Reviews
2.02 Reviews
Showing 1-2 of 2 reviews
Paul G.
12/2015
furniture sales
 + -1 moreunknown
Description of Work: Purchased a chair which is ripping and creeks when you go up down'
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$2,500
Matthew S.
05/2015
furniture sales
 + -1 moreAfter much wrangling and a negative review on this site, I finally got a response from Relax the Back regarding the quick deterioration of my arms on a nearly $2,000 Life Form Chair. Over a month had passed since I originally contacted the store with my issues. The store manager admitted they dropped the ball and promptly contacted Life Form who sent out the arms and I replaced them. They now look fine and I hope they are of a better material/construction than the original set. I am not satisfied with the chair and have updated my review. However, my original complaint still stands, when you pay this amount of money for a product, it should not deteriorate as quickly as it did and the store should have been all over fixing these problems. I expect this from a big box store but not one selling the customer experience.
Description of Work: Sold Life and Installed Life Form Chair
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$1,800
Contact information
214 S UNIVERSITY DR, Fort Lauderdale, FL 33324
Licensing
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Service Categories
Furniture - Sales
FAQ
RELAX THE BACK STORE is currently rated 2 overall out of 5.
No, RELAX THE BACK STORE does not offer free project estimates.
No, RELAX THE BACK STORE does not offer eco-friendly accreditations.
No, RELAX THE BACK STORE does not offer a senior discount.
No, RELAX THE BACK STORE does not offer emergency services.
No, RELAX THE BACK STORE does not offer warranties.
Contact information
214 S UNIVERSITY DR, Fort Lauderdale, FL 33324