We are a locally owned and operated company. We value honesty and integrity in all aspects of our business. We offer a variety of home improvement services that are customized to each individual project. We pride ourselves on the quality of our work, as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
CFS installed a new roof on our home in August of 2020 at a cost of $52,500. Within 60 days, we had a roof leak which CFS repaired under the warranty. 2 years later, we realized they used OUR spare tiles to make that repair leaving us short of tiles to make other cracked tile repairs after hurricane Ian hit. While we finally convinced them to replace those tiles, it took a YEAR! 3 years and 8 months after leak 2, a leak re-appeared in the same spot. While disappointed that CFS failed to protect our home in the same area twice, we thought they would stand behind their work and properly correct the problem, but instead they hid behind their industry weak warranty of two years (shame on us for thinking all reputable roofing companies had similar warranties - we've since learned that many/most others offer 5-10 years). So, for the 3rd try to keep water out of our home, they wanted to charge us $1,390! How STUPID would we be to PAY a contractor with a proven track record of failure, to try again??? We attempted to appeal to their interest in correcting the issue at no cost to us with no success. Hence this review. BUYER BEWARE: If you are considering using CFS, don't make the mistake we made. Move along and find a company that is more willing to stand behind their work and value your relationship. You'll be nothing more than a transaction to CFS.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
1.0
David N.
08/2024
0.5
BUYER BEWARE. This is not a good company. These idiots installed the roof and underlayment right over top of my dryer vent. It took several contractors to figure out what happened and that this company was to blame. After asking for fair reimbursement of my actual expenses, both the COO and CFO refused to reimburse me for my costs. Their insurance wonâ t honor the claim because they have a $100,000 commercial policy deductible. Now Iâ m going to have to sue them in court to get my money back.