AWS Roofing Svcs
About us
We are a local contractor in business over 25 years. We pride ourselves on our long standing reputation for honesty & quality. References are available upon request. We service both residential & commercial customers throughout the Greater Volusia County area.
Business highlights
38 years of experience
Services we offer
Tile roof, commercial roofing, flat roofs, metal roof, residential roofing, shingle roof
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.755 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 5% | ||
| 2% | ||
| 2% | ||
| 4% |
Showing 1-25 of 55 reviews
James M.
Mar 2020
Job was completed in a timely fashion. Daily cleanup was excellent. Additional problems identified in the old roof tear off were addressed quickly . Quality appears to be excellent.
Response from AWS Roofing Svcs
"Thank you, [Member Name Removed], we take pride in that the majority of our business comes from referrals and greatly appreciate you taking the time to leave us a review! Thanks again and please follow us on Facebook for maintenance tips and special offers. FB@AWSroofingservices"
Diane V.
Mar 2020
Everyone was very professional. The roofers were very dedicated, polite & hard working. They even stayed on site during lunch and got right back to work when it was over. I have a large roof and it only took 2 days. I would highly recommend them. The roof looks amazing!!!
Response from AWS Roofing Svcs
"Thank you, [Member Name Removed], for taking the time to write a review. We are excited to hear that you are happy with our services. We strive for quality work and excellent customer service. Thanks again for sharing and please follow us on Facebook for maintenance tips and special offers. FB@AWSroofingservices"
Valerie J.
Sep 2019
Excellent job! Our roof looks beautiful. Skylights were replaced as well. Roofers were prompt and professional. Cost was well within range of competitors. Highly recommended.
Response from AWS Roofing Svcs
"Thanks for taking the time to write a review. It's great to hear that you are happy with our services. We strive for quality work and excellent customer service. Thank you for choosing AWS Roofing Services. Sincerely, George Smith"
Rick C.
Jan 2019
The crew worked very hard from early morning until dark. They finished the house and garage in 2 1/2 days. The metal work was completed by a different crew that works on their metal roofs. They took the old galvanized metal material off, and replaced it with aluminum. They added proper flashing, which the galvanized roof did not even have, along with some additional wood support. The house, garage, and porches look so much better that the old roof. We could not be happier with the entire experience. We highly recommend AWS for your roofing needs.
Response from AWS Roofing Svcs
"Hello [Member Name Removed], Thank you for the review! AWS Roofing Team Facebook.com/AwsRoofingServices"
Joseph G.
Oct 2018
One area patched correctly. Had to return after next rainstorm because leaking area was missed. Biggest problem was they used gray colored shingles on a brown roof. I did not find out about this for more than a year until I had a roof inspection by another roofer who pointed this out. I even had extra shingles of the correct colors in my garage at the time but the person who estimated the job said the ones he had would eventually match the existing shingles over time.
Carol W.
Jun 2018
No problems so far.
Response from AWS Roofing Svcs
"[Member Name Removed], Thank you for choosing AWS for your roofing needs and following up with a review. We appreciate it. Sincerely, George Smith"
Jim R.
Jun 2018
I selected AWS based on their Angie’s List ratings, feedback I received from the Nextdoor neighborhood website, their rating with the BBB, and their price was competitive (not the cheapest but in the middle). I am very pleased with the quality of their work. My new roof looks fantastic (and it doesn’t leak), they were fast, professional, and they did a great job on the cleaning up after themselves. Based on my experience I would highly recommend them for any roof work you may need.95
Response from AWS Roofing Svcs
"Mr. [Member Name Removed], Thanks for choosing AWS Roofing Services, Inc. for your roofing needs. It's great to hear that you are satisfied with the work we did. I would also like to thank you for taking the time to write a review. We really appreciate it. Sincerely, George Smith"
Richard A.
Mar 2018
Everything went fine, Arrived at time promised, completed the job in time and at a reasonable price.
Patricia S.
Feb 2018
It went fine. They communicated well. They did a very good job. They finished the job in a timely manner. I will definitely use them again! They cleaned after themselves as well.
