Founded 1996 • With Angi since July 2012
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Verified Reviews
Read reviews by category
home remodeling (67)countertop installation (21)flooring (17)tile installation (14)cabinet makers (14)marble & granite (12)lighting (10)plumbers (8)hardwood floors (6)woodworking (5)carpet installation (2)closet design (1)
Showing 1-25 of 72 reviews
Leslie G.
10/27/2021
Better than I could have imagined. Clean, prompt, an all in one experience that I will use again soon for master bathroom
Description of Work
Kitchen remodel
Category
custom cabinets, home remodeling
Hire Again?
Yes
Service Provider Response
Thank You for your comment! It is always wonderful to hear when our finished projects have made our customers happy. It was a pleasure to work in your home. Kindly, Fresh RemodelFranz S.
10/24/2019
Very professional and expert job. The $90 initial, on-site visit by Duran was most valuable in going over plans and he had good recommendations— and by the way, the $90 was returned when we signed on to the project. Our contact person Krystin Cruz was excellent all along the process.
Images
Description of Work
Bathroom remodeling
Category
ceramic tile, closet systems, flooring contractor, lighting, plumbing, woodworking, home remodeling
Cost
$22,000
Hire Again?
Yes
kevin C.
05/02/2019
to say we were happy is an understatement. we had 4 separate projects done with fresh over the years each project was different. their design team helped us turn our home into a dream house. the construction team was punctual, neat and provide strong lines of communication.
Description of Work
3 restroom remodeled and full kitchen model.
Category
custom cabinets, ceramic tile, countertops, flooring contractor, lighting, plumbing, marble & granite, home remodeling
Hire Again?
Yes
RICHARD S.
04/13/2019
Fresh Remodel is the most professional, company we have ever dealt with. Their workers were prompt, courteous, friendly, and neat. Duran, the owner was very responsive to any question we asked. Our master bath remodel was done a few days under the time projected. We LOVE our bathroom and would definitely recommend them to anyone looking to remodel their home.
Images
Description of Work
Master Bathroom remodel
Category
home remodeling
Hire Again?
Yes
Linda N.
05/17/2018
Jaime and everyone was great to work with. We're very pleased with the finished product and would definitely recommend them!
Description of Work
Remodel entire kitchen and install cabinet unit in family rooom
Category
countertops, woodworking, marble & granite, home remodeling
Hire Again?
Yes
Service Provider Response
Thank You for your comments. It is always wonderful to hear when our finished projects have made our customers happy. It was a pleasure to work in your home.Donna R.
04/23/2018
We had our kitchen remodeled along with vinyl plank flooring installed. The kitchen and new floor look amazing and far exceeded our expectations. We previously used Fresh Floor Kitchen & Bath to remodel our guest bathroom which also looks beautiful. Everyone in this company was a pleasure to work with and we would highly recommend them.
Images
Description of Work
Kitchen Remodel and Luxury Vinyl Plank Flooring
Category
countertops, flooring contractor, lighting, home remodeling
Hire Again?
Yes
Service Provider Response
It was a pleasure for us to work with you. We thank you for your comments and are thrilled to hear that we "far exceeded" your expectations. That is what we strive for!MARIANA R.
02/08/2018
I contacted the company to do a whole remodeling of my guest bathroom and, besides the city permit (which is always a headache) everything turned out excellent. Jaime oversaw the job, and the outcome was outstanding!, the bathroom looks like the ones from a design magazine and no doubt I will contact them again for more projects.
Description of Work
Bathroom remodeling
Category
home remodeling
Cost
$20,000
Hire Again?
Yes
Service Provider Response
We are so happy to hear that you were pleased with the outcome of your bathroom remodel! Thank you for taking the time to leave your thoughts. It was a pleasure to work with you and we absolutely look forward to taking care of future projects for you.Zaida R.
