Alico Automotive

Third or fourth time back with Doug. This time with a last minute emergency problem. He laid out all the options (as usual) and the pricing sequence. Told me he would only do what was necessary to correct the problem but he was really tied up and may not get to it for a few days. Always pleasantly surprised by Doug: He had it back to me that afternoon with the problem corrected at the least expensive option. So honest and skillful. Definitely a superb, trustworthy mechanic find for me. PS Last year he did the best brake job I've ever experienced.

awesome as usual! Doug is great! Honest, dependable, and on time! Highly recommend Doug!

Had checked Doug out several months ago when we relocated to the area. Wanted a personal mechanic like I had in our previous home.  Shop was clean and orderly and he seemed to be very knowledgeable, so gave him a try. This was a routine service call and so was a general indicator of what I might expect if I need bigger repairs. Professionally handled. Made the appointment and he was ready for me at the designated time. Finished well within the time he indicated. Service was well done and he gave me very useful tips on the tire rotation and balance for the next time. Price was reasonable.  I'll go back.

unknown

I took the car in for an oil change and asked them to let me know if anything else was necessary. I was waiting on my ride when one of the technicians asked me to step into the garage area. My car battery was completely completely corroded. They tested it and it needed to be replaced. They were able to locate a new battery and replace it and still have my car ready by lunch time. I am a single woman and put very low mileage on my car, so I depend on the service technicians to help me keep it in good working order. I always find Alico Automotive to be great at diagnosing problems and recommending repairs that are appropriate and very reasonably priced. They are one of the few places that I feel I can really trust to be honest with me.

I recently moved into the area and needed my girlfriends a/c checked in her car. It was blowing warm and needed it fixed before the summer months. I decided I would try Alico Automotive. They preformed the oil change and tested the a/c in the car. They couldn't find a leak so they recharged the a/c and put dye in the system for future leak detection. I have had other companies throw parts at an a/c leak and was mildly impressed that they did not do this. They stated if it starts blowing warm again comeback. They surmised that it is the evaporator because of slow leak and not being able to detect it. Two weeks later, I had a nail in my SUV tire and decided to take it back to Alico Automotive. They plugged the tire and didn't charge me anything. I know a plugged tire is a nominal amount but it meant something that they thought enough of me as a possible future customer that they did not charge me. I will be back and hope I will continue to be treated as my first two visits.