Natalie E.
Dec 2017
It was a long wait due to the hurricanes, but WELL worth the wait. Very professional, cleaned up the yard and roof spotless and the owner gave us a spectacular recommendation for color of roof, as the color we chose, would NOT have matched out home well. We are thrilled with the results!
Response from AWS Roofing Svcs
"Thanks so much for the review. The credit goes to Marvin. He's one of the best when it comes to customer care. I called and let him know about your kind words and he really appreciates it. Thanks again, Buddy Smith"
Lianne B.
Nov 2017
It did not go well. I would not recommend this company .
Response from AWS Roofing Svcs
"Sorry for the breakdown in communication. Apparently, the message never got back to Bob to take care of the additional estimate that you needed. I asked Bob and he said he spoke to you and we are back on track again. Once again, sorry for the inconvenience. Buddy Smith"
Fred L.
Nov 2017
Job completed quickly, on time, and with great professionalism.
Response from AWS Roofing Svcs
"Thank you for the review and thank you for using AWS Roofing Services. We really appreciate your business."
Jacqueline S.
Aug 2017
It was fine. They were pretty much exactly the same as another quote we received.
Rebecca S.
Apr 2017
AWS is comprised of true professionals in the roofing industry. They go above and beyond the expected.
Response from AWS Roofing Svcs
"Thank you for using AWS Roofing Services, Inc for your roofing needs. We appreciate you taking the time to give us a review and an A rating. Thanks again."
Joseph G.
Mar 2017
I had two guys come here. One was apparently and rookie and the other guy know what he was doing; the guy that did the major part of the work. After they had left for the day and had finished the job, the rookie's work leaked. He pretty much missed a spot completely. I had to call them back and do the repair, but this time I had the guy who knew what he was doing; the senior guy on the crew. I basically helped them pinpoint where the leak was from going up in the attic with them and showing them where I think they made the mistake. He went up on the roof and took some shingles off and verified that the guy shingled the wrong place. He fixed it and it hasn't leaked since. I thought their prices were a little high. They fixed some problems up that had been up there for some time and they actually recommended that I remove the chimney. I think they ultimately they did a good job except for the fact that they goofed on the one side, but they did fix it the next time they were out. When I called them back they could not come back right away because of a family emergency and the guy couldn't show up for a couple more days, but that's beyond anybody's control.
James P.
Aug 2016
unknown
Response from AWS Roofing Svcs
"[Member name removed], I just recently became aware of your review and I am sorry that you weren't completely satisfied with the work we performed. When it became apparent that the gutter we reinstalled was not going to be acceptable, we hired a professional gutter company to replace your gutter at no charge. Actually, the gutter was replaced more than a week before the date on your Angie's List review. Once again, I apologize for any inconvenience. Sincerely, Buddy Smith President AWS Roofing Services, Inc."
Suzanne W.
Aug 2016
Aaron completed job on appointed day in a timely manner and went back on roof(2 story) a few days later to make sure pipe and boot were secure.
Monica S.
Jun 2016
Working with AWS from out of state was a breeze. They were professional, responsive, and handled everything in a timely manner. My roof was beat and as it turned out there was a lot more work than originally thought. So there was a little more jump in cost from the estimate to the actual bill than I had thought. Other than that I was totally happy. The finished product looks great. I have another house on the same property and I plan to use them again.
Roy H.
Jun 2016
unknown
Jason M.
Apr 2016
AWS is great! Marvin came out looked at all my issues. Scheduled the repairs I needed for the same week. If the shingles hadn't been replaced you wouldn't even know AWS had done any work. Very happy with their prompt service and professionalism!! A++++ Company!!
Response from AWS Roofing Svcs
"Thanks for your review. I'll make sure to let Marvin know of your kind words. Thanks again, Buddy Smith"
Virginia C.
Apr 2016
unknown
Response from AWS Roofing Svcs
"Thanks for taking the time to review our company and for giving us an "A" rating. We work very hard for our customers and are happy to hear that you had a good experience. Thanks again, Buddy Smith"
Donna R.
