EVANS BROTHERS PAINTING & ROOF RESTORATION

The job went fine I was very satisfied. The painting crew was on time. Did a comprehensive prep job before the actual painting began. When the work was completed I was completely satisfied.

After Evans Brothers did this job and only applied two coats (which took them 3.5 hours) and we paid them $2,600, Evans Brothers gave us an invoice with "2 Year Warranty" handwritten on it with an expiration date of exactly two years out. They pulled a fast one by not informing us of their limited warranty until after they had our money! Their invoice said that they appled R-200 sealer and NOT the R 400, as noted in the brochure they gave us to secure our job. As we neared Evans Brothers' 2 year expiration date, we called the manufacturer whose name, address, and phone number are listed on the brochure that Evans Brothers handed us. I told the woman who answered the phone at the product's manufacturere of the discrepancies between the sales pitch we got from Evans Brothers about the long-lasting durability of this product and the brochure we received versus the greatly reduced expiration date as well as the R200 noted on our invoice. The manufacturer advised me that many roofers "thin out the product with water and other substances so it has a shorter life". I read the woman what Evans Brothers wrote on our receipt. She said that they should have applied FOUR coats of R400 and used paper. The manufacturer said they have no control over this.We can only assume that this is what Evans Brothers did in order to get repeat business from us two years later. We took a look at our roof at the two year "expiration date" and, sure enough, it needed another coat. Very calculated on Evans Brothers part! I called Jim Evans and he amazingly disputed everything the manufacturer told me as far as how long the product should last, their recommendation to apply four coats, and to use paper. He was very indignant and wanted another $1,000 to come and reapply the product. We ended up doing our own research and bought a very similar elastrometric product from Home Depot for $68 and applied in ourselves. Therefore, our evaluation of Evans Brothers is that they lack honesty. They used a "bait and switch" tactic to land our business, used a lesser quality product, did not follow the manufacturer's recommendations, and we strongly suspect that they thinned out the product so that it would only last two years. BUYER BEWARE WITH EVANS BROTHERS!

unknown

EXCELLENT ~ Very professional, accomidating on times & a great job. Cleaned up, you'd never know they were here.