THE J.A.P SHOP/The Japanese AutoProfessionals Plus

Auto Service, Auto Transmission, Computer Repair,

About us

Also Known as: The J.A.P. Shop The Japanese Auto Professionals Plus.

Business highlights

36 years of trusted experience

Services we offer

HONDA, ACURA, TOYOTA, NISSAN, INFINITY & LEXUS AUTOMOBILE SERVICE AND REPAIRS. We do brakes, a/c, electrical, tires, services, transmissions, etc. We do all work on your vehicle. In business since 1989, family owned and operated. 2 locations. Fort Lauderdale location open Saturdays 8-3pm.

Services we don't offer

We do it all!

Amenities

Senior Discount

ask for details



Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
0%
2
5%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-19 of 19 reviews

Alex T.
04/2017
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Vincent S.
03/2017
5.0
auto repair
  + -1 more
I have used J.A.P. for many years and have always been very pleased with their workmanship. They really know Japanese cars, and provide consistently expert service and repairs.
Description of Work: Routine service inspection, oil change, Coolant system flush and replace, Rear struts replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$1,300

Garth D.
05/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Steering rods replaced, engine gaskets replaced, service all fluids, steering check out and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Kristie H.
12/2015
2.0
auto repair
  + -1 more
unknown
Description of Work: Very Expensive shop. would not recommend.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


William A.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They have done several oil changes for me, as well as resolve an electrical issue, work on the a/c system, valve cover replacement, and work on the rear rotor and brake pad assembly for my vehicle. They do a great job, are professional, prompt, honest, and their location is well kept.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth N.
12/2014
5.0
auto repair
  + -1 more
I knew immediately that my search for an honest repair facility was over. After years of disappointing and dishonest service on my Honda Odyssey I had found the place I was looking for. You feel it as soon as you enter and speak with Orlando. Super impressed with the work performed and the price. It was worth the long commute from Miami and it will be my repair shop as long as I keep this vehicle
Description of Work: Diagnosed and repaired noise in driver front location

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cathy J.
09/2014
5.0
auto repair
  + -1 more
Arrived early, they gave me a ride home. Have used them for years, everything from oil change to engine work. Very friendly, courteous and professional. I would recommend them anytime.
Description of Work: Take part timing cover, check for oil leak. Oil pump seals were leaking and valve cover gaskets as well. Also discovered issue with timing belt. All these were repaired .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

James J.
05/2014
5.0
auto repair
  + -1 more
They did a good work. They're very friendly and they just did a good job. The pricing was good too.
Description of Work: I have used The Japanese AutoProfessionals Plus for auto service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael N.
05/2014
1.0
auto repair
  + -1 more
They quoted me replacement of pads and turning the rotors. The price was as high as the dealer costs. I asked for a quote for JUST turning the rotors, since I just replaced the pads today. He refused to provide the quote stating he couldn't provide a warranty (I didn't ask for) and that it should have been turned when the pads were replaced (that's today). Too bad. I was looking for a good shop in the area, but clearly they don't want to work with customers who can do any of their own work.
Description of Work: Requested a quote to turn the front rotors on my Acura

Rating CategoryRating out of 5
value
2.0
professionalism
1.0

$270

Charlene K.
01/2014
5.0
auto repair
  + -1 more
For at least 12 years and through 7 cars, my family has found this the most honest and skilled auto repair business we've ever tried. By examining the car thoroughly even when it's scheduled for just an oil change Orlando and his crew--and Chris at the shop in Boca Raton-- have corrected problems that could have been life-threatening. At first I was suspicious that these "problems" were "discovered" so that the shop could make money. Now I understand that my safety is their chief concern, as if I were a member of their own family. And their prices for warranty-required services are much more reasonable than dealerships.
Description of Work: Regular auto maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terry C.
10/2013
5.0
auto repair, transmission repair
  + 0 more
They were very good. They were polite and fast. They got me in quickly as I just showed up. They did suggest getting new tires and they did find a leak in the trunk as it had water in it where the spare tire sits. The spare tire was flat when they checked it. They were very proactive with the service.
Description of Work: They did a 90,000 mile service on the transmission. They did the rest of the vehicle it seems as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from THE J.A.P SHOP/The Japanese AutoProfessionals Plus
Thank you very much for your review.

Thomas W.
06/2012
5.0
auto repair
  + -1 more
They explained things in layman's terms and also did some additional work for no additional charge when the computer reset itself. The cost was way less than it would have been at the dealership. The car has 100,000+ miles and runs like it did when it was new. Very happy with the service. The only thing was I had to call to find out what the status was and if it was ready.Definitely would use them again.
Description of Work: They replaced the torque converter and replaced a spare tire and it's assembly, installed new struts as well as replace all fluids and service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,100

Response from THE J.A.P SHOP/The Japanese AutoProfessionals Plus
Thank you for the review. Our prices are always fair and much lower than the dealer.

