Review addendum 10/13/2015:
We have contacted Alternascape SEVERAL times regarding an installation problem that has yet to be corrected (6 months after "completion"). There are a couple of areas of the 700 Sq.Ft. of artificial turf installed, which, with our limited knowledge, appear to be a problem with defective materials. There are areas where the artificial turf will not stand up as it is supposed to and the company was notified of this right after completion on the installation of the artificial turf. We have talked with everyone from Customer Care to one of the owners of Alternascape. They have told us that the problem is a result of the area being a high traffic area. Two adults and two 15 pound dogs live here, that's the "traffic". If the "EasyTurf" product can not stand up this minimal amount of traffic, I would suggest that you think twice before investing the high cost of having Alternascape install artificialturf in your yard. According to Altenascape, there is a 15-year installation warranty and a 15-year product warranty. Our investment was just under $10,000.00 for the 700 square feet installed. Not an inexpensive project. As of the last email correspondence (Approx. a month ago), Alternascape has dismissed our problem with no further follow-up. Can we live with it? Absolutely! Should we have to live with inferior product for the amount we paid? No! Yes, our yard was transformed, but not to the level promised.
As of this writing (10/13/2015) I reserve the right to amend our review should Alternascape live up to their end of the contract and pursue a satisfactory correcttion.
The review (below) of the lawn job done at our home was written immediately after completion. With hindsight, I see that I should have waited to write a review after the "dust settled" and we were able to see the product in use. The above is an addendum to our original review of the job "completed" in April 2015.
This review was written in April 2015 right after installation:
Our yard is situated such that in the eleven years we have been living here, growing grass in the back of our home has been close to impossible. We have two dogs and wanted to be able to let them have a space as well as provide us with a great
space. Based on that, we decided to have artificial turf installed in the 700 square foot area behind the house and
partially down each side.
After some research, we decided to have this project done by AlternaScapes. There are many artificial turf products on
the market but only one of true quality. AlternaScapes is the only company using this product. As a matter
of fact, it is so good, it is the only product they install. Measured, discussed, priced and scheduled and
we were ready to begin.
In that the product speaks for itself, the primary purpose of this review is to highlight the installation process and final product. The onsite crew, which consisted of Bo Birmingham, Andrew Harper and Jose` Diaz is what makes this company. Marketing AlternaScapes artificial turf can be done by anyone. As I said, it sells itself. The installation, which by the
way took three days, is the true measure of this company. Once the project was started, I knew we made
the right choice. Our onsite crew was dedicated to providing excellence in product installation and superb customer
service and hit the mark with five stars. Their knowledge, experience and hard work (I mean HARD work) gave us a
yard we never thought we could have.
We are thoroughly pleased with the transformation to our yard. I would highly recommend AlternaScapes to anyone deciding to have artificial turf installed. I would also briefly mention that this company's management should also be acknowledged
for being able to recognize outstanding individuals during their hiring process for their onsite teams. It is these
highly dedicated individuals that are the face, reputation and future of AlternaScapes. I would also suggest that you check out their website at www.justlikegrass.com.