings

The contractor put a coating on my lanai. It has cracked right away..

Additionally, I dropped a can of  lacquer on the coating and it damaged a small area.

I have been trying to have a repair done to the small area but the contractor has been totally  

unresponsive.

He or his secretary/staff repeatedly have told me for about 6-7 months that they are coming out to fix it but fail to show up.

 Even though I told them that I am ready to pay for the repair.

I am sorry that I ever used this contractor. I have 2 more jobs left to do, a driveway and my garage, but I am looking elsewhere.

My opinion is stay away from this contractor. If you damage the coating in any way he does not even want to know you if you need a repair. Plus his coating cracked.

The work crew showed up on the promised scheduled date. Both employees were pleasant and went about their work without any delays on their part. The finished product was excellent. The color scheme matched our lanai surroundings perfectly. The overall appearance looks fantastic!

They did a great job, even dealing with constant summer rain storms that forced them to re-do items as they didn't set up before the rain hit. They were there each day when it was feasible and I was satisfied with the work. The take home message is that A) they cannot control the weather and B) if you do this type of renovation in the summer, expect some delays. 

My lanai is beautiful. It doesn't have stain like the other decks, and there are no cracks it is beautiful. They covered my pool, so it wasn't all dusty and dirty, they cleaned up after themselves, and they were great. I had picked the colors that I wanted, and they sprayed those. Their price was much more reasonable, than the other coating company that we went to.

Came to work on time and were all business easy to talk to and listened to our conserns. The foreman Joseph is a true craftsman and artist. Cleaned up everthing and left everything spotless would recamend to friends and family. Good comuication with Larry and Kathy. Thank You for a job well done.

Our pool deck was 20+ years old and had cracks and holes in the surface with river rock exposed. The owner of Creative
Coatings gave us the estimate... he was very professional, described the process clearly and was the primary reason we
selected his company. The job was estimated to take 5-7 days, and ended up taking 10 days... not a problem as we
assumed it would take longer.

Larry initially said they couldn't get to my project until the end of September and I was OK with that. However, in another conversation I told him that I had other projects planned that couldn't happen until his work was done. Rather than hold me up, a window of opportunity opened so that my project could be done sooner. The guys who ground the surface used a vacuum attachment in order to keep most of the dust from getting into the pool. Then, another team came to apply the primer. I had an uneven floor and was concerned about puddles forming under a brand new cabinet. They adjusted the pitch of the floor so that there will be no puddles forming near the house anymore. When the color was applied, I had input into how light or dark I wanted the overall effect to be. They then applied one coat of sealant immediately to protect the deck from on-coming rain. They returned a few days later (due to rain) and applied the second coat and painted the drain.
A second project done at the same time involved power washing the driveway, using sand to fill in grout lines, and sealing it.
Both jobs turned out great. The driveway looks very nice and I'm glad I had it done. However, I am delighted with my new floor in the lanai/pool area. It now looks so bright, clean, and attractive.
All of the men that I encountered during the course of this project were polite and expert at what they were doing. In fact, Brad took it upon himself to create a border around the lanai as his personal touch. I didn't ask for it but like the effect very much. I would have no problems recommending this company to anyone.

The sales rep came out to provide an estimate. He arrived as promised. Nice enough but provided a bare bones estimate that seemed on the high side for the work to be done. After a couple of previous attempts to remedy the problem in the past with simple solutions (painting and staining), we decided to do it right.
Communication, or lack thereof, was our biggest complaint. Never knew when the workmen might show up or come back. No explanation as to what was being done or how long the process would take before the next phase began.
Once work started, everything went quickly. Looks great now and makes us wish we had done this process sooner.