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About us
Business highlights
Emergency services offered
Amenities
Emergency Services
Yes
Reviews
3.333 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 27% | ||
| 24% | ||
| 18% | ||
| 12% | ||
| 18% |
Filter reviews by service
Showing 1-25 of 33 reviews
Morace C.
Apr 2016
TV Service - Cable
I would not use them in the future if I can help it.
Susan B.
Dec 2015
TV Service - Cable, Internet Service
We used them at someplace else that we lived. We paid $10 a month because, it was part of the condo association. We also paid for internet. They were bad. There were too many billing problems, and the on demand was scrambled. I tried to get it fixed and couldn't. They kept calling saying that I owed them money and I didn't. They don't understand anything. They could care about their customers. I'm going to have to use them when I go back to the condo next summer.
Julia R.
Nov 2015
TV Service - Cable, Internet Service
,
Isabel C.
Oct 2015
TV Service - Cable, Internet Service
I had problem with my internet and it took them 2 days. I had to call them three times and each call was an hour. It was very annoying.
Thomas M.
Sep 2015
Internet Service
.
David B.
Sep 2015
TV Service - Cable
unknown
Dora M.
Sep 2015
TV Service - Cable, Internet Service + 1 more
I'd give them a C because of the pricing. They keep changing prices. They sell you one thing. Their responsiveness has gotten better. I would not use them again.
Karen A.
Aug 2015
TV Service - Cable
unknown
Bill B.
Aug 2015
TV Service - Cable, Internet Service + 1 more
Their rate increases. Their service is better than it used to be.
Obniel E.
Jul 2015
TV Service - Cable
unknown
Cheryl F.
Jul 2015
TV Service - Cable
unknown
PHYLLIS J.
Jul 2015
TV Service - Cable
unknown
OLIVIA K.
Jun 2015
TV Service - Cable
unknown
Marie C.
Jun 2015
TV Service - Cable
unknown
Shelley D.
Apr 2014
TV Service - Cable
The experience is okay. For me, the price is high. They're pretty good and they come out when you need them. They're average but I would shop around and compare the prices with the other cable services.
Teresa M.
Apr 2014
TV Service - Cable, Internet Service + 1 more
They are horrible. I'm living now with my sister but I've had them before too so all these companies are the same I have to say. My personal experience with Comcast has not been very good. Their customer service is terrible. The only reason she stays with them is because their association deal where the cable is included. They are so bad that my sister is going to pay the agency and get out of it. She uses them because she has to since it is an association deal but if she had a choice she wouldn't.
STANLEY F.
Mar 2014
Internet Service
Their speed is just excellent. I chose them because of their speed and their reliability. They are very helpful in solving issues if I have. I think they are expensive.
Vishal K.
Feb 2014
TV Service - Cable
I like their internet service, but I am not happy with the number of channels. I am trying to renegotiate the terms with them.
Kim S.
Dec 2013
TV Service - Cable, Internet Service + 1 more
I have had to call there multiple times to figure out the price of my bill. Each time I call I talk to someone who quotes me a price and a plan with some promotion. Then you get your bill and its higher and not the correct price they quoted you. I have called 5 different times, collected peoples names I have spoke with and each time, and each time they just say "Sorry, that person told you wrong." I have to have them because its the only company my building can get cable from. I would not recommend them to others. I have never heard of a company that will lie to you and not stand behind their comments, every time you call. I am just sick of them lying to me. They won't send me confirmation emails. I am just fed up. Each representative says something different, they should all be on the same page as far as price/plans.
Rebecca M.
Jun 2013
TV Service - Cable
After spending over 2 hours on the phone with Comcast they are still unable to transfer my services from my old apartment to my condo because my condo association has a bulk account. Currently I am on the phone with Customer service who was unable to fix my problem. They have decided the way to help me is to transfer me back to bulk accounts. This is the department that said they could not help me until Customer service helped me.
I'm about to call DISH. Comcast's customer service truly sucks.
I'm about to call DISH. Comcast's customer service truly sucks.
CLARENCE M.
May 2013
Internet Service
They were really good. I had them for probably 25-26 years. The price was reasonable for what I got.
Kerry E.
May 2013
TV Service - Cable, Internet Service + 1 more
Comcast is for my landline phone, TV and Internet. The Internet speed is good. I seem to get on right away. We use wireless so that takes a little time because of the router. But it's automatic. I got all the features ont he landline. I have been happy with the Cable, I don't like the on-demand services that they have. Everything else is okay. I don't like their TV shows and their movie selections, I don't like the way the categorize things, like there is no overlap in the categories. There is nothing special that stands out. It is what it is.
Alice G.
Jun 2012
Internet Service, Landline Phone Service
We switched to them from AT&T about a year ago. The only reason we switched was because AT&T was unable to deliver anything above one and a half megabits of internet here. In our community AT&T has not changed the wiring to give us that speed. Most of the time we weren't even getting the one and a half. We were only getting half of that. Comcast offered a much cheaper service of a much higher rate of speed. My son made a similar move. My only issue with them was a service call to them about six to eight months ago. The issue was somebody had run into their pedestal down the road and disconnected the line. My only negative with them is they don't have the sophisticated system that AT&T has to pin point the problem before you know it. We will continue to use them an recommend them to others.
Jane I.
Jun 2012
TV Service - Cable, Internet Service + 1 more
I am very satisfied with them. I have a really clear picture on my tv. I also think the price is reasonable. I have the triple play package.
Susan G.
Apr 2012
Internet Service
I have been with them since I moved here and I have no complaints with them. Occasionally the service is intermittent and I decided to use them because of price. I will use them again in the future.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
COMCAST is currently rated 3.3 overall out of 5.
No, COMCAST does not offer free project estimates.
No, COMCAST does not offer eco-friendly accreditations.
No, COMCAST does not offer a senior discount.
Yes, COMCAST offers emergency services.
No, COMCAST does not offer warranties.