Founded 1996 • With Angi since July 2012
Angi Certified
Service Provider Response
Thank You for your comment! It is always wonderful to hear when our finished projects have made our customers happy. It was a pleasure to work in your home. Kindly, Fresh RemodelService Provider Response
Thank You for your comments. It is always wonderful to hear when our finished projects have made our customers happy. It was a pleasure to work in your home.Service Provider Response
It was a pleasure for us to work with you. We thank you for your comments and are thrilled to hear that we "far exceeded" your expectations. That is what we strive for!Service Provider Response
We are so happy to hear that you were pleased with the outcome of your bathroom remodel! Thank you for taking the time to leave your thoughts. It was a pleasure to work with you and we absolutely look forward to taking care of future projects for you.Service Provider Response
Thank you for your amazing review of our company services. We take pride in ensuring our clients receive the best possible service available. It is our ultimate goal to see you satisfied with your project upon completion and we are elated to see that we have been able to meet your standards. We are grateful for your recommendations and look forward to providing your referrals with equally respectable services.Service Provider Response
We want to thank you for your comments and feedback. We do take our customer concerns seriously and attempt to provide the best possible solutions for what our clients are looking for. We sincerely apologize for the miscommunication that appears to have occurred. We do carry prefab cabs and a $30,000 budget would certainly be something that we can coordinate with you. as our average kitchen remodel runs from that budget down. We would love an opportunity for you to sit with our General Manager at our Plantation location to get some of your concerns addressed with what we hope to be better results. Concerning the $100 fee, that is a service that is provided by us with great detail and effort in order to establish what can be done for you to reach the vision you have for your project. These details are extensive and require significant time from our staff. We enjoy seeing our clients happy with their completed projects and work our very best to see that they are. We hope to hear from you soon, or otherwise we thank you for your honesty and will do our best to improve our communication in the future.Service Provider Response
Thank you for your feedback! We are always excited to hear that our clients are happy with their completed projects. It was such a pleasure to work with you on your bathroom project, and now, your kitchen and flooring projects! We hope that our current projects are as successful as your first and that we leave you with the same joy you had upon the completion of your bathroom.Service Provider Response
Thank you for your comments! We are so very happy that you were pleased with the final results of your project. Unfortunately there are delays that pop up from time to time but we can assure our clients that any delay that presents itself is for the purpose of ensuring the job is done correctly and not rushed in the event that we encounter a problem, change, or unexpected situation. It is our sincere apology for any and all delays as it is our goal to stick as close to the estimated time of completion provided, but again, we pride ourselves on doing a completed and thorough job. At times, in order to accomplish this, delays may occur. We appreciate your feedback and the opportunity to grow in this area from our experiences for our future clients.Service Provider Response
Thank you for your review! It was a pleasure working with you and The Fresh FKB team is pleased to here that you are satisfied with the outcome.Service Provider Response
Thank you very much for you review, [Member Name Removed]. We truly appreciate your honest feedback. It was a pleasure working with you!Service Provider Response
Thank you for your review. It was a pleasure working with you and The Fresh FKB team is pleased to here that you are satisfied with the outcome. We look forward to seeing you soon.Service Provider Response
Thank you for your review! We are very happy to see how beautiful your project turned out and most importantly, we are delighted with a happy customer. We look forward to working with you in the future.Service Provider Response
Thank you for you for taking from your time to review us! It has been a pleasure working with you. We are glad you love your kitchen as much as we loved working with you. We hope to see you soon.Service Provider Response
Thank you for your review! We are very happy that you enjoyed your experience with us, and most importantly that you love your finished projects.Service Provider Response
Thank you for your review. It was a pleasure working with you and we hope to see you soon.Service Provider Response
Thank you for your review! It was a pleasure working with you and we are glad you are enjoying the final result.Service Provider Response
Thank you for your review. It was a pleasure working with you.Service Provider Response
Fresh FKB is a company that characterizes for always providing outstanding customer service and walking the extra mile for its customers. It's true that we may not be the cheapest company out there but we know that what we offer what no other company offers it and we have years of experience to prove it. For us, there is no such thing as a "small job".Service Provider Response
Thank you for your review, it's very much appreciated! It was a pleasure working with you and we are glad you are in love with the results!Service Provider Response
Fresh FKB is a company that characterizes for always providing outstanding customer service and walking the extra mile for its customers. As every other company we have procedures to follow since the customer makes the first contact and unfortunately we have no record of the gentleman ever contacting our store. Fresh FKB offers several options and design packages to the customers in order for them to get a quote for their project. OPTION 1: Complimentary Rough Estimate: We can provide a rough estimate of a project based on customer’s measurements from website Quote Request, diagrams and/or comparison with quote/plans received from qualified contractor. OPTION 2: Basic Design Package: $ 99 per area Based on Existing Layout • In-Home Consultation & Measurements - Up to 1 Hr • Electrical and Plumbing Survey • Needs and Layout Optimization Analysis • Design Style Evaluation • Product Selection and Color Palette • Written Proposal • Up to 1 hr Appointment to review the Proposal and product selection at our showroom. • DOES NOT include Drawings (Fee is held as credit and applied towards project at time of contract. Otherwise, it is non-refundable. Flooring, Rock Wall, Blinds, Counter Top Proposals are $49.) OPTION 3: Standard Design Package: $ 200 upgrade per area 5 Design Hours to include: • Basic Design Package PLUS: • Initial layout and concepts meeting (Up to 1 Hr) • Existing conditions drawings • 3-D View Drawings Required for Custom Kitchen Cabinetry Design & Bathroom/Kitchen with layout changes. ($ 200 fee is used for design services and non-refundable) OPTION 4: Deluxe Design Package: $ 500 upgrade per area 8 Design Hours to include: • Basic & Standard Design Packages PLUS: • Detailed Floor Plans, elevations and product placement specs • Electrical and Plumbing plans • In-Home visit to show new layout and product selection finalization • Paint color consultation • Visit distributor site for natural materials selection (if applicable) • Product research and sample requests (if applicable) • Second options design drawings (if applicable) ($500 fee is used for design services and it is non-refundable) We are sorry if the gentleman felt it was all about the money. It's actually about the dedication and time we invest in every project we handle.Service Provider Response
Thank you for your review! It was a pleasure working with you. Thank you for your comments, we will take them into consideration for future projects.