COMCAST CABLE

TV Service - Cable, Internet Service

Reviews

3.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
33%
2
0%
1
17%


Rating CategoryRating out of 5
quality
3.7
value
3.1
professionalism
4.2
responsiveness
3.9
punctuality
3.8
Showing 1-6 of 6 reviews

Johan M.
07/2015
3.0
cable tv service
  + -1 more
However, strangely the quality of connection went downhill. Called several times and comcast sent several techs out as well as a service truck and service is still not consistent. Will be Looking for alternative service provider
Description of Work: Got upgraded to a promotional offer from 30 to 50Mbps.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$40

christina C.
12/2014
1.0
internet service, cable tv service
  + 0 more
It didn't go. I do not want a tech out here....my internet works fine during the day....no problem. I have heard of cable companies "powering down"in non-peak times. Comcast claims they don't do that. So back to Square One...if I had a choice of ISP's I would pick another company to be sure...but unfortunately Comcast has a monopoly here and it's them or nothing. And they are trying to increase their holdings every day. Not good.
Description of Work: Gave me the run-around. I use my computer late at night and the internet service from Comcast is bad. Most of the time past midnight I cannot get connected at all. The error message is that my connection is" limited"...which means you can do nothing on the internet. I have complained about this for quite a while but Comcast says its not their problem. They also say maybe someone in the area is downloading a big file...night after night...they have offered to send out a tech...but I will have to pay if a problem can be found with our personally owned modem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0


LEONA B.
06/2014
4.0
internet service
  + -1 more
Our house suffered a lightning strike that destroyed the internet/cable modem and the auxiliary cable boxes. The technician came on time with replacement items and installed them and checked to ensure operation.
Description of Work: Replaced internet modem and wi-fi router and cable boxes.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

WILLIAM S.
06/2014
3.0
cable tv service
  + -1 more
SENT ME 3 MODEMS........WHICH I DIDN'T NEED
Description of Work: SWITCH ME TO THEIR PHONE SERVICE.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$210

BETTY B.
01/2014
5.0
cable tv service, internet service
  + 0 more
They are really good. They are too expensive. I am with them because that is what is available. I will continue to use them.
Description of Work: Comcast Cable is providing my internet and TV services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ANN T.
11/2010
5.0
cable tv service
  + -1 more
Only company i use for cable/internet service.
Description of Work: cable/internet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    1600 S 4th St, Fernandina Beach, FL 32034


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service

    FAQ

    COMCAST CABLE is currently rated 3.9 overall out of 5.
    No, COMCAST CABLE does not offer free project estimates.
    No, COMCAST CABLE does not offer eco-friendly accreditations.
    No, COMCAST CABLE does not offer a senior discount.
    No, COMCAST CABLE does not offer emergency services.
    No, COMCAST CABLE does not offer warranties.

    Contact information

    1600 S 4th St, Fernandina Beach, FL 32034