LA-Z-BOY FURNITURE GALLERIES

Furniture - Sales

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

Keith L.
11/2014
2.0
furniture sales
  + -1 more
We were so happy with our recliner chairs that we were planning to buy a sofa too as part of an overall renovation. Recently, we noticed that the leather in the headrest of the chairs was fading. So, we contacted La-Z-Boy to see about having it fixed. The chairs are less than 5 years old and we had La-Z-Boy put a protective coating on when we purchased them. La-Z-Boy said the coating was applied by a third party and it's their responsibility. The third party claims it's up to La-Z-Boy to handle the problem. Needless to say, we're just getting the runaround and they aren't giving us much incentive to buy anything else from La-Z-Boy.
Description of Work: I've had repairs done to the recliner mechanism which was handled okay - although the chair was less than 2 years old. In addition, the leather is discoloring, even though I paid extra to have the entire chair protected. La-Z-Boy claims the protection is handled by a third party so it's not their problem. The third party says it's up to La-Z-Boy to handle the issue.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$115

    Contact information

    2600 SAWGRASS MILLS CIR, Fort Lauderdale, FL 33323


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

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    Service Categories

    Furniture - Sales

    FAQ

    LA-Z-BOY FURNITURE GALLERIES is currently rated 2 overall out of 5.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer free project estimates.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer eco-friendly accreditations.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer a senior discount.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer emergency services.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer warranties.

    Contact information

    2600 SAWGRASS MILLS CIR, Fort Lauderdale, FL 33323