"After spending hours going over the design and placement of your fence based on my professional recommendations, you still chose to go against my suggestions. With no surprise to me, you were not happy and demanded I change to what I suggested to you and your fiancé MULTIPLE times. This is not my first rodeo in these situations and knew in that moment I should have walked away from this job from the start. Your job was complete in December. I have documentation that you liked the job and just wanted the front redone, which I did at no additional cost to the way I suggested from the beginning. You pulled the permit I had in the city to replace it with your own. You are a con artist. Coincidentally, I can across your moving company and found out you tried to do the same thing to them. Not only are your words not true, you also tried to steal the money back you paid me by falsifying a fraud payment which is illegal. Do not do work for this woman, you will regret it,"

"First off, we want to thank you for doing business with us. As we both know, our company did not cash your check until the day before we started your job. As we spoke about on the phone multiple times, your job was in queue for starting after the multiple jobs that were ahead of you. As you know, there was a monster storm that came through your area and destroyed many fences, not just yours. Without a doubt, I gave you the best price you could find. Adding anything additional will cost you. That’s life and there are no free rides. Except of course all of the landscape we removed as a courtesy for you. That was definitely a free ride, but a lesson learned to try and help inconsiderate greedy folks such as yourselves."