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Pools by Design Build and Construct

Deck or Porch, Swimming Pool: Concrete - Build or Install, Sunroom or Patio Enclosure Building Service,

About us

Are you looking to remove the hassle of going back and forth? No problem! Request a free bid, and one of our patio shade designers will come to you with physical samples, allowing you to choose your options from the comfort of your home. Our designers desire for your home to look as good as you do. They walk you through the process, ensuring your shade fits perfectly with your house: mix and match styles, colors, and even column styles. Once you’ve finished the consultation, you can be confident that your outdoor area will be looking good in no time.

Business highlights

5 years of experience

Amenities

Free Estimates

Yes

Reviews
3.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-6 of 6 reviews
Claudio M.
Jan 2025
1.0
I highly recommend you look elsewhere for your pool needs. I recently had a new pool put in and I had to constantly reach out for updates to move the project along. I also had to tell them that they installed the equipment incorrectly. Now that it is complete, they will not return my calls to address issues I have or for additional work I'm requesting and willing to pay for.

William W.
Jun 2024
1.0
$10,014
It has been a horrible experience dealing with this company. In December 2023 we signed a contract with pools by DBC to build a patio pergola in our home. After approximately 6 months of delays and excuses before any work was started whatsoever their permit applications with the town were denied twice. The reasons stated by the city was that they were not properly licensed to do the work, there was an issue with their insurance coverage and they somehow submitted the wrong plans twice for the project. After learning this I canceled the project and have been getting the runaround for over a month now trying to get the deposit refunded their last excuse is the check must have gotten lost in the mail. I would highly recommend staying away from this company!
Response from Pools by Design Build and Construct
"Dear Mr. [Member Name Removed], unfortunately, project approval from the city has not granted despite our best efforts and compliance with the General Contractor License requirements issued by the state for projects of this nature, which we routinely undertake. We understand the challenges stemming from circumstances beyond our control, compounded by the city's lack of cooperation. In light of these unavoidable issues, we are offering a full refund of your deposit without any deductions, including expenses for completed plans and permit running fees that have been absorbed by Pools by Design. We hold the trust of our customers in high regard and consider deposit and payment transactions with utmost seriousness. Check was mailed for the full amount of your deposit."

Rodrigo G.
Jan 2023
5.0
Yes, I recommend this pro
Great work, Great company. The work looks amazing and I was very happy working with them.

Tony F.
Jan 2023
1.0
Horrible customer service. Poor communication-workers would just randomly show up in our back yard and it took forever to compete the work. And the work that was done, is garbage and needs to be redone but I’d rather hire someone else to fire their mistakes than to contact them ever again. I would never recommend them to anyone for anything ever.

Lori M.
Jan 2023
5.0
Yes, I recommend this pro
$60,000
The process was very smooth right from the start. I chose this company because they promised construction would be completed in 3 months, it was done in 11 weeks! We love our new pool and deck, it has completely changed the look and feel of our outdoor space. I would highly recommend!!!

Thomas M.
Dec 2022
5.0
Yes, I recommend this pro
He did a great job and it went fine.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pools by Design Build and Construct is currently rated 3.0 overall out of 5.

Yes, Pools by Design Build and Construct offers free project estimates.

No, Pools by Design Build and Construct does not offer eco-friendly accreditations.

No, Pools by Design Build and Construct does not offer a senior discount.

No, Pools by Design Build and Construct does not offer emergency services.

No, Pools by Design Build and Construct does not offer warranties.