12/09/2017
I was really happy to find Fresh Floor because they were very professional and easy to work with. They not only completed the work -- living room flooring, stairs, and the flooring for 3 bedrooms -- in record time, but they were very helpful when it came time to find an affordable and great looking option. I must also commend the staff, both the customer service and the workers who came to do the work. They were all very professional and attentive. I would recommend Fresh Floor and Kitchen for all your remodeling needs.I was really happy to find Fresh Floor because they were very professional and easy to work with. They not only completed the work -- living room flooring, stairs, and the flooring for 3 bedrooms -- in record time, but they were very helpful when it came time to find an affordable and great looking option. I must also commend the staff, both the customer service and the workers who came to do the work. They were all very professional and attentive. I would recommend Fresh Floor and Kitchen for all your remodeling needs.
Description of Work
living room flooring, stairs and flooring for three bedrooms
Category
carpet installation, hardwood floor, home remodeling
Hire Again?
Yes
Service Provider Response
Thank you for your amazing review of our company services. We take pride in ensuring our clients receive the best possible service available. It is our ultimate goal to see you satisfied with your project upon completion and we are elated to see that we have been able to meet your standards. We are grateful for your recommendations and look forward to providing your referrals with equally respectable services.Anthony A.
12/02/2017
Here is how my experience went. First, I called to schedule an appointment for an estimate. I was then told there is an estimate fee. When I started probing as to why is there an estimate fee, I was put on hold and transferred to a guy who asked what kind of work I was looking to do. I explained that I was doing a layout change, taking down a wall and converting it to a double island, new floors, new cabinets, new counter tops (quartz). I want prefab cabinets not hard wood. I told him that my budget was around $30,000 but didnt want to pay him $100 just to come out to tell me its going to cost $70,000.... its a waste of our time and money... I todl him this was not a million dollar home... His ball park estimate over the phone was $60K-$75K and that I should look elsewhere as he "does not use lower end products like prefab cabs". Best 20 minute phone call I made (to save $100) . I do appreciate his honesty and candor though, which is why I gave him a "C".
Description of Work
complete kitchen remodel, layout change
Category
home remodeling
Cost
$65,000
Service Provider Response
We want to thank you for your comments and feedback. We do take our customer concerns seriously and attempt to provide the best possible solutions for what our clients are looking for. We sincerely apologize for the miscommunication that appears to have occurred. We do carry prefab cabs and a $30,000 budget would certainly be something that we can coordinate with you. as our average kitchen remodel runs from that budget down. We would love an opportunity for you to sit with our General Manager at our Plantation location to get some of your concerns addressed with what we hope to be better results. Concerning the $100 fee, that is a service that is provided by us with great detail and effort in order to establish what can be done for you to reach the vision you have for your project. These details are extensive and require significant time from our staff. We enjoy seeing our clients happy with their completed projects and work our very best to see that they are. We hope to hear from you soon, or otherwise we thank you for your honesty and will do our best to improve our communication in the future.Donna R.
08/16/2017
We were very happy that we chose this company for our bathroom remodel. They were very professional and we enjoyed working with them. The project was completed on time and the bathroom looks great! We plan to use them in the future for other projects.
Description of Work
Guest Bathroom Remodel
Category
home remodeling
Hire Again?
Yes
Service Provider Response
Thank you for your feedback! We are always excited to hear that our clients are happy with their completed projects. It was such a pleasure to work with you on your bathroom project, and now, your kitchen and flooring projects! We hope that our current projects are as successful as your first and that we leave you with the same joy you had upon the completion of your bathroom.Yann F.
07/24/2017
The process was longer than expected, 5 weeks vs 3 weeks originally quoted, but it was worth it, very nice job!
Description of Work
Installed granite countertops + natural stone backsplash in my kitchen.
Category
countertops, home remodeling
Cost
$10,000
Hire Again?
Yes
Service Provider Response
Thank you for your comments! We are so very happy that you were pleased with the final results of your project. Unfortunately there are delays that pop up from time to time but we can assure our clients that any delay that presents itself is for the purpose of ensuring the job is done correctly and not rushed in the event that we encounter a problem, change, or unexpected situation. It is our sincere apology for any and all delays as it is our goal to stick as close to the estimated time of completion provided, but again, we pride ourselves on doing a completed and thorough job. At times, in order to accomplish this, delays may occur. We appreciate your feedback and the opportunity to grow in this area from our experiences for our future clients.John Paul F.
