Smart Choice Appliance LLC

I would highly recommend Smart Choice. When I placed the inquiry though Angie's List, I got a call from Jane at Smart Choice that same morning. She was able to get me on the schedule several days out which was fine since it wasn't an emergency. She called back later in the day as they had a cancellation and I was able to get on Luke's schedule the next morning. Luke, the technician, arrived within the time frame window I was given, and even called 15 min. in advance to let me know he was on the way. Luke was super polite and adhered to covid guidelines, wearing a mask (and asked that I wear one while in his presence) and even wore booties and gloves to keep our home clean. He looked at our fridge and immediately knew its age! He as also able to quickly diagnose the problem and had the necessary parts to get us back up and running without a second trip. I would highly recommend this company. Very professional, polite and knowledgeable. Should we have any other appliance repair in the future, Smart Choice will be our first call.

Fantastic!!! Luke is a highly professional, polite, considerate, knowledgeable service technician. We have used him several times in recent years, and would recommend him without hesitation. On this visit, in the midst of the COVID-19 pandemic and a potentially horrendous rain storm, Luke arrived on-time and carried out the needed repair in a timely manner. Whenever a neighbor or friend, or a website like Neighbors asks for an appliance repair recommendation, we recommend Luke and Smart Choice immediately. He's great!!!

Perfecftly! Luke is absolutely trustworthy & fixed my dryer in minutes. Have used this company numerous times with great results!

Excellent service. Explained the options to me, showed up on time, repaired within the hour. Very courteous and respectful of property as well, making sure to avoid any mess, and cleaned up spotless afterwards. THANK YOU!

Luke is terrific. He is knowledgable, efficient, straightforward, pleasant and professional in every way. It is a pleasure to have him in my home because I can rely on his work and his integrity. As with most really good things and people, there is one thing I would change: there's only one of him. So, there can be a delay before he can come out. On the other hand, he gets it right. There just has to be someone who can meet his high standards so he can leverage his business ...

I can't praise the professionalism of this company enough. I have the responsibility of caring for 2 laundry rooms in a small condo complex . Whenever there is an issue with any of the machines they truly understand my need to have them back up and running ASAP. They have never let me down! They are so knowledgeable, reasonable and professional. Throw away all other appliance repair company business cards. Smart Choice is the only number you will ever need in your phone!!!

I don't usually like to leave reviews but the professionalism of Christine and Luke was such a throw back in time of how professionals used to conduct their business I had to!! Christine and Luke are saved in my phone and I cannot recommend them highly enough to you!

I’ve used smart choice on three separate occasion and Luke has been exceptional every time. Christine is also great and very present everyone a call. I will use them anytime I have an issue with my appliance or just an annual “tune up”.

The job was done perfectly, on-time and on budget.

Had a good experience, they came and inspected my dishwasher. They were very honest with their assessment but unfortunately the dishwasher could not be repaired as one of the parts was no longer manufactured due to age Of the dishwasher.