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ELECTRONICS SERVICE CTR
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
ELECTRONICS SERVICE CTR HAS BEEN IN PLANTATION SINCE 1991. WE ARE BBB RATED A+. OUR GOAL IS TO PROVIDE THE BEST SERVICE POSSIBLE AT A REASONABLE PRICE. WE EMPLOY FACTORY TRAINED TECHNICIANS AND PERSONAL. THERE ARE 8 EMPLOYEES.
Business highlights
34 years of experience
Services we offer
AND EXTREME NORTHERN MIAMI., AUDIO, CONSUMER ELECTRONICS-TV, DISHWASHER, DRYER, ETC. WE SERVICE ALL OF BROWARD AND PALM BCH COUNTIES, FRIDGE, MICROWAVES, OVEN, STOVE, VIDEO EQUIPMENT APPLIANCE REPAIR-WASHER
Accepted Payment Methods
- CreditCard
Reviews
3.02 Reviews
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Showing 1-2 of 2 reviews
Howard H.
Oct 2022
Our LG refrigerator stopped cooling and we called this business for a repair call. The repair technician came and determine we need to replace the broken part, and quoted the cost at almost $800.00. I knew the repair bill is not going to be cheap, but the new refrigerator is going g to cost more than $2K so we thought it was worth repairing it. So we agreed on the quote. The guy did the work and left for the first time, but it was not cooling at all and the ice in the freezer begin to melt. We call this business Ed's and they said to wait as it will take up to 24 hours for the refrigerator to start working. A few days passed and it was still not working. We paid a lot of money for the repair and we expect their business to stand for the quality of their service. The guy answered the phone and said they will send someone back and take a look. The guy came and it was the guy who was here for the first repair call. He worked o it and left. Guess what? It was still not working! We were very upset because 1. We paid a lot of money for the repair and we expect they fix the problem. 2. While the refrigerator was out of service for over a week, we had to go and buy bags of iced and keep the food in the cooler. Not to mention we had to throw all the food out. Guess what the business owner said to us when we called? He said well, not all the service will go as planned and sometimes some repairs will go bad and we have to be one of those times. Can you imagine how we felt when he said that? If a business does not stand behind its work, how can we as consumers have any reassurance we get the value for the money we paid for the services? What made it worst was when my wife asked the technician to call the business owner so she can tell him what was not working, the technician put the phone on speaker and my wife heard him used very "unprofessional" words to describe my wife while talking to someone else on the background. It was totally acceptable!!! This is what happened to us with our experience dealing with this business. You can check other reviews and see what other people said about their similar experiences with this business. All I can say is to share my experience with the public and you can make your own decisions on hiring this business for their services.
Response from ELECTRONICS SERVICE CTR
"Mr. [Member Name Removed], my name is Dave and I am the owner. I spoke several times with you and wife. The name of my business is not ED's! I unerstand your frustration with the repair to the fridge. As explained, there were issues with defective parts. When you called, I immediatly cancelled other appointments and sent the tech back that same day. You said you waited a few days to call when the tech told you it would take 24 hours to complete the cool down process. That is incorrect. Your wife called that same afternoon, and I told her he will be back in the morning. Yes, I did tell you this happens sometimes, but it will be corrected. The tech stayed on site after the second recall repair and made sure everything was working correctly . Stating we don't stand behind our work is not true! Several times you demanded a full refind, and again, I said the problem will be corrected. I have refunded money several times to our customers if we cannot correct the repairs they were charged for. Even so, we appreciate your business and I am sorry you had a bad experience. It's not a good situation on both sides. Sorry again, Dave"
Della C.
Oct 2017
The visit and service went very well.
Response from ELECTRONICS SERVICE CTR
"Thank you for your compliment. I am glad we were able to resolve your issue quickly. Thanks again, Dave"
Licensing
State Contractor License Requirements
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FAQ
ELECTRONICS SERVICE CTR is currently rated 3.0 overall out of 5.
ELECTRONICS SERVICE CTR accepts the following forms of payment: CreditCard
No, ELECTRONICS SERVICE CTR does not offer free project estimates.
No, ELECTRONICS SERVICE CTR does not offer eco-friendly accreditations.
No, ELECTRONICS SERVICE CTR does not offer a senior discount.
No, ELECTRONICS SERVICE CTR does not offer emergency services.
No, ELECTRONICS SERVICE CTR does not offer warranties.