12/27/2016
Very smooth, I like the fact that they are not trying to sell you a kitchen (like most in town). no pushy sales man (like most in town). they give you time and when you are ready to call them. They worked magic with my budget, never questioning my choices, or making me feel like I was going to miss something. They also do all the project management which is wonderful for busy people like me, I always dealt with my PMO, not workers; they project started on time, and finished on time.
Description of Work
I had my kitchen remodeled with Fresh Floor. Complete demolition, new cabinets, electrical work, counters. I am very pleased with the work, it looks amazing, and they did a great job with my budget.
Category
custom cabinets, countertops, lighting, plumbing, marble & granite
Hire Again?
Yes
Service Provider Response
Thank you for your review! It was a pleasure working with you and The Fresh FKB team is pleased to here that you are satisfied with the outcome.Linda S.
12/22/2016
It was a wonderful experience. They are very professional and did an amazing job. We are 100% sure we chose the right company!!
Description of Work
2 bathroom remodels
Category
custom cabinets, ceramic tile, countertops, flooring contractor, lighting, plumbing, marble & granite, home remodeling
Hire Again?
Yes
Service Provider Response
Thank you very much for you review, [Member Name Removed]. We truly appreciate your honest feedback. It was a pleasure working with you!Brad R.
11/30/2016
Excellent experience from design to completion with Fresh Floor, Kitchen & Bath. The designers were excellent... Dayana was very helpful in thinking through the look and feel I wanted in my place. The construction process was as smooth as one can expect and it was done with a lot of care and professionalism. They kept the place clean too! I would work with them again without question.
Description of Work
Bathroom design work and materials and then Kitchen renovation too
Category
custom cabinets, countertops, flooring contractor, lighting, plumbing, woodworking, home remodeling
Hire Again?
Yes
Service Provider Response
Thank you for your review. It was a pleasure working with you and The Fresh FKB team is pleased to here that you are satisfied with the outcome. We look forward to seeing you soon.Jen and Rob H.
11/30/2016
This is the second project I used Fresh for. They were fantastic to work with. The quartz took a long time to come in, but they communicated well and that allowed me to coordinate other contractors easily. The countertop looks AMAZING! I have leftover quartz and they worked with me to make sure it will be available for future projects. I will be using them for bathroom remodeling in the future. Thanks for the great experience - again!
Description of Work
Kitchen countertop and backsplash.
Category
ceramic tile, countertops, home remodeling
Cost
$11,000
Hire Again?
Yes
Service Provider Response
Thank you for your review! We are very happy to see how beautiful your project turned out and most importantly, we are delighted with a happy customer. We look forward to working with you in the future.George H.
11/14/2016
The ladies in the store were absolutely fantastic and the design and selection was perfect. They started on the date promised and everything went well overall. Of course with any major project there will be surprises and setbacks but the work was completed and we are happy with the results.
Description of Work
We had our kitchen remodeled.
Category
custom cabinets, ceramic tile, countertops, lighting, plumbing, home remodeling
Cost
$27,500
Hire Again?
Yes
Service Provider Response
Thank you for you for taking from your time to review us! It has been a pleasure working with you. We are glad you love your kitchen as much as we loved working with you. We hope to see you soon.LESLIE S.
08/05/2016
EXCELLENT PROFESSIONAL SERVICE FROM THE BEGINNING TO THE END. WE NEEDED SOMEONE TO HELP US DESIGN TWO BATHROOMS. THIS IS A ONE STOP SHOP. THE OWNER COMES TO YOUR HOME AND TAKES PHOTOS AND MEASUREMENTS. IF YOU CONTRACT WITH THEM, THE FEE IT COSTS FOR THIS IS RETURNED TO YOU. THEM WE RECEIVED TWO VISITS WITH A DESIGNER IN THE SHOWROOM WHO SHOWED US ALL KINDS OF DIFFERENT OPTIONS. THE FINISHED PRODUCT TURNED OUT BEAUTIFUL. WE ARE EXTREMELY HAPPY WITH THE WORK THAT WAS DONE AND WOULD HIGHLY RECOMMEND THEM TO ANYONE LOOKING TO RENOVATE THEIR HOME.
