Perfect Electric Services Inc
About us
All technicians are state-licensed, insured, full service electricians. When a technician is dispatched to resolve your issue, he will arrive in a fully stocked truck and have everything needed to complete your repair or installation. Our technicians provide over 25 years of experience to ensure your job is RIGHT the FIRST TIME. All work is warrantied and you will know the price to pay at the end of the job before the technician begins working and after a diagnosis of your issue. There is always a live human being available to answer your call and to understand your particular needs. We provide 24 hour service to handle your every emergency 7 days a week. We will do our best to schedule you as soon as possible.
Business highlights
Services we offer
Troubleshooting and repairs; panel installations; kitchen remodels; generators; surge protection; fire/smoke alarms; overhead to underground service changes. Charge a dispatch fee of $69.50 that can be waived through out Service Agreements.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
5% | ||
2% | ||
5% | ||
0% |
However, in inspecting the outlet that wasn't working, he looked at the electrical panel, and said it was a defective/dangerous model that needed to be replaced, which I subsequently determined was accurate. He also inspected the outside electrical connections/mast, and said those should also be replaced since they were undersized/poorly done, and the total estimate for whole job was over $7,000. I had three additional estimates done by other local electricians I found on Angie's List, and all three said only the panel needed to be replaced, but that the outside electrical connections/mast met code and were in good shape and did not need to be replaced. All three other estimates were $1200 or less, and two even priced out the additional work that they said didn't actually need to be done, and the total was still in the $3500 range, over half of what Perfect Electric estimated. I feel like Perfect Electric was trying to scare me into getting unnecessary work done, and at an overinflated price.
them what I wanted done. After taking their book out, I was
FLABERGHASTED that to install TWO simple lighted ceiling fans that *I*
purchased, it would cost $200.00 PER FAN for a total of $400.00!!!!!
I declined since I can do that myself with a buddy. The next item that I
couldn't fix was the old broken vent fan in the ceiling for the
downstairs powder room. I was over a barrel since my town-home is up for
sale and there was a showing at 2PM and it was 11AM. That price was a
WHOPPING $756.00 so for 75 minutes they removed and discarded the old
vent fan, went out to some store and purchase a new one and install it
at TEN DOLLARS PER MINUTE!!! They had to create a 2 inch by 8 inch
larger hole which they patched up to resemble the knock down on the
ceiling and the guy matched it up well. To say the least the price was
EXCESSIVE. Again I was astounded that they wanted 400 dollars for 2
ceiling fans which would have made the job price $1,156.00 which
was the cost of my plumber who installed ALL the fixtures in my kitchen
AND bathroom which took him 4 hours.
To say the least I will NEVER
call them again even with the 10% discount and if I referred a friend
to them, they wouldn't be my friend anymore......
"Thank you Member for taking the time to leave feedbank on our company. We value and appreciate your business and look forward to serving you in the future. Perfect Electric Repairs."
"Thank you for taking the time to express your comments. We do value your business and look forward to serving you in the future. Sincerely, Perfect Electric Services."
"We appreciate the time for the report you have listed here. We know how very busy your schedule can be. We were happy to take care of the work your handyman was not able to. Many of our other customers do not realize the difference it makes to have a professional perform the more difficult tasks. Thank you again for your recommendation."
"We were happy to aid you in getting your repairs completed in an efficient manner while providing you with superior quality. We will be here whenever you need our assistance in the future and look forward to hearing from you."
"We were happy to hear that all is well with your service and look forward to working with you again in the future. Customers like you are a joy!"
UPDATED JULY 9, 2012:
I wrote a review as a non member when this service call was made. I did not see the response as I was not a member at the time. I became a member today and looked it up and was shocked at the company's response. Their response to my comment of $300 to replace a switch was that they replaced 6! There are six on that plate, however they did NOT replace or remove and reattach them. The technician removed only the plate and replaced only one switch. From the time he started the work - after discussing the price, etc - to the time he finished was 20 - 30 minutes! The only reason I allowed him to complete the work is that I was having a party that night and I was already into them for the $69 service call. Never again.
"I am happy to hear that you appreciate the quality of work we provide to our customers. Your unhappiness with the price might be understandable, if it were only a single switch. However, the dimmer switch replaced was part of a six-gang box. This means the wiring for six switches were all interconnected on a single string of wiring. The replacement of this dimmer switch, required the technician to disconnect or remove a total of six switches not just one. After removing all six switches, the technician installed the new dimmer and then re-installed the other five switches. All of this after troubleshooting to be certain the switch needed to be replaced. I would like to remind all of our customers and potential customers that we provide "up-front" price quotes for every job. This means the customer has the opportunity to ask for clarification of pricing, necessary work, or discounts that may apply, BEFORE any work is performed. This is to ensure that our customers understand exactly what they will be paying for. I would like to encourage all customers to ask questions to be sure that you fully understand the scope of work involved and the value of that work, as it relates to pricing."
"With today's busy schedules, we really appreciate that you have taken the time to provide us with feedback on how we are doing. We appreciate the opportunity you provided us to assist you with your problem for the shutters and will be more than happy to assist you with future electrical needs. Thank you!"
"We would like to thank you for your comments related to our professional appearance and quality of work. We strive to promote the feeling of safety and security that these provide for our customers. Our company policy is to provide quotes or estimates up front to the customer with full explanation of the charges prior to customer approval and signature. This provides an opportunity for the customer to voice any objections related to pricing or work to be performed and if unable to resolve those concerns the customer can reject the proposal. The appointment was made Friday, for the first appointment of the day on Monday. Since this appointment was scheduled at 8 am; if the price was unacceptable to the customer they could have declined to have us perform the services and still would have had plenty of time to call other providers for estimates. Then a $69.50 dispatch fee (which includes the technicians’ diagnostic time and travel time) would have been the only charge incurred. As you had so eloquently pointed out; our licensed technicians do provide “superb” and “top notch” electrical work. Thank you again for appreciating our high standards and commitment to provide our community with the highest trained, licensed, drug free work force."
"We were happy to help you in the updating of your kitchen. Please remember that we are here when you need us. We appreciate the confidence you have placed in us."
"Hello member, Your comments are greatly appreciated. We look forward to assisting you with additional needs through your Service Partner Agreement."
"Hello member, We appreciate the lovely rating and that you have taken the time to comment on our services. We hope you are enjoying your new kitchen and look forward to working with you again. As always, we are here for you when you need us. Gil"
"Hello member, I am happy we were able to locate the issue for you and point you in the right direction to get your refrigerator fixed. As you have seen, we really go the extra mile to ensure our customers understand what needs to be done even if it is not a service that we perform. I look forward to hearing from you when you are ready to proceed with additional services to protect your home and keep you safe. Thank you, Gil"
"Your comments are certainly appreciated. I am happy we were able to solve your problems quickly. We are always here for you and look forward to taking care of you in the future. Thank you again for your confidence and trust in us. Gil, Service Technician"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.