Apr 2016
I found the company on Angie's List and they had a good rating. They had an offer for $5700 for a roof using architectural shingles but saw where the full amount had to be paid in advance on Angie's List. This wasn't appropriate in my opinion and called AWS directly. I told them I had found them on Angie's List and the secretary told me that they would show me how this could be done through Angie's List without paying in advance. The man who gave me the quote came over a few days later and quoted me $6300 even though the offer on Angie's List was for $5700. Even so, I agreed to proceed because of their favorable rating. I was given a small brochure with color choices for the shingles and made my choice a few days later.
The job was done several weeks after the estimate and due to wood rot at the front and back of the roof the final bill came to $7790 which was a major hit to my budget. Pieces of soffit between rafters weren't replaced and left my open deck ceiling open to rodents and insects. I didn't realize it till I was doing laundry a week later. It was 40 degrees out and was extremely cold in the laundry room. That's when I realized it was completely open. I called the company and they came out to replace at least 4 pieces of wood between the rafters the following day. I felt that the wood was removed by the company and should have been replaced. The inspector passed the job saying it met the minimum requirements to pass. I don't think I'll require another roof in my lifetime and would use this company again but with more caution.
The job was done several weeks after the estimate and due to wood rot at the front and back of the roof the final bill came to $7790 which was a major hit to my budget. Pieces of soffit between rafters weren't replaced and left my open deck ceiling open to rodents and insects. I didn't realize it till I was doing laundry a week later. It was 40 degrees out and was extremely cold in the laundry room. That's when I realized it was completely open. I called the company and they came out to replace at least 4 pieces of wood between the rafters the following day. I felt that the wood was removed by the company and should have been replaced. The inspector passed the job saying it met the minimum requirements to pass. I don't think I'll require another roof in my lifetime and would use this company again but with more caution.
Response from AWS Roofing Svcs
"Mrs [Member Name Removed], I'm sorry you weren't 100% satisfied with our services. We work very hard to maintain our reputation with all our customers. The Angie's List offer is based on a standard shingle roof of standard size. Your house had a flat roof section that requires a different type of materials other than shingles. The shingle portion of your roof was of minimum slope which building code required us to use "peel and stick" underlayment. We also used stainless steel nails, as we've seen regular type nails begin to rust in these circumstances. These items do increase the cost over standard projects. It is impossible to tell just how much rotted wood there may be hidden under your roof until we actually remove the roofing materials. In your case, there was an extensive amount. We did try to offset the cost by giving you a $300.00 discount and included a $200.00 coupon that we run in the local paper. The pieces of soffit that you mention were not actually soffit but wood blocking installed between your rafters and above the bearing wall. Our crew was not aware those pieces were removed when they were replacing the rotted wood decking. As you mentioned, as soon as we were made aware of it, we came out the next day to reinstall them. Sincerely, Buddy Smith"
Charles K.
Mar 2016
unknown
Response from AWS Roofing Svcs
"Thanks so much for your review and the "A" rating. We try very hard to keep our customers satisfied throughout the process of having their new roof installed."
Pat O.
Mar 2016
unknown
Response from AWS Roofing Svcs
"Thanks for your review and an A rating. I'm happy to know that you had a pleasant experience while using our company for your roofing needs."
Ron R.
Mar 2016
greatm, came back under warranty and repaired other problems
Response from AWS Roofing Svcs
"Thanks for your review and the A rating. We strive to do the best job we can for all of our customers. Thanks again, Buddy Smith"
Licensing
State Contractor License Requirements
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FAQ
AWS Roofing Svcs is currently rated 4.7 overall out of 5.
AWS Roofing Svcs accepts the following forms of payment: CreditCard
Yes, AWS Roofing Svcs offers free project estimates.
No, AWS Roofing Svcs does not offer eco-friendly accreditations.
No, AWS Roofing Svcs does not offer a senior discount.
No, AWS Roofing Svcs does not offer emergency services.
No, AWS Roofing Svcs does not offer warranties.