Description of Work
DESIGNED AND INSTALLED 2 COMPLETE BATHROOMS AFTER ORIGINAL BATHROOMS DESTROYED BY FLOOR AND REPLACED COUNTER TOPS AND BACK SPLASH IN KITCHEN.
Category
ceramic tile, countertops, lighting, marble & granite, home remodeling
Cost
$30,000
Hire Again?
Yes
Service Provider Response
Thank you for your review! We are very happy that you enjoyed your experience with us, and most importantly that you love your finished projects.Philip H.
04/16/2016
We were very pleased from start to finish. Design services were great as well as variety of finishes, cabinets, etc. We were specific about what we wanted, and they executed flawlessly and on time and on budget. No financial surprises. They also used qualified electricians and plumbers to rewire, replumb, and hook everything up. As soon as we save up enough money, we are going to hire them to redo our bathrooms.
Description of Work
Complete kitchen remodel minus floor and appliances.
Category
home remodeling
Cost
$25,000
Hire Again?
Yes
Service Provider Response
Thank you for your review. It was a pleasure working with you and we hope to see you soon.Shareese W.
01/14/2016
Excellent experience with this company! Very professional, very responisive and my countertops came out beautiful!! I worked closely with Dayana and she was a breath of fresh air and her technician was awesome.
Description of Work
Installed Cambria Countertops
Category
countertops, home remodeling
Cost
$7,100
Hire Again?
Yes
Service Provider Response
Thank you for your review! It was a pleasure working with you and we are glad you are enjoying the final result.Don S.
11/17/2015
The services went excellent. They had a project manager who kept in contact with me on a daily basis. They were always on time, very clean, and excellent workmanship. Before the project commenced the store personnel were knowledgeable, extremely efficient, and personable.
Description of Work
They remodeled my entire kitchen.
Category
ceramic tile, countertops, lighting, woodworking, marble & granite, home remodeling
Cost
$22,000
Hire Again?
Yes
Service Provider Response
Thank you for your review. It was a pleasure working with you.Kelly K.
10/06/2015
The quote was very high, and I found them to be somewhat snobby. They made it clear that they aren't interested in any smaller jobs.
Description of Work
I just got a quote from them for a small guest bathroom.
Category
home remodeling
Cost
$15,000
Service Provider Response
Fresh FKB is a company that characterizes for always providing outstanding customer service and walking the extra mile for its customers. It's true that we may not be the cheapest company out there but we know that what we offer what no other company offers it and we have years of experience to prove it. For us, there is no such thing as a "small job".Cyrene P.
08/08/2015
The team at Fresh were great to work with. They are more than just professional. They treated me like their most important customer. I had big, expensive dreams for my new kitchen and floor. I decided to work with them after getting quotes from several companies. I only want to work with people that have been in business for several years because it really shows in their expertise and trustworthiness to do what they promise - and actually deliver. Arlet and Duran helped me translate all of my pictures, ideas and excitement into a beautiful remodel. No one tried to pressure me to spend more than I budgeted ? which was what I appreciated. But I was ecstatic that the wood, tile, knobs - every piece of material was supreme quality. A visit to their showroom will give any client just a taste of the fantastic design ideas they can create. But what really mattered is they did not just create a carbon copy of what I saw in the showroom, online at Houzz or in a magazine. I had a design appointment where we spent all the time I needed to pick out MY preferred colors and finishes. Heck, it even took 3 tries to finally pick the knobs I wanted for the cabinets. And no one made me feel like I was being rushed or forced to just hurry up and make a decision. That's why I love my home now. They gave me an estimate of 6 weeks for the complete kitchen and floor installation, but finished in only a little over 5. (Yay!) However I have a smaller home so plan for more time if you have a larger home or project list. Everyone that comes into my home notices the quality materials used and rich colors. I now have quality solid wood kitchen cabinets, beautiful quartz counters and gorgeous porcelain tile floors throughout my entire home. I am BEYOND happy that I chose this company to do my remodel.
