EXOTIC WATERFALLS AND ROCKSCAPES/EXOTIC POOLS INC

Well to continue with the nightmare. We hired another pool company to fix the leak, and he did not detect a leak. He detected a number of leaks in different places. He had to empty the pool again, drill holes in the spa to get to one of the leaks, then make holes in the pool itself to get to another leak and in the meantime he found that Exotic Pools never attached the spa to the pool. There was no metal structure connecting the pool and the spa therefore, according to the technician the spa could separate any time from the pool and end up in the grass. Now we know why Mitchell never called for a structural inspection. They never had a structure built. Not only did the new company find that but now he found that the deck addition was never attached properly to the existing deck so that could separate anytime also. So now after one & a half years, my pool is again without water, with holes all over. The Diamond bright has to be redone again after all these repairs. They also found that Exotic Pools built the extension over the entrance to my home s septic tank! And that they broke all the sprinkler lines and buried them under the deck also. How can this company be in business for so many years and get away with this type of work? The city inspector knew about this company s work. So answer me this, why is Shelby from Exotic Pools allowed to keep ripping people off like this? Of course they never came back and I cannot afford a lawyer to go after them, so now I m out of $30,000 plus this new repairs. Oh, I should say the redoing of Exotic Pools is going to cost me over $100,000 and I am not done, they still working out there and I am afraid to even ask every day what else they found that Exotic Pools did wrong.