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Advanced Solar & Energy-Solar Electric Experts

4.2(
17
)
Swimming Pool Covers - Install or Replace, Electric Boiler or Radiator Heating System - Install - For Business, Electric Boiler or Radiator Heating System - Repair,

About us

Established in 1983, Advance Solar & Spa is the largest and oldest solar contractor in south Florida. We are family-owned and operated with offices in Ft. Myers & Ft. Lauderdale to help you with your pool heating, solar electric, solar hot water and spa needs. Our mission: At Advance Solar, we operate with integrity in every aspect of our business, placing the customer first with outstanding 5 star service, superior energy efficient products and professional, reputable installations. Our growth and success lies in continued advancement of our staff through education in our craft and industry. Our services include: Solar Electric, Solar Hot Water, Solar Pool Heating, Electrical Services, Pool Equipment Installation and Repair, and are the exclusive distributors of Jacuzzi® Hot Tubs and Bullfrog Spas® in Southwest Florida. Advance Solar is dedicated to our environment locally and globally. We are proud to be able to say that Advance Solar has won numerous environmental awards for converting the most fossil fuel kilowatts to renewable clean solar kilowatts, we support Local Sustainable Non-Profit Organizations and execute environmentally conscience procedures with internal recycling program. Additional phone numbers - (239) 955-3977, (239) 566-1000.

Business highlights

42 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.217 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
0%
2
0%
1
18%
Write a review
Showing 1-17 of 17 reviews
Jeff E.
Jan 2019
1.0
They could not get a permit in 5 months after contract signing and then Cancelled contract without Cause. This left me without a system and no Tax credit or savings from the system promised. The contract is written to favor them almost on every issue and is small print on the back of the sales agreement. I sent them a certified letter giving them more time to complete the work without a return response.
CYNDI C.
May 2018
1.0
The panels worked well as far as warming the pool, but they didn't install correctly into the trusses, resulting in roof damage over the next 5 years. Panels not installed properly several years ago, causing major roof damage. When the company was notified of the roof damage, they came and took pictures and said they would review the situation, but they never got back to me. I had to pay $2,500 in roof repairs. .
Dallas K.
Mar 2018
5.0
Yes, I recommend this pro
The whole process was very professional. The sales person -- Michelle -- was knowledgeable, professional, and a was pleasure to do business with her. The installation team did an excellent job -- professional, on time and finished the project on time as promised. I would highly recommend Advanced Solar based on my experience.
Dave H.
Oct 2017
1.0
Haven't even been able to get a schedule after weeks....Answer.....LOWSY!
Virginia B.
Oct 2017
5.0
Yes, I recommend this pro
$320,000
Began work on Friday the day that was scheduled. Got rained out after 4 hours into the job. Came back on Saturday morning and completed the job.
Kenneth E.
Jun 2017
1.0
Two guys came out from advanced Solar and Spa and found a clamp holding down my solar panel system was loose. They also explained the wood under the clamp was compromised and soft, they said they would not be putting the clamp back on and they would use all weather seal for the fix. Two day later still heard rain coming through my roof, I called Advanced Solar and Spa and talked with a very non professional and non customer oriented women by the name of Karen. She told me it was now my responsibility to fix the compromised wood in my attic that the clamp from the solar panel was originally attached to. And if I needed my panels removed again for a roofer I would need to pay Advance Solar again. Each person I spoke with at the Fort Myers Advanced Solar and Spa was not friendly and non customer oriented! I would not refer my worst enemy to Advanced Solar and Spa, My neighbors around me also have Solar Panels done by Advanced Solar and Spa and are having no problems.
Chester W.
Apr 2017
5.0
Yes, I recommend this pro
$330,000
All went great
Henry S.
Apr 2017
5.0
Yes, I recommend this pro
Leak was repaired without problems. Remains leak free. Service was prompt and professional.
Response from

"Thank you for the review of our service. We appreciate you business and look forward to working with you again. Aaron Fields Advance Solar"

Anonymous
Mar 2017
5.0
Yes, I recommend this pro
$370,000
Initial meeting with Jack Mast was very positive. He took the time to explain everything that was required and answered all my questions...I never felt rushed to make a decision at that moment. I subsequently choose Advance Solar as I liked their system best. I called on them on 3.22.17 to let them know my roof was finished and they could schedule me for the work. They came out the very next day and in a couple of hours, the new system was up and running and the pool was getting warm. Great response time...capable installers in James and Josh...very pleased and would hire again.
Response from

"Thank you for taking the time to mention our company and our staff in such a positive review. We appreciate your business and look forward to working with you again. Aaron Fields Advance Solar"

Susan E.
Nov 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for the great review. We look forward to working with you and your neighbors again. All the best, Aaron Fields Advance Solar"

Victor P.
Nov 2016
5.0
Yes, I recommend this pro
$380,000
Very informative initial meeting. Very friendly and professional installer.
Response from

