TOTAL WINDOW & SCREEN REPAIR

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It went absolutely excellently! I certainly would use this company again and would recommend it to anyone.
No one was by the phone when I originally called, but they returned my call within ten minutes and came over within two hours to assess what needed to be done, and gave me a reasonable quote at the end of the visit. Upon receipt of necessary parts, they called and came out the next day. Their service was thorough, prompt, and they took pains to clean up as they went along. They were pleasant, responsive, very knowledgeable, and worked quickly. They obviously knew exactly what the problems were from past experience and easily had the necessary expertise to do the job quickly, professionally and thoroughly. They did not press me to undertake unnecessary work; we looked at every window in the house, and those which did not need work were identified and did not become the subject of further conversation.
I was extremely impressed.

We had a window in the garage that would not open. I called Total Windows to schedule someone to take a look and give me an estimate to repair it. Bryan from Total Windows came out that afternoon, gave me an estimate and said that he thought that he had the parts necessary to repair it on his truck. Within minutes the window was repaired.
He also looked at my sliding glass doors which were squeaking. He told me that there was nothing wrong with them and that the rubber needed to be oiled. After he finished with the garage window he came in and oiled the sliding glass door! He could have charged me for repairing the door but instead did a quick fix at no charge. I appreciated the honesty and the prompt service.

The above narrative says it all. This is the type repair company that is needed so badly in the home repair world. We would defintely use this comapny again and again.