"I am actually shocked that I received this grade from Mrs [Member Name Removed]. I have pics of this job and in the pictures there is Mr and Mrs [Member Name Removed] with big Cool-Aid smiles. They told me they were happy and loved there kitchen. So much that they gave me a referral to their good friend's kitchen who had just moved from New York. Which I sold her a kitchen as well. After we did her kitchen she had a left over piece of granite that we made a table for her kitchen dinning area. In all honesty I did take time to get it to her. In my defense I didn't charge her a dime until we delivered it. I got caught up in a real big project and had placed her table on the back burner. I guess that's where I dropped the ball on punctuality and professionalism. Mrs [Member Name Removed] if you're reading this I apologize for that."

"In response to Mr. [Member Name Removed]'s review he did a reface on 20 year old cabinetry which were original builder grade white melamine cabinets. The cabinets were falling apart. I advised Mr. [Member Name Removed] to replace the cabinets. He choose not to, said he was on a budget and that they would be selling the apartment and did not want to spend the money. I had quoted him an additional $2500.00 for all new cabinets with demolition and installation to make it easier for him to replace. He decided against it. Refacing is a cover up job and the end result can only be as good as the cabinetry you are working with. I cannot make an old, falling apart cabinet new.The holes that Mr. [Member Name Removed] are referring to are the original holes from the original hinges which were blown out due to the old age of of the cabinets. We had to locate the new hinges in a different spot in order for the doors to attach to the cabinets. I explained this to his son and Mr [Member Name Removed] over the phone. I would have had to disassemble the cabinet and mica the inside of the cabinet in order to remove those holes.No reface job mica's the inside of cabinets, for that you replace with new. This is why I recommended new cabinets. I actually had to fabricate 2 cabinets because they were completely gone. Again a reface is like a face lift on a person, you can only do so much. If I did such a bad job why did he have me hang all there ceiling fans and light fixtures after we did the kitchen, which we had to make holes in the ceiling and run electric to accommodate lights and fans. We also did ceiling repair and popcorn work for them. When I left all cabinet doors were aligned and straight. The son did a walk thru and told me he was happy with the job. They gave me the final payment 2 days after I completed the work. Why didn't they say anything when I collected the final payment. Most clients that I have dealt with would not give you a final payment if the job was in the condition that he said it was. They were difficult clients, that's why when he called me to do his son's bathroom afterwards, I quoted him very high so that he would pass on me and go with someone else. At the end of the day they are Angie list customers and I didn't want to offend him by saying I didn't want to work with them anymore."

"Dear Customer, I have to say that I don't agree with this review because I am a very reliable professional who runs a good business. I was recommended to Angie's list by my satisfied customers. Angie's List heard about my good work and invited me to join. I had just joined Angie's list and was also on a 7 day Spring Break with my family when this notification, immediate review, and notification request and contact info cancellation came in. I am available for an immediate free quote and look forward to answer any questions you may have. Sincerely, Roy Delgado (954) 882-9589"

"I am an experienced, reliable, professional and punctual small business owner who takes pride in my good reputation. Look at my reviews on Angie's List, Home Advisor and Renovation Experts. [Member name removed]'s statement is completely false. She received maple wood cabinets with maple wood doors, pantry roll outs, a granite countertop with full backsplash, stainless steel undermount sink and brush nickel center pull out of faucet, with demolition and installation for the great price of $6000 in an effort to provide a quality kitchen at an affordable price for a senior citizen. That kitchen's value is $10,000 and it was completed on time. I strongly advised her to pull permits ahead of time which she declined to do to save money and time. The city made a visit to her and ordered her to pull permits. Once she had to spend her money and time on permits she became completely delusional in trying to get me to absorb those additional costs and efforts. I am an experienced, reliable, professional and punctual small business owner who takes pride in doing good work. Look at my reviews on Angie's List, Home advisor and Renovation experts."

"Hello, I really appreciate your feedback and am glad you are happy with our service. Thank You Have a great day, Roy Delgado A-Rose Installation"

"Hello, Thank You for your feedback I really appreciate it. Have a great day, Roy Delgado A-Rose Installation"

"Hello, Thank You so much it was a great experience working on your project as well. I am glad you are satisfied with our service and results. Best Regards, Roy Delgado A-Rose Installation"

"Hello, I really appreciate your feedback and am glad you are happy with our service. Best Regards, Roy Delgado A-Rose Installation"