The Rover Shop

That was on Sept 24, 2014. I paid a $6k deposit to them to start the work. 7 mths later into what was promised to only take 6 wks I removed the car from their premises to have an independent mechanic verify the workmanship.Their 1st 'new' engine had already failed in January but their 2nd 'new' engine was also making loud knocking noises and I had a host of other concerns from transmission, overheating and leaks. The new mechanic declared the car not road-worthy due to fire risks from badly installed fuel pumps next to the exhaust to loose electrical wiring resting on the transmission tunnel to unsecured chassis supports, they did not even use gaskets instead plugging everything up with silicone presumably to save money and all the parts were old, worn out previously used junk, nothing was new. So not only a massive fire risk but leaked everywhere. Absolute cowboys. I?m lucky to be alive. I have tried to get a final proposed bill from The Rover Shop / Prestige European and meet to discuss to bring this to a conclusion but instead they called the police citing Grand Larcency and taken to an abhorrent online ranting against me across a number of websites.The police investigated & dismissed any wrong doing on my part. My lawyer has emailed multiple times requesting a final bill in order to justly resolve the matter with no reply. I have spent a further $27,091.95 fixing their poor workmanship and the damage they caused to the vehicle with the other mechanic. They have over $10k worth of my property at their premises I want back.They have firearms on the premises so i am afraid to just turn up. The matter is now with the correct authorities but it has been a nightmare to work with them, they simply do not know what they are doing. You can check out the Better Business Bureau as they have a history of doing this to people, I'm just the latest one. I found out recently that the owner of the shop, is currently on bail for 3rd degree felony charges for not remitting sales tax they had collected, just another reason why they should be avoided.

I have used the Rover Shop, now changed to Prestige European Autoservice numerous times in the past and will never take my Rover anywhere else.

They are okay and kind of expensive. I might use them in the future, but I may find someone else.

I contacted the Saab shop based on a recommedation/list from Saab owner club. They are located in Ft Lauderdale, my car and I were in Key West, about 185 miles away. I never set foot in the shop until the work was completed. I had shopped service providers, including dealers, from Key West to Jupiter, to the extent possible. The Saab shop was the only one that was willing to spend the time, provide the information about experience and a reasonable cost estimate that I needed to be confident in their ability to do the work at a reasonable cost and on time. I had the car towed 185 miles to the shop. They completed the work for almost exactly the cost and in the time estimated. I arrived to pick up the completed car, found it to be in great shape, and have been running it since. The service writer, and owner who came to be sure I was happy with the job, were extremely helpful.

Extremely pleasant experience, we had a scare at a Land Rover dealer in North Dade. But the Rover Shop was a really good find. Thanks Angie.

They are wonderful, really good with European cars. Sometimes you need to wait a bit if they need to order parts, but their prices are great and so is the quality of their work. I would recommend them to others.