W.R. Carlson Roofing Specialists Inc

roof replacement

Carl came out within a few days of asking for estimate which he provided by email. Everything was written down and choices such as did we want a wind mitigation. Because the office is close by we chose the samples of the roof shingles. Carlson roofing was recommended by a friend who recently hired them to do their roof as well as a local roofing inspector I had to hire last year because our homeowners wouldn't renew our insurance because our roof was 19 years old and they only wanted to insure roofs 15 years or less. His workers promptly showed up at 7 am until 4 and worked continually. At end of each day they picked up any trash and the nails. Of course, you are going to find some nails which we did by going around the house and putting in a can. When it was time to finish for the day, a workman would always inform us they were finished.

They responded very well to roof leaking in the house thanks to Patty at the desk. Work was done well but a bit of a mess left with cigarette butts nails, and water bottles. I can live with that. The foreman insisted on payment before the job was even done.and them they put the wrong color drip edge (white not brown) it stuck out like a sore thumb. Went round and round with owner. He said he would paint it. I knew that wouldn't work. Sent out a professional painter and he said that wouldn't work. Finally after 3 months and having to threaten to sue he offered $400 back on a $15000.00 ruined roof or he could fix it. Really??? FIX IT!!! Offered nothing back for all the inconvenience. The guy was a jerk. Found out later I way over paid as well. Patty and the workers were good but stay away from the owner and the foreman.

I had a positive experience getting my roof replaced in the Fall of 2017 by W. R. Carlson Roofing. The work was done right, on time, the price was competitive, and the support from the office staff was good.

Excellent job and people!!! There were so many hoops to jump through including dealing with the county records for a new sale and then the endless rains. Everyone was so helpful and professional. They did everything possible to make the transition as easy as possible. Thank you everyone there. You are the best.

unknown

My roof developed a leak and I immediately called Carlson's about a repair.  Mr. Carlson came out right away in the rain and temporarily patched the roof for no charge. He gave me an estimate for a new roof at that time.  After getting a couple more estimates I chose Carlson's to do the work. The work was done promptly, clean up done every day and completed quickly.  Mr. Carlson was always polite, professional, available for any questions I had. I would highly recommend W.R. Carlson Roofing Specialist, Inc.

unknown

Immediately returned initial call with a timely all inclusive quote....no if you need this, it will be this much more. I liked this because there wouldn't be any surprises or suspicion on my end. The staff was incredibly knowledgable, friendly and kept me informed each step of the way. The work was done immediately, quickly, clean up was superior and there was not any damage to landscaping. There wasn't a deposit required and full payment wasn't due until the job was completed and passed inspection. I would use this company again without any hesitation, and would recommend them to everyone. Perfect and worry free experience.

unknown

I can't remember ever working with a company that wants to please the customer more than W.R. Carlson Roofing. From showing up on time for my estimate to completion of my roof in less time than I thought possible. Mr. Carlson was on site every day in case I had any questions, as was his associate Carl. Patty in the office made sure all permits were applied for and that I had chosen the shingles that I wanted.
They started my job promptly early on a Monday and had the entire job done on Thursday with one day of rain thrown in! There was the threat of rain on Monday so they had a crew of 12 on my roof to complete the tear off and get it "dried in" before they left the first day.
I loved the fact that there were no extra charges. My contract was "all-inclusive" so there were no price surprises at the end of the job--no matter how many additional supplies were needed.
They were not the lowest estimate I received (hence the "B" rating in price) but I felt they were the most competent, plus they had the best warranty on exactly the same product.

See above.

Lowest quote we received amongst other bidders. Was able to start the job ahead of schedule. Finished the job in a timely manner. I was very satisfied and would definitely recommend and use their services again.

Professional, friendly dealings from initial estimate through completion of project. Job completed by courteous, efficient, knowledgeable Company employees not "day laborers".

The company was very punctual and reliable. They did an excellent job installing the roof and making sure that no debris was left behind.

A very good job. Had a little trouble keeping it dry mid job (Florida, mid-summer,torrential rains,go figure...) but nothing the crew couldn't handle after the deluge. Large crews got the job done quickly, and seasoned veterans on the crews ensured all was done properly. I was on site the entire job and saw a hard-working, professional operation. Owner Will Carlson came to the site virtually every day and is as good as his word. Everything he said he'd do on that contract, he did. And the bottom line was what he put on that contract. Not a penny more. I trust him.

Excellent service provided. On time, photos sent over internet showing progress and extent of labor and repairs. Done on time and within estimate. Our grass cutter said the yard was so clean with all debris removed that he did not even notice the roof was redone! I would recommend them to all my friends and neighbors.

He did a great job!

It was fine. I was a little nervous when it rained before the new shingles had been put up, but was told the tar paper protected the roof. The receptionist is friendly and the owner answered any questions I had.

They were very professional and did good work. I needed papers to show my hurricane insurance provider and they did a good job on supplying these appropriately. I would recommend them to others.