"Thank you so much for the kind review. Please pass the word on to friends and neighbors. We are saving the world one solar system at a time... All the best, Aaron Fields Advance Solar"

Woodroe D.
Oct 2016
5.0
Yes, I recommend this pro
$450,000
Jessie, Mariano and David arrived as scheduled and performed the installation in a very friendly and professional manner. When the job was completed and turned on in a very short time I had Hot Water flowing from my faucets. I am a very Happy Camper!!
Response from

"Solar hot water systems are the very best way to reduce energy consumption in the home. I am glad we were able to get you into some hot water... We look forward to working with you again in the future. All the best, Aaron Fields Advance Solar"

Marshall H.
Aug 2016
5.0
Yes, I recommend this pro
$310,000
Advance Solar & Spa was incredibly easy to work with. I needed to replace an old heat pump unit that had failed years ago, especially now that I have young relatives and a desire for a working hot tub/spa for my and my wife's aging bones and muscles. Following several months of due diligence in contacting a number of companies that provided pool & spa heat pump installations, I finally settled on Advance Solar & Spa because they manufacture their own Gulfstream high efficiency heat pump with a five year warranty on parts and labor along with a lifetime guarantee on the unit's heat exchanger, making this the best warranty in the industry. Additionally, having a local vendor that stands behind their product, while available to perform any maintenance as required is always a big plus for me. Gulfstream heat pumps have an excellent reputation for reliability and performance and that's what I was looking for. Michelle in the sales department made the process extremely easy and everyone associated with the business was professional and informative. I was contacted the day prior to installation by Don, the installation manager to confirm the time, and both technicians Roberto and JC arrived the next morning as scheduled. Roberto and JC were both very polite and exceptionally efficient in removing my old unit and installing the Gulfstream heat pump. The entire job was completed in less than 2 hours, including removal of the old unit, installation, plumbing, electrical hookup, testing and operational instruction of the new heat pump. I was impressed and more than satisfied with the service. Now I look forward to years of heated pool and spa water from a reputable company providing service and support for their own high efficiency heat pump. I recommend this company to all my friends, and look forward to doing business with them again if I decide to convert to a low maintenance salt water pool system.
Response from

"Thank you for such a raving review. We strive to do our best and make lasting relationships with our customers along the way. We look forward to working with you again. Aaron Fields Advance Solar"

Jim D.
Jul 2016
2.0
It doesn't appear to be a well run company. I originally left a request for a quote on their website. After not hearing from them for several days, I called and spoke to Matt. I started from scratch and explained what I was looking for. He apologized and said he would send someone out the next day - which he did. John showed up but had no idea what I wanted. After going through what I was looking for the 3rd time (1st on the website and then with Matt) John informed me that either he had never done a battery backup system or that they did them only rarely (I can't remember which) but nevertheless left me a pamphlet with some good options. He also made the statement that Micro inverters could not be used with batteries which at least according to what I've learned is not true. In any case, the equipment he recommended sounded good so I was interested in getting his quote. After a week of not hearing anything, I emailed him inquiring about it. Nothing. Then a few days later I left a voice mail with the same (very polite) inquiry. Nothing. So, I gave up on the project - the 2 quotes I had already gotten were miles apart. Interestingly, that's not the end of the story. A couple of weeks later I got a call from a woman from Advance Solar asking if I was satisfied with my quote. I explained that I never got one. She expressed great surprise and said she would report this to the owner who would contact me right away. Again, nothing. From other Angie's List reviews, this company clearly has some satisfied customers. But I suspect many of these didn't want what I was looking for - a solar system with battery backup. I can accept that their preference is other types of solar installations, but they should have had the courtesy to tell me upfront (or at least eventually!) and not waste my time.
Response from

"Mr. [Member Name Removed], Thank you for taking the time to review us even though we were unable to take care of your questions. Battery back up system are typically more complex, but we are experienced at installing them. I believe that John may not have been up to speed on these systems, but should have made you aware of this from the beginning. I hope that we have the opportunity to work with you in the future and can show you that we are an A-rated company for a reason. Please let me know if you still have any questions. All the best, Aaron Fields Advance Solar"

Eric S.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for the great review on our service. This is how we continue our growth in SW Florida. Let us know if you have any other need for solar or pool equipment. All the best, Aaron Owner Advance Solar"

Nicholas M.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for the kind review. We strive to have 5star communication and service. Pass on the good word to friends and neighbors - this is how we have continued to grow over the last 35 years. All the best, Aaron Owner Advance Solar"

Sigfredo & Jan H.
Jun 2016
4.0
Yes, I recommend this pro
$430,000
unknown
Response from

"Thank you very much for the excellent review of our price, quality and punctuality. I hope that our next review will be "A"'s across the board. I am sorry for any confusion regarding our billing and payment terms. Most companies collect on site at the install or even prior to the install. We did not collect a deposit and billed for our services once the job was complete. We will always work with a customer as long as there is communication. Since we often work on homes and the customer is only here part time, confusion can happen. All the best, Aaron Fields, Owner Advance Solar"

