"I understand that misunderstandings can arise, but I would like to clarify that it's easy to fall into victimhood when the expected results are not achieved. Throughout our conversation, I noticed we were unjustly accused and called thieves, which was very offensive. It was never our intention to make you feel that way, and as the owner of the company, I can assure you that my principles, reputation, and values are not for sale for any amount, not even $800. I presented our terms clearly, but if you didn’t agree with them, I made it clear that there was no problem—you were free to find another company that better suited your needs. Everyone has the right to choose what is best for them. However, it was surprising that instead of understanding our position, such a strong and unjust accusation was made. What I always aim for is to act with honesty, as I believe it is the foundation for any solid professional relationship. I'm not sure if expressing my stance directly may have offended you, but at no point was it my intention to disrespect you. However, I do hope you can also understand that the offense directed at our work and values was not justified."

"We started the job as requested by client. We are a professional team and everything was been done as great as always. After being there for 4 hours, client started to be very disrespectful, she started yelling at us to leave and she decided to brake up the contract. Client was offered different options for us to finish the job and she decided not do to it as she was saying she don't like the employee because races, client offered alcohol to the employees as she was consuming it. Client was very disrespectful yelling bad words. As she requested she paid for the job that was done at that time and she decided to brake up the contract, we gave her our total price and she paid. Paint was left in her house and we leave as requested by client. Please be aware this client is very problematic and aggressive with no reason."