
About us
Additional DBA - FPA Transmissions Inc.
Services we offer
Full service auto repair facility.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 0% | ||
| 5% | ||
| 0% |
Paul the owner was upfront and honest about the troubles with the truck and what was the most cost effective repair. The staff was very courteous and prompt with information and return phone calls including updated status. Was very happy with the job and the company.
When I arrived to pick up the car, he told me that there was no charge for his time, and that while my car was on their lift, they noted a loose (hanging) muffler hanger which they re-attached. I offered to pay him for this work, but he refused.
This is a good customer-centric, businessman. My experience with him shows him to be a professional and honest man. I would not hesitate to patronize this business again -- it was an excellent experience for me.
They fixed the problem, they are so great to deal with, they are so nice people. I was able to drive back home very well from my trip. Overall, I am grading them an A, and I will use them again in the future.
Paul Promptly provided an evaluation of situation. Honda Dealer had claimed that approximately $1200 in repairs was necessary before the transmission failure occurred. Paul examined the car and determined that most of the dealer recommended repairs were unnecessary reducing the repair cost to control arm arm and brake pads to only $250 above the $1800 cost of repairing the transmission.
The transmission repair came in a little under the original estimate. Work was promptly completed when promised.
Paul is a pleasure to deal with. He is honest and competent. The transmission has been performing flawlessly after the repair.
Paul is my go to guy for all of my future services.
i ended up paying 5oo more above the quote- they said AFTER i dropped my car it might be more and they would not know until they took the tranny apart-i though -ok -here we go- so i got a call and paul said it would be more- my car was there and i didnt want to go through any more hassles and i said just do it. 3 days later Paul picked me up in my car( which was nice) and i said it didnt sound right -hard loud gear shift change and when he put it in reverse it banged so loud he said he had to keep it again- another 3 days- -ok- got a call car was ready- so i went to pick up my car- got the keys-said thank u- got into my car and it would not start-- they wheeled into a bay- btw i had to call and employee from work to come get me-- not good- so i got a call later on when i was at work - Paul said i needed a fuel pump -475$-- odd - how did that happen in there hands?-another 3 days!-- ok not done- ok - so 3 days later i go to get my car and it was raining and i turned on the windshield wipers- and guess what?-- not working-had to get a ride again to work and left car-again!-- they said it was relay and i was able to get my car at the end of the day-- i dont know how possibly all that could happen- Paul could not be better- but where was the owner, u think through all of that he would have a least come to me and say sorry about the issues-- so many days of back and forth, rides to work and home from friends, from 1295- i ended up with 2500!!- and my transmission still does not seem right- to much of a bang when shifting. - - i have no clue what went on there - this is one of those situation u have to take there word on it being i am not a mechanic,
be towed to the shop. He explained the entire process and what each step would be and what the approximate cost would be. After speaking to Paul I decided to have my car towed to the shop. He sent a tow truck which arrived about 45
minutes later. After the car was picked up he called me to let me know the car arrived safe and would take a look at it that afternoon. He called to tell me that he was starting to look at it. Paul was very diligent in calling meat each
step of the process to let me know what was happening and to get my authorization to do the work. Once the work was finished he even came to my home to get me.
Once I got behind the wheel I noticed the difference in the car immediately. As soon as I moved the shift lever I could tell something was different in a good way. Once I pulled out onto the road I realized what a difference there was
in the way the car shifted and felt as I drove. I noticed that the transmission not only shifted perfectly smooth but that the engine did not lose rpm`s the way it was before. Instead the car accelerated smoothly. It felt like it had a
lot more power. I realized that there was something missing. I was expecting to feel harder shifts and things that were not happening anymore. The car was just going down the road smoothly. I realized I had gotten used to certain quirks in
the transmission that were now gone.
Paul did an excellent job. The overall experience was excellent and I would recommend him to anyone
Alan in Delay Beach
I didn't have a way back to work when dropping the car off so Art had a very nice lady who worked there (Sorry I forgot her name) to drive me to work after I dropped my truck off. Art called me within a couple of hours to tell me that my fluid was leaking and the the hoses needed replacing. I'm so glad I didn't have to pay for a rebuild! They fixed my truck that same day so that i didn't have to rent a car. Onec again the nice lady came and picked me up to bring me back to the shop to pick up my truck. I appreciated them working with me. I will definitely be going there agan for any of my transmission needs.
"Thank you (deleted member name) for the great review. My name is Anne and it was my pleasure to provide you with transportation to and from work. Please know, we are always happy to help you with any unexpected auto issues that you may obtain. We sure appreciate you. Again (deleted member name), thank you."
"Hello (Member name removed); Thank you for the nice review. It is always our goal to provide prompt and excellent service for all of our customers. We appreciate you and your business. Again, please do not hesitate to call us with any of your unforeseen automotive issues. Remember we offer free transportation to and from hoe or you place of work in the event we need to keep your car overnight. Thanks, Anne"
"Hello (Member name removed); Thank you for the nice review. Please feel free to contact us with any unforeseen automotive issues. Please also remember, we provide transportation to and from your home or office in the event we need to keep your vehicle to complete the service. We appreciate you and your business. Thanks again, Anne"
"Dear (Member name removed); Thank you for the review. I apologize for the being closed on the weekends, however, I am happy you decided to wait until Monday to obtain your vehicles repairs. Honesty, is our policy and insurance that keeps you coming back in the future. Mention this post and receive a discount on your next oil change. We appreciate you and your business. Again, thank you. Anne"
Very please with Speedy Transmission
"Hello (Member name removed); Thank you for the review. We appreciate you and your business. Please mention this post and receive a discount on your next oil change. Thank you Ray, Anne"
"Dear (deleted member name); Thank you for the very kind review. Please excuse my lateness in responding to your message. Art is no longer with our company, however, you will always receive the highest level of confidence, in that, honesty and professionalism are our motto. Please mention this post and receive a discount on your next oil change. We appreciate you and your business. Thank you, Anne"
"Dear (deleted member name); Thank you for the kind review. I am happy you respect our company and it's values as we do. Please mention this post and receive a discounted oil change. We appreciate you and your business. Sincerely, Anne"
"Dear [member name removed]; Thank you for the kind review. Please mention this post and receive a discount on your next oil change. We appreciate you and your business. Kind Regards, Anne"
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