Burton A.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from

"It is always so nice when a customer takes the time to leave a great review for Advance Solar. Please let us know if we can assist with any solar or pool equipment questions. All the best, Aaron Fields, Owner Advance Solar"

Thomas J.
Jan 2016
5.0
Yes, I recommend this pro
$9,900
unknown
Response from

"Thank you for the great review. Please call us anytime with questions regarding solar or pool equipment. All the best, Aaron Fields, Owner Advance Solar"

Enrique B.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for taking the time to provide such a great review for Advance Solar. We build our company one happy customer at a time. All the best, Aaron Fields, Owner Advance Solar"

Ronald L.
Dec 2015
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you very much for taking the time to let others know of another successful installation with Advance Solar. Let us know if you ever need anything else for your pool or other solar energy applications. All the best, Aaron Fields, Owner Advance Solar"

Tom L.
Dec 2015
5.0
Yes, I recommend this pro
$330,000
Got prices from three contractors for the same job  Advanced was 25% less and didn't ask for a deposit  I was living out of state at the time so when the job was complete they sent me many photos before sending the invoice  now that I'm living here fultime I know how great the solar panels heat my pool year round 
Response from

"Thank you for your review of our install. We always enjoy hearing about the great experiences our customers have with Advance Solar. Please pass the word on to you friends and neighbors. All the best, Aaron Fields, Owner Advance Solar"

Elizabeth G.
Nov 2015
1.0
unknown
Teresa S.
Sep 2015
4.0
$460,000
The intial visit by the sales person was professional, and he was knowledgeable.
They "offered to include" the electrical wiring and the permit in the final price.
After I realized that there was a coupon on Angie's List, I asked them to honor it but they said I was already getting the wiring and the permit for free and that would add to 5%.  So basically the coupon is a scam because they either "include" free services or give you 5% off -- not both!
The installation went well, although there was initial miscommunication when I told the salesperson I would be out of town at the time of the originally scheduled day.  The two people that handled the installation were very professional, cleaned up after themselves and finished within 8 hours, but the electrician couldn't make it the same day.
Had to arrange for a separate time for the electrician - even though the bill arrived right away.  They also tried to schedule the inspection without the electricians having done their work.
The electricians came two weeks later, and they arranged for the inspection two weeks after that.
I tried to get help with the rebate through FPL and no one at the company knew about helping.  I did receive photos to help apply for the rebate - but those got declined by FPL due to poor quality and I had to crawl on my roof myself to take an acceptable picture of the solar panel specs.  
Everything works now, and my hot water is really hot.  I don't think the company communicates well with each other, the "coupon" is a joke, and I think they are more concerned with getting paid for their work than making sure all the small things details are covered.  Good water heater, though.
Teresa Smith
Teresa Smith, DVM


Response from

"[Member Name Removed] Thank you for the review. I'm sorry to hear that you were not 100% satisfied with our company. As you can see by our other reviews we are very committed to providing the best products and service at the best price. Regarding the coupon - had the salesperson been aware of the 5% discount going in the door, he would not have had the ability to offer additional items (electrical and permit) at no cost. All customers that shop us know that we offer these systems at a cost that is more than fair (many companies charge $2000-$7000 more for the exact same system). Coupons can not be used with any other discounts or offers - so providing such a fair price leaves no additional room to honor coupons on top of discounts and items negotiated for free. The discounted cost of the permit and electric was larger than a 5% discount promoted by Angie's list. Our apologies for not being able to discount the price of your system even more and for not being more clear about that at the time you purchased the system. As for the rebate through FP&L - FP&L contacted me directly and I immediately responded to FP&L with the correct information and pictures to get your $1000 rebate processed. I was unaware that FPL had contacted you and had you do do any action at all. We wanted to take care of the process for you. We are happy that the installation went well and that you are now saving money by creating hotter water in your home with the Florida Sun. Please feel free to contact me directly with any issues or questions. Please let me know if we can do anything to prompt you to revise your review. Thank you, Aaron Fields Advance Solar"

Julie M.
Jul 2015
5.0
Yes, I recommend this pro
$250,000
unknown
Response from

"We always enjoy receiving a great review from a happy customer. Thank you!! Please let us know if we can assist you with any other projects for your home. All the best, Aaron Fields Advance Solar"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Advanced Solar & Energy-Solar Electric Experts is currently rated 4.2 overall out of 5.
Advanced Solar & Energy-Solar Electric Experts accepts the following forms of payment: CreditCard
Yes, Advanced Solar & Energy-Solar Electric Experts offers free project estimates.
No, Advanced Solar & Energy-Solar Electric Experts does not offer eco-friendly accreditations.
No, Advanced Solar & Energy-Solar Electric Experts does not offer a senior discount.
No, Advanced Solar & Energy-Solar Electric Experts does not offer emergency services.
No, Advanced Solar & Energy-Solar Electric Experts does not offer warranties.

Contact Information

2431 Crystal Dr, Fort Myers, FL 33907

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