PILLAR TO POST HOME INSPECTIONS

Paid for 2 hours inspection. I was supposed to show up for last fifteen minutes to get walk through. Guy was already gone. Call realtor who called him. He said he had just left, but I had been waiting out front for half hour before I came up so I knew that was a lie and called him on it. Then his story changed to him having gotten there early, that's why he left early. Inspection walk through VERY important when you are buying a place. Asked him to refund money and I would get inspection elsewhere, he refused. Had already paid up front so nothing I could do. Once they have your money they don't have to act in good faith, and they didn't. RIP OFF!

Very happy client, the inspection report was extremely detailed and thourough and provided to me quickly. Great value I will hire again for future inspections.

The worst home inspection company out there. Avoid, Avoid, Avoid. First of all they failed to properly inspect the attic. There is over 400 SQ FT of the home that has ZERO insulation at all. When I say zero I mean there is only sheet rock and studs. The remaining attic is covered in less that 2" of insulation not coming close to meeting the building code standards for homes in Florida. In addition to the insulation issue, the licensed air conditioning and insulation company I hired found that over half of my ducts are leaking air into the attic. Additionally, we found water stains in the garage and traced it back to one of the bathrooms and found that the over flow drain was not properly sealed and was leaking water for an extended period of time which ran up and down one whole side of the house. Upon removing the floors we found a significant mold issue which required immediate attention. 3 bedrooms and 2 bathrooms had to be completely ripped and replaced. I can only describe the facts as they are which I have thoroughly documented via pictures, videos and licensed professionals. BEWARE!!!

Satsified. They even provide a printed binder (yes- printed) right onsite after the inspection. I don't remember the exact price but it was reasonable, especially given their punctuality and professionalism. They are extraoridnarily efficient but I didn't feel like just another number to them. They will knock out your inspection in no time flat, which may or may not be what you are looking for. I don't have a lot of experience in getting home inspections, but they seemed detail-oriented and careful. I had confidence in them. I chose them based on reviews here and I am happy I did. I would recommend them highly.

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Terrific service, very satisfied with this provider

Very professional, detailed. Very pleased. Used Pillar to Post on two separate occasions.

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I was purchasing a new home and Pillar to Post inspected the home. They were suggested to me by my realtor who was handling the transaction. The inspector came out and appeared to go through the home, spending many hours looking at what they do. Unfortunately, their service is fine if you want to be sure that electric outlets are working properly. They will also tell you if things are working that minute, but will not tell you their condition or estimate how much function parts have left. As a far as the real issue of the house go, their service is worthless. Days following me moving in, I found a water leak from my master bath into my master closet. The onlyreason I found it because I realized the house that they inspected with a "bug" inspector as well was flea infested and all the flooring had to be ripped out. Upon ripping out the carpet i found the water leak andf I contacted pillar to post immediately about the leak and the fleas. They seemed very concerned about the leak but told me i needed to contact the "bug" inspector company for the fleas and had the same inspector that originally missed the water leak come out again with a negative, defensive attitude. When he was there he read the email he was sent by his management to reinspect the area in question but not to comment at all to me on the findings. Upon inspection again his moister equipment kept having high readings of moisture which was evident by just touching the floor. The house had an existing water leak from the ground into a closet. The leak was not detected by Pillar to Post. A week later I called again to follow through with the inspection and what they were going to do to justify the problem and I was told they have procedures to follow and they would be in touch. The very next day I received a certified letter stating they were not liable and were not going to do a thing. All in all, dealing the P to P was a negative experience that gave me little security that my home problems were properly disclosed.

Very well, thorough.

Scott H. was very professional, knowledgable and thorough. Was very pleased with the service.

They had two very large misses. I contacted them, and they referred me to their fine print on the contract which basically allows them to be wrong, and it is true. I blame myself for having gone with them. I got this nice looking 1 inch binder with lots of pictures. Seemed official upon seeing it, but the content has no substance. It is mostly show. If you are not well versed with house inspection concerns, you might think you have a great report, but beware. I learned the hard way.

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I was purchasing a new home and Pillar to Post inspected the home. They were suggested to me by Keyes company who was handling the transaction. The inspector came out and appeared to go through the home, spending many hours looking at what they do. Unfortunately, there service is fine if you want to be sure that electric outlets are working properly. They will also tell you if things are working that minute, but will not tell you their condition or estimate how much function parts have left. As a far as the real issue of the house go, their service is worthless. The day I moved in, the water heater stopped working. The electrician I hired to come out showed me the electric panel of the home had insufficient breakers placed. Many of the breakers were replaced by the old homeowner and were not up to code specifications. This lead to the immediate breakdown of the water heating system. The AC units leaked Freon and had to be repaired by myself the week I moved in. Subsequently one 5 ton unit had to be completely replaced. Again no mention or prediction in their report on the unit condition except they were working at the time the inspector passed through. The house had an existing water leak from the ground into a closet. The leak was not detected by Pillar to Post. When I called to complain, I was told the company owner had to come out and look. Come out he did: with a negative, defensive attitude. When I ask what he intended to do to rectify the situation, he said flat out, "nothing." Nothing that is, unless I paid him more $. All in all, dealing the P to P was a negative experience that gave me little security that my home problems were properly disclosed. Although only my impression and not fact, I believe they are "in cahoots" with Keyes to get the house passed.

Brendan was very methodical, punctual, professional. inspected the entire house in a very timely, professional manner. Detailed briefing provided at the end of the inspection. house was reinspected after repairs. reassured us that the house was in great shape. the price was about the same compared to other quotes I had requested. (875 first visit, 125 for reinspection)

Mike was there before the scheduled time. They provide a binder of all information at the end of the inspection and they also provide the same information electronically. Very professional and thorough. He took his time and really explained everything. The roofer and termite inspector also showed up as he said they would. I would definately use this company again. Even the seller took his card and said they would use this home inspector when they bought their next home.

Scott was the assigned inspector from Pillar to Post. He was there early and got started right away. He was very thorough and explained everything clearly. At the end I received a very comprehensive report. I would use them again for a home inspection.

When I arrived Mike from Pillar to Post was already there along with the termite inspector, Shortly afterwards the roofing company showed up for the inspection. In the mean time Mike was taking pictures of the outside of the house. The person from the roofing company showed me all the areas that needed repair and provided me with an estimated cost for repair. The termite inspection was done very quickly. Mike from Pillar to Post took around two hours to complete his inspection all the while showing me areas of concern. Once completed Mike used his portable printer to print out the home inspection report and presented it to me in a binder. With binder in hand Mike went through it all explaining what he had found. Because the printouts were in b/w that same evening I received the color version via email. The wind mitigation report was received the next day.

The inspection went well. I was happy to be made aware of, and budget for, the potential expenses I will face after I close on the house.