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PRR Computers, LLC

Computer Repair, Troubleshooting or Upgrades - For Business, Computer Network or Wiring Install or Repair, Computer Network or Wiring - Install or Repair - For Business,

About us

We manage networks and fix computers for Estero, Fort Myers, Bonita Springs, and Naples Florida. We specialize in budget-conscious solutions for today's small business and home users. Microsoft Certified Professional with over 25 years experience. No trip charges, ever. Free estimates.

Business highlights

Emergency services offered
16 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-3 of 3 reviews
Denise D.
May 2018
5.0
Yes, I recommend this pro
Excellent, work was done almost 2 years ago and haven’t had any problems since. Would never hesitate to use them again for All our computer needs! Highly recommend!

David R.
Apr 2015
5.0
Yes, I recommend this pro
$10,000
They did job as promised on time. Will definitely return if ever in need of computer repair.

Richard P.
Feb 2015
5.0
Yes, I recommend this pro
$5,000
I took the computer in at 1:30 pm. PRR firstly provided me with a free diagnostics and estimate. The work was completed by 5:30 pm and the cost was as per estimate. Really excellent and professional service. Best Buy were going to charge me $70 for the diagnosis plus whatever the repair cost would be. Also, it would have taken 2 to 3 weeks!!

Tom Q.
Mar 2014
5.0
Yes, I recommend this pro
$12,600
Quickly determined the problem with my Lenova ThinkPad, ordered the part, and installed it, all within a week. Offered to have me pick up after hours.

Philip R.
Nov 2013
5.0
Yes, I recommend this pro
$9,000
Solved problem with my email on my computer

Jason B.
Aug 2013
5.0
Yes, I recommend this pro
$10,900
we took our desktop computer to them to remove a virus. They took it in on a Saturday, which was very helpful, and they had it done on Monday. we took it it home and everything was back to normal on the computer. They did it for the price quoted and called us promptly when it was done. we would certainly use them again if we have any other issues.

Michael B.
Nov 2012
5.0
Yes, I recommend this pro
$10,000
Brought in the laptop, was called in a few hours regarding the damage and price to fix, was offered an FGCU discount. Was ready the next day.

David W.
Aug 2012
3.0
$15,000
Overall it turned out not to be so good. The computer never did get fixed right. They did do their best efforts but the problem was not solved. I had to take it back two or three times and it was never properly fixed.
Response from

"We weren't pleased with the outcome of this job either. As I recollect, the laptop was brought in to replace the keyboard after a liquid spill had left the keys only half functional. We replaced the keyboard (parts and labor total = $100), and tested all the keys. All keys were now working and continue to be working to this day as far as we know. Everything seemed operational. Shortly after it was picked up, the laptop was brought back in for new symptoms including occasional "blue screen" errors. After spending several hours testing and diagnosing the laptop, we were unable to reproduce any of those symptoms in our shop, not even one time. We ran the laptop through several tuneup procedures and put the machine under some stress to try to get the described errors to occur so we could trace them to their source, but to no avail. The errors would not occur for us. Few things are more frustrating than a rare problem that won't repeat itself so you can determine its cause. We returned the laptop, but we were dissatisfied with this outcome as well. In keeping with our policy of results-based billing, we did not charge a single dollar for the many hours of diagnosis and tests, even though that hunting consumed considerably more time than the keyboard replacement. We hope, in time, this customer will give us another chance, as an outcome like he had is truly exceptional and not the norm. In fact, we invite him to bring the laptop by one more time to see if we can have better luck reproducing the problems he experiences. If we get that chance to make this right, not only will we not charge anything for that diagnosis, but we will gladly refund 100% of what was paid for the initial keyboard replacement."


Connie M.
Jun 2011
5.0
Yes, I recommend this pro
The experience went very well. I got a quick response to my call and same day service.
Very professional and competent.
I had to call again about a week later for additional service and again received prompt, professional service.

Jim C.
Apr 2011
5.0
Yes, I recommend this pro
$10,000
excellent job, great communication skills on what needed to be done and why. Got right to the task and completed in most reasonable time

Audrey L.
Feb 2011
5.0
Yes, I recommend this pro
$24,000
Outstanding job! I am extremely happy with PRR Computers! Phil was very professional, reliable, prompt - I can't say enough good things! He knew right away what I wanted - made excellent suggestions and followed through with every item. Quoted and charged a VERY reasonable price. I highly recommend Phil and would use PRR Computers again in a heartbeat. You won't be disappointed!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PRR Computers, LLC is currently rated 5.0 overall out of 5.
PRR Computers, LLC accepts the following forms of payment: CreditCard
Yes, PRR Computers, LLC offers free project estimates.
No, PRR Computers, LLC does not offer eco-friendly accreditations.
No, PRR Computers, LLC does not offer a senior discount.
Yes, PRR Computers, LLC offers emergency services.
No, PRR Computers, LLC does not offer warranties.

Contact Information

20461 S Tamiami Trl, Unit #21, Estero, FL 33928

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