Coastal Pool and Property Services, Inc.

My pool has never looked as good as it does now. I have had several pool services through the past few years and Kellie and her husband do an outstanding job and have gone above and beyond my expectations. I would highly recommend Coastal Pool and Property Services. Thank you Beverly Buritz

Initially, this husband/wife team were great. They came to the house within one hour of me looking for a pro on Home Advisor. They were very nice and knowledgeable. I felt I was leaving my expensive pool and equipment in good hands. For the first 3 months, I had no complaints and that is why I gave them 2 stars. I checked reviews and their Facebook page and everything looked fantastic. I figured Home Advisors was endorsing them too. Unfortunately, they lost their way and showed very poor work ethic in the end. They started skipping weeks. I made some concessions for holidays and bad weather and the fact that the water looked crystal clear. However, the last straw occurred on the wife's final cleaning visit. It had been a month since her husband had been out to the house. My pool cover spool had blown into the pool 2 1/2 weeks prior. She pulled the spool out of the water, righted the cover, and left in 3 minutes. I think she did a chemistry check from the water on top or around the top of the cover. She could have finished faster if she put her phone down and used both of her hands. Her worker only paced back and forth around the pool. Obviously after a month, the pool needed something done, but she was preoccupied with her phone. If it didn't happen more than once and if the owner didn't try to make excuses for poor service, I probably would have given them another chance. They took advantage of the fact that I am a seasonal customer, but I have cameras that record what they did or did not do. Very frustrating. I thought they would be different after seeing scripture quoted on their FB page. When I returned to FL, I brushed dust-like clouds from the sides and bottom of the pool, cleaned a filthy filter and a corroded salt cell. A reputable pool supply company that tested my water levels said the pool was "neglected." It took $100 of chemicals to re-balance the water. Since I prepaid for services, Coastal Pool and Property refunded the final month to me.

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Outstanding people. Came out within two hours of my call to treat my newly refurbished pool. Love doing business with husband/wife teams.

Happy with them and the right price

He was kind and compassionate and explained things well.

He cleans my pool every week and does a great job. Very dependable. Reasonably priced. Very personable.

They are dedicated to customer satisfaction. I was

They are very personable, always return my calls and we refer them to a lot of people.

Both Rich and Kelly working on your pool together,work thoroughly and efficiently. Your pools ph levels are correct, and you know so because they leave you a card that says so.

Very easy to work with. Thorough, and informative.

They very nice folks,and we like to support local companies. They give us much better service than the big company.

Mom and pop shop. They do a very good job.

They have gone above and beyond, calling me and making sure everything is taken care of.

They are very nice people and conscientious.

They always call or email if they have a concern or advice for me as the owner.

They were very good! I am very happy with them! They have been taking excellent care with my pool. If there is something wrong with my pool, they will keep me updated and let me know what needs to be done, while cleaning my pool.

We were with another company before, but then this company made the pool immaculate and I have never seen a cleaner pool! They are amazing!