GARMIZO'S INC

unknown

It went great. He came when he said he was going to come. We made some house improvements and they dug it up. We had a great big tree that killed all the grass in the backyard, so there was no grass in the front yard or the backyard. The price was reasonable. We would definitely recommend him. There was just one phone call in between and he answered it right away. He didn't wait a day or two. He was great. His price was about the same as everybody else, but we didn't need much grass as much as he said we would. He dropped the price about $100. Everybody said that we needed 6 palates and he thought it would be 6 palates. It was only 5 and a half or something and he took it back. He took it off the bill, which others would have not done. We hope we don't need him again.

They were supposed to come out today, but it is raining. I am very pleased with them. The president Jamie is super nice and he is very knowledgeable about plants and flowers. He knows what is good for my area. He is very friendly. All his guys were out here working in the rain.

It turned out beautifully. They were prompt. They came when they said they were going to come.

On 5/12/2012, I purchased and had delivered a pallet of sod from Garmizos. I noticed that the top half of the pallet of sod was fresh and green as expected. However, the bottom half of the pallet of sod looked old and moldy as if it had been sitting for a while. The impression I got was that half a pallet of fresh sod was placed on top of older sod. I called Garmizos with my concerns. I invited Garmizos staff to come to my house and inspect the sod in question. Management did not accept my offer even though I live about a mile away. They insisted that the condition of the sod was my fault but would deliver another half a pallet of sod. Garmizos stated that I would just have to pay for delivery ($35) Great, I thought.
They agreed to deliver the next day which was about 3 weeks ago. That was the last I heard from Garmizos. They never delivered the new sod as promised. Now I am stuck with patches of dead sod on the lawn and I will eventually have to resod again. I would not purchase anything from Garmizos again. There are too many other nurseries in the neighborhood that I can deal with. Garmizos does not stand behind the products that they sell.

A year after the podocarpus bushes were planted (summer 2011), I lost all 6 of the 12-foot bushes ($200/ea) including the one the company replaced, as well as and 20 ($45/ea) of the the 36 small bushes within a 6-month period. The remaining small bushes(16) are doing well.

I never called the company to report this. The disease was slow to progress through each bush and it was well past their "3-week" free replacement warranty period. However, I do want to report this problem. In hindsight, I believe the plants came with the disease and was exacerbated by the way they were planted (poor drainage). I recently had another tree farm nursery plant 7 palm trees. It's interesting to note, each landscaper/nursery estimate I got would only give a 3-4 week free replacement warranty. I want Angie's List members aware of the risks they take when paying someone to put in plants.

I believe the podocarpus bushes developed "root rot" or "fasurium wilt" from my research on the internet. I showed the company person the affected liners (i.e., liners and needles drooping/wilting and entire liners turning brown) in a couple of the large bushes the first couple of weeks after planting. He took pictures and ended up replacing 1 large bush, free of charge. However, he never mentioned what was causing the problem. Unfortunately, the problem progressed slowly from bush-to-bush, even after I cut out the affected liners in the preceding diseased bush. I lost one bush at a time , as the disease kept spreading to the next closest, healthy bush along my south fence. Eventually, only one small bush survived. The 20 small bushes along my west fence were isolated from the south fence bushes, and fortunately, I only lost 5 plants.

I believe a couple of the large plants were delivered with the disease as evident by wilted liners. The disease spread easily due to the heavy watering and poor drainage conditions. I was told to water them often and the could tolerate lots of water. However, I think the cramped condition of the root balls might not have allowed the water to drain properly. The company only guaranteed the plants for 3 weeks after planting. Unfortunately, once the fungus existed in one or two of the original plants, it took time to spread to the next plant. After several months, it was evident none of the large bushes were going to survive. It took about 6 months total for 20 small bushes to die, one-by-one.

I give this company a "D" for quality of plants and an overall rating of "C".