Description of Work
Complete remodel of kitchen and installed new tile floors
Category
ceramic tile, countertops, flooring contractor, marble & granite, home remodeling
Cost
$23,000
Hire Again?
Yes
Service Provider Response
Thank you for your review, it's very much appreciated! It was a pleasure working with you and we are glad you are in love with the results!Joanna R.
07/22/2015
Very nice shop and very nice people. Very pricy. They recommended flooring to us that ultimately would have been a very bad choice with our dogs, so I assume they were pushing a product they wanted to sell. After they came and gave us an estimate, and we said it was too much money and that we would have to cut back on their design, we never heard from them again. Obviously the wrong provider for us, they are going after high-end, major overhauls.
Description of Work
Quoted on flooring and bathroom make-over
Category
home remodeling
Cost
$25,000
David N.
06/09/2015
He did not do the job because I did not want to pay for an estimate.
Description of Work
He refused to give me an in-home estimate for a bathroom remodel. Poor customer service and he gave the impression that it was all about the money.
Category
home remodeling
Cost
$100
Service Provider Response
Fresh FKB is a company that characterizes for always providing outstanding customer service and walking the extra mile for its customers. As every other company we have procedures to follow since the customer makes the first contact and unfortunately we have no record of the gentleman ever contacting our store. Fresh FKB offers several options and design packages to the customers in order for them to get a quote for their project. OPTION 1: Complimentary Rough Estimate: We can provide a rough estimate of a project based on customer’s measurements from website Quote Request, diagrams and/or comparison with quote/plans received from qualified contractor. OPTION 2: Basic Design Package: $ 99 per area Based on Existing Layout • In-Home Consultation & Measurements - Up to 1 Hr • Electrical and Plumbing Survey • Needs and Layout Optimization Analysis • Design Style Evaluation • Product Selection and Color Palette • Written Proposal • Up to 1 hr Appointment to review the Proposal and product selection at our showroom. • DOES NOT include Drawings (Fee is held as credit and applied towards project at time of contract. Otherwise, it is non-refundable. Flooring, Rock Wall, Blinds, Counter Top Proposals are $49.) OPTION 3: Standard Design Package: $ 200 upgrade per area 5 Design Hours to include: • Basic Design Package PLUS: • Initial layout and concepts meeting (Up to 1 Hr) • Existing conditions drawings • 3-D View Drawings Required for Custom Kitchen Cabinetry Design & Bathroom/Kitchen with layout changes. ($ 200 fee is used for design services and non-refundable) OPTION 4: Deluxe Design Package: $ 500 upgrade per area 8 Design Hours to include: • Basic & Standard Design Packages PLUS: • Detailed Floor Plans, elevations and product placement specs • Electrical and Plumbing plans • In-Home visit to show new layout and product selection finalization • Paint color consultation • Visit distributor site for natural materials selection (if applicable) • Product research and sample requests (if applicable) • Second options design drawings (if applicable) ($500 fee is used for design services and it is non-refundable) We are sorry if the gentleman felt it was all about the money. It's actually about the dedication and time we invest in every project we handle.Keith L.
06/02/2015
Outstanding work from the company and its subcontractors. Work was a full kitchen renovation including electrical, moving/installing appliances, removing and replacing flooring, custom cabinets, and removal of popcorn ceiling. Workers were punctual, polite, picked up after them selves, and did outstanding work. Of note were the carpenter and the stone mason responsible for cutting and installing the granite island and countertops. Truly outstanding work by both of these individuals. All work was done on time, and the company has been outstanding about following up and correcting minor issues discovered over the past year during the warranty period. If I have a complaint, it is that the project manager could have done a better job of managing my expectations in terms of what days there would be workers on site, and what days there weren't. I often didn't find out until the day of that there was to be no work performed that day.
Description of Work
Full kitchen renovation.
Category
home remodeling
Cost
$31,000
Hire Again?
Yes
Service Provider Response
Thank you for your review! It was a pleasure working with you. Thank you for your comments, we will take them into consideration for future projects.