Bahama Upholstering
About us
4-7 Employees. No subs. Cost is determined by the job. Free estimates, pick up and delivery available. Full showroom of fabrics, including sunbrella, duralee, kravet, robert allen, greenhouse, fabricut, jf, norbar, vinyl, leather & suedes.
Business highlights
Services we offer
Residential & commercial re-upholstery - auto, boat, chairs, custom headboards & cornices, new foam inserts, patio furniture, pillows, sofas
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
"Unfortunately in this situation the customer was unclear of what they wanted. Originally, they ordered a 22'' 'pillow', then they came in and changed it to a 26'' pillow. They did specify rounded corners, which we did taper as shown in picture. Upon inspecting the chair, they then wanted to change to a back "cushion". There is a significant difference between a pillow and a cushion. We did not charge them for any additional labor to remake their 2nd change. However did charge them additional for the fill that was required, per their change request. We did not order enough material for 3rd change, as stated, the original order was for a 22'' pillow. We always strive to do quality work and make sure our customers leave happy. In this situation, it was not possible due to the lack of communication provided by the customer. And we do book out approx 3-4 months for cushions, as customer was made aware of at time of placing order."
"Thanks so much!!"
"It was great meeting you both. Hope you found your foam... Thanks for the nice review! Sandy"
"Thank you [Member Name Removed], it was a pleasure working for you!"
"Thanks [Member Name Removed]! We appreciate your feedback (and your business!)"
"Thanks so much, it was a pleasure working with you!"
"Thanks so much for the nice review! It was great meeting the two of you."
They also completed it within the time that they estimated, which is very appreciated.
"Thanks so much for the nice review. Happy we were able to save your chair!"
nothing had even been started on my chair. I was then told that as soon as I had the material to them for the ottoman it would take 1 week. The material arrived on January 7. My chair and ottoman were finally done in mid February. When I mentioned how disappointed I was in how long it took, I was told that they were done now and they looked really good. REALLY!! If I had been told it would take 6 weeks, that is what I would have expected. The chair and ottoman do look good but I was disappointed in how they handled the fact that everything took so long.
"Mrs. [Member Name Removed], we are again sorry for the miscommunication with the completion time, as we do truly try to be punctual. The holidays are always a crazy time. We are happy that you are pleased with the quality though, as that is what we try to build our reputation on!"
Licensing
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