Super Restoration

Remediation went well

This company was responsive had people at my residence in hours of first being called, explained what needed to be done, gave me a cost and began to remediate all within a 4 hour window They checked on progress completed the job when the thought it would be done People were prompt and courteous keeping us informed every step of the way When done the have me a complete digital file so I could submit my claim to my insurance company Great experience Total unqualified recommendation for SuperRestorations

Super Restoration were very friendly and most importantly did an outstanding job to fix the damage that was done as a result of a flood. They were very careful when moving my furniture, covered all of my furniture, to prevent damage from dust and water, and also put up plastic between the rooms to prevent spreading of dust and water and also to protect my furniture from the use of their own repair materials. I was very pleased with the work done, how they fixed what needed to be fixed in my apartment and how they left both the inside and outside of my apartment cleaned and the super service Super Restoration provided me and would highly recommend them without hesitation. Thanks again Super Restoration.

They were very professional. They did an exceptional work. We would hire them again

We are extremely happy with both the customer service as well as the quality of work done by Super Restoration. Yoska and John are very attentive and responsive, and the entire team (including the 3rd party vendors they send) exhibit top notch professionalism and detail to their work. We will definitely be using them in the future!

The rep was fast and friendly in taking care of the problem. The team arrived shortly and was efficient in taking care of the water. Great job!

The service was excellent, I called and within an hour had a team working here with fans to remove the water.

It went very bad. Walls were drilled with sizeable holes and huge fans and heaters were placed. The apartment was occupied by tenants, a family of 3 and we the Owners were at 1200 Miles away. The price covered 7 days of drying fans and heaters for 4 different walls and daily reports of the drying progress was renderd. Tenants moved out temporarily to a hotel. We received every day a report stating that the drying process was going well. After 5 days we were informed that equipment has been removed and we received an offer to have the walls replaced by "Super Restoration" entirely for a very high sum of money. We declined. We found that the culprit of the whole disaster were either the Owners of the above apartment or the actual Building for using more pressure in the water supply than allowed/advised considering the general installations (same flooding disaster happened before in the building - 350 aptmts. - some 8 times at different apartments but on the same elevation). "Super Restoration" just left us with the disaster at hand. Obviously the Building Management was in cahoots with "Super Restoration" in this project. Finally the Building replaced the 4 damaged walls for free. The intervention of "Super Restoration" was totally superfluous and irrelevant, beside collecting money. They knew from the beginning that they can't fix the problem. Tenants left before expiring of lease.

Wow! I could not have asked for a group of nicer people and true professionals than the folks of Super Restoration. All phases of work were done promptly with care and courtesy. Not a pleasant experience to have one's apartment destroyed by a leak, mold and damaged drywall, but at least I had, what I feel, was the best team to handle my situation.

Great! JP is super responsive, and SR touches base with us frequently to ensure that the work is followed through to completion. Friendly and knowledgeable staff, fair prices, everything you would ask for in a company designed to make a bad situation a good one.

Went very well :)) very good service and company

Great. Very Professional. Great Price and finished work quickly.

Perfect... very thorough

These guys were great! Explained the process, what had to be done, a little bit of how and overall, very satisfied with the service. Thanks Super!

It went well, they came out, found the water in the walls and were able to dry/fix the walls.

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Very well, assessed and fixed leak quickly and well. There have been no leak issues since and we had heavy rains about a week after the repair.

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