Cooling FX Inc
About us
We are fully licensed & insured Air Conditioning & Heating Company. With over 15 years of experience, servicing, installing, maintaining, and repairing HVAC systems in South Florida. We are continuously working hard to provide our customers with the best possible service at the most reasonable prices while providing high quality work to help meet all HVAC needs.
Business highlights
Services we offer
We provide all services relating to Air Conditioning & Heat residential and smaller commercial projects. We repair, install all brands. We also offer maintenance plans - sell custom filters. Ducts & dryer vent cleanings., maintain, service
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
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24th, the A/C unit was not working. I called Cooling FX and asked if they could come and inspect the unit that day instead of waiting for my appt. for that Friday,as we didn't have any air. They fit us into their schedule and came out in about 3 hours. The unit needed some expensive parts, so we opted for a new unit, which was put in the very next day. The responsiveness of Cooling FX was
great. They managed to take a bad situation, and make it pleasant for us for the short time we were there. We will definitely be using their services again.
"We are extremely sorry about your experience and wanted to apologize if the technician misdiagnosed the problem. We take great pride in providing services to our customers. The technician truly felt it was a compressor issue due to the loud cranky noise and high pressure found. He was so confident this was the issue, that he suggested on Friday night to wait till Tuesday to see if the compressor was still under warranty with the factory, which the job would have been done at no charge to you. The factory would not accept a good item as a warranty exchange. There was not no pressure to close the sale or schedule anything till we knew warranty status. He called you on Tuesday morning and informed you the compressor was out of warranty, and went over the pricing options of replacing the compressor and/or system. There was no pressure of pushing the sale or work needed to be done. As for the $65 charge, this was due to "after hours service call," which we explained to you over the phone before confirming the appointment - the service call was done Friday evening. If it is at all possible, we would like to know what part was replaced so that we may review with our service manager & technicians. I have shared your review with our technicians, they have mentioned to me that if a "kickstart & burnt wires" were replaced this would only be a temporary fix since it is a sign of a damaged compressor - which will ultimately lead to compressor failing sooner than later and possibly burn the refrigerant. Which would increase the cost of changing the compressor or replacing the system, which is why this option was not offered. http://inspectapedia.com/aircond/AC_Compressor_Hard_Start.htm We hope to hear back from you and once again we apologize for your experience."
Licensing
State Contractor License Requirements
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