Gregory P.
10/2011
1.0
auto repair
  + -1 more
The war ended in 1945, you won't get my business as long as you have this name, which is unfortunate because you shop looks nice.
Description of Work: I was going to call them but I did not because I find their NAME VERY OFFENSIVE!!!!!
Rating CategoryRating out of 5

Response from THE J.A.P SHOP/The Japanese AutoProfessionals Plus
It's a shame you did not inquire into what J.A.P. Stands for, Japanese Auto Professionals. I am sure you would have been extremely satisfied with our services, staff and prices. Even though we have only had 2 complaints about our name in 25 yrs. we have decided to change it a little. We are now implementing The Japanese Auto Professionals Plus on all our advertising.

Heather G.
02/2011
5.0
auto repair
  + -1 more
Overall, it went smoothly. I was given an estimate and advice on fixing my radio and the diagnostics were started on my AC. A dye test was done to see if a leak could be detected because it wasn't obvious right away. I'll know on Monday where the leak is.
Description of Work: I had several issues. My AC wasn't blowing cold air and my radio was not functioning. I was also there a few weeks prior to replace my high beam lights and tail light. As usual, the staff was professional, prompt and honest. This is what I like most about the J Shop. I never walk away feeling like I've been ripped off but can't do anything about it. Their prices are fair. If you are looking for a ridiculous bargain-this is not the place. They do the work right and charge a fair price for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from THE J.A.P SHOP/The Japanese AutoProfessionals Plus
Thank you for your review, it is important to us.

Albert C.
12/2010
5.0
auto repair
  + -1 more
I found them through Angie's list. The JAP Shop had a fair price, and the service was good. I would recommend them to family and friends.
Description of Work: They serviced my car and had to fix my brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from THE J.A.P SHOP/The Japanese AutoProfessionals Plus
Thank you for your review, please post another if you have visited us since 2010.

RICHARD B.
11/2010
4.0
auto repair
  + -1 more
They fixed all the problems I was having with the car. They are the best local repair shop I've found so far, I've experienced other shops including a dealership. They drove the car so they could experience the problem and then they fixed it. I think the price was probably okay because they had to replace the rotors and that's not cheap. They did everything they needed to do.
Description of Work: The Jap Shop did brakes all around and adjusted my throttle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Nathan H.
06/2008
5.0
auto repair
  + -1 more
They are extremely honest. My car had died and the person that came to move it told me I needed to get a new engine. When I took it to the Jap shop they just said I needed a new battery. They said I didn't need a new engine.
Description of Work: They replaced the alternator in my car and the batteries.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Derek Y.
07/2006
5.0
auto repair
  + -1 more
I called ahead and spoke with Orlando on the phone. He seemed very helpful, but couldn't diagnose the problem without my bringing the car in. He took it in within the hour, and left the car there. He was able to diagnose and fix the problem of my car not starting (when it gets really hot outside). He had my car back the same afternoon!
Description of Work: He replaced the main relay switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Response from THE J.A.P SHOP/The Japanese AutoProfessionals Plus
Thank you for your review, if you have used our shop again please post another review and mention it when you come back.

JOANN G.
04/2006
5.0
auto repair
  + -1 more
They have repaired our cars for the past 10 years. Our extended family has used them for Hondas and Acuras, but they also repair Toyota brands as well. They are scrupulously honest and fair, will send you away if your car does not need a repair, and they have fixed minor things for free. They are very nice, responsive, and quick.
Description of Work: Repaired clutch master cylinder and several other associated parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    1100 W OAKLAND PARK BLVD, Fort Lauderdale, FL 33311

    www.japshopinc.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Transmission,
    Computer Repair,
    Auto Radiators,
    Air Duct Cleaning,
    Heating and Air Conditioning,
    Auto Tires,
    Auto Radio Service,
    Auto Mufflers

    FAQ

    THE J.A.P SHOP/The Japanese AutoProfessionals Plus is currently rated 4.8 overall out of 5.

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    THE J.A.P SHOP/The Japanese AutoProfessionals Plus accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, THE J.A.P SHOP/The Japanese AutoProfessionals Plus does not offer free project estimates.
    No, THE J.A.P SHOP/The Japanese AutoProfessionals Plus does not offer eco-friendly accreditations.
    No, THE J.A.P SHOP/The Japanese AutoProfessionals Plus does not offer a senior discount.
    No, THE J.A.P SHOP/The Japanese AutoProfessionals Plus does not offer emergency services.
    No, THE J.A.P SHOP/The Japanese AutoProfessionals Plus does not offer warranties.
    THE J.A.P SHOP/The Japanese AutoProfessionals Plus offers the following services: HONDA, ACURA, TOYOTA, NISSAN, INFINITY & LEXUS AUTOMOBILE SERVICE AND REPAIRS. We do brakes, a/c, electrical, tires, services, transmissions, etc. We do all work on your vehicle. In business since 1989, family owned and operated. 2 locations. Fort Lauderdale location open Saturdays 8-3pm.
    We do it all!

    Contact information

    1100 W OAKLAND PARK BLVD, Fort Lauderdale, FL 33311

    www.japshopinc.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM