My experience with 3G Exteriors was, and continues to be, very positive. Before finding 3G, I called or was approached by several companies, got put on hold, was told they’d get back to me (they never did), or told me anything just to get my business. Thousands of pool enclosures in Fort Myers were damaged by Hurricane Ian, and all sorts of companies were sprouting up promising to do repairs and rebuilds, many from out of state and not certified to do business in Florida. But not 3G! A permanent staff right here, a 239 phone number, and an office and fabrication plant in the City. A live person answered my first phone call. Up front, they told me their schedule was filling up fast, but they’d work with me. They put me in touch with one person, Ryan, who agreed to be my contact throughout the process. Ryan leveled with me right away, said it might be five or six months before they could get to me, but they’d do it for sure. Being a picky customer, I drove out there to see the operation for myself. Once I saw that all the license plates in the employees’ parking lot were Florida, I went inside to meet Ryan and other members of their team, and arrange a payment schedule. As promised, 3G began work in the spring, knocking down the damaged enclosure and building a new one from scratch. The work crew that arrived each day was courteous, respectful of our property, and willingly answered our questions as the work progressed. At the end of each day’s work they removed all debris and cleaned up the grounds. The finished enclosure is very attractive and we’re really pleased with it. Throughout the process, I had telephone access to every person on 3G’s staff. They always returned my phone calls within an hour, and addressed my every concern. Anytime I needed further clarification on something, Ryan phoned or texted me, and he stayed with it until I was happy. This included dealing with my homeowner’s insurance company. Long after we made our final payment, 3G still takes care of any small concerns I have, like adjusting the rain gutters or answering my questions about proper maintenance. I wholeheartedly recommend 3G Exteriors for any outside work you need. They’ll be up front with you, and tell you what you need to know rather than what you want to hear. They make good on their original estimate and stick to the schedule. I know I can count on them to be there in the future!