Johnson Appliance Service
About us
Johnson Appliance Service is a one man and one truck business, and the low overhead savings are passed right on to you. My family has over 50 years of experience with all makes and models of appliances, as well as air conditioning. Additional email - [email protected]. Additional DBA - Johnson Appliance & Air.
Business highlights
Services we offer
Repair and installation of household appliances, and garbage disposals, as well as air conditioners., dishwashers, dryers, freezers, including washers, refrigerators
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
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6% |
When I called to get my money back he refused and now will not even return my calls. I WILL NEVER USE THEM AGAIN.
Very poor business man.
"I am very sorry you feel this way Ms. [Member Name Removed]. We checked with our parts supplier before ordering your board on November 10th to make sure we ordered the correct board, and gave you a 3 month warranty upon installation. When you felt that you were having the same issue, instead of calling us to come back out, you chose to contact a different appliance repair company. When you finally called us, we ordered a new board and replaced it as soon as it came in, on December 3rd. At that time, we explained there was a secondary issue, but you didn't want to have the work done. We also explained that there would be no warranty because another company tampered with the original board. Today you called, over a month after the second replacement, to state this new board must be bad again because you are having the same issue and you wanted a new board. I explained to you again that this is no longer under warranty. And you continued to call over and over today while I was assisting other customers. Once home, we contacted you today but you no longer wanted to discuss the situation and hung up the phone. I also can assure you that I am respectful to customers and never curse in front of or at my customers. I also always return my calls, although it may take me awhile due to my work load."
Update: 2 days later the refrigerator problem I had returned. Jake came back as soon as I called him and determined the part he had replace was apparently defective. Unusual, but it happens. Jake honored his warranty to the fullest and did not charge me a dime for the return visit. It's been almost a month now and I could not be happier!
"Thank you [Member Name Removed] for the wonderful review. We appreciate your business and look forward to servicing you in the future! We hope you found a great deal on your new dishwasher!!"
"Thank you [Member Name Removed] for the wonderful review. We appreciate your business and look forward to servicing you in the future!"
I appreciate their service and they saved me money by saving my appliance. I will keep their number stored for any appliance repair needs I have in the future. Since they also service home heating and cooling systems, I will more than likely call them now if I need help in that area.
Thank you Johnson Appliance Service. You set the bar for other businesses that I will use through Angie's List.
"Thank you for the nice review. Please note that Doc Johnson Appliance Service does not do heating and air or water heaters."
Licensing
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