Welcome to Stevens Roofing, Inc. We hope that we can help you by providing the information you need to make an informed decision while choosing a roofing contractor. We are a FULL Service Roofing Company. We hope you enjoy your visit and find our site to be very useful and user friendly!
Residential and commercial installation & repair of roofing.
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"I am so sorry to hear that you did not have a good experience over the phone. We take pride in the way we treat our customers and will take note of this and use it to improve. Our deepest apologies."
"[Member Name Removed], I personally came by your home and told you and your wife that it needed to be a complete re-room on the manufactured home. I measured the roof then I told you that we were over 8+ weeks out, you and your wife said it needed to be done sooner and you had someone else coming by to look at it. Sorry that we couldn't have come to some type of agreement. Robert Stevens Stevens Roofing Inc"
"Thank you [Member Name Removed], it was a privilege to help you with your roofing needs. Robert Stevens Stevens Roofing Inc."
"[Member Name Removed], We apologize for any confusion or problems. Since Hurricane Irma things have bee very hectic! I went back through our dailey sheets for the Summerfield area and could not find no record as to you being set up for an appointment. If you still need some assistance please call our office at 352-489-6255 and we will try to get a representative to see you next time we are in the area. Robert Stevens Stevens Roofing Inc"
"Mr. [Member Name Removed], Stevens Roofing has responded to you every time you called and there was a need to do so. We have even been out several times to inspect the issue and clean areas in question and also have been out to take shingle samples from your roof to send to the GAF corporation. So the claim that we have failed to respond to you saddens us because our company has responded the best way we can until the issue is resolved. Your Shingle problem is VERY unique; unlike anything we have seen in years. We are currently awaiting GAF to follow up on their end. We also want this issue resolved as soon as possible. As you told us yesterday during our visit with you, the roof was installed perfectly, but there is an issue in a product, which GAF is now in charge of resolving. We take pride in customer service and we also want you to be satisfied. We look forward to having this rare issue resolved and move forward. But we would like the record to state that our company has responded to you. We do agree that the response time from GAF could have been quicker for you. But please note, they are a different company than we are. When we did our part, it was now in their hands. We are very sorry for all of the inconvenience and hope this is resolved soon."
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State Contractor License Requirements
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Sunday: | Closed |
Monday: | 8:00 AM - 4:00 AM |
Tuesday: | 8:00 AM - 4:00 AM |
Wednesday: | 8:00 AM - 4:00 AM |
Thursday: | 8:00 AM - 2:30 PM |
Friday: | 8:00 AM - 4:00 PM |
Saturday: | Closed |