MAROONE VOLKSWAGEN

The entire staff at Maroone was professional, helpful, fair, reasonable and respected my time.  There was enough fuel for a test drive, a rarity at dealers these days.  There was no prescribed route, and I was able to test the vehicle in a number of circumstances. Aaron, my Representative, was knowledgeable about the vehicle, it's features and prices.
I hadn't planned on buying, so Aaron arranged for me to use a computer for an hour, to do my research on the value of my trade and the fair price of my purchase. He didn't stand over my shoulder or bother me at all.
Research completed, I didn't have to wait for 30 minutes for the Sales Manager to get back to me.  He came in right away, introduced himself and the negotiations began.
Armed with the online information, further enhanced with VW's own online info, we quickly reached a fair trade and purchase price.  Most unusual for any dealer.  It was pleasant and easy.
The Credit Manager was equally as professional and prompt, securing a lower interest rate than the pre-approved rate I had from the bank.
By the time we were done, car was out front, very clean, full of fuel.  Aaron reviewed all the features, and away I went. 
This dealer must work harder to gain your business, because of the distance from Miami and Fort Lauderdale.  Want to save yourself a lot of stress?  Make the trip to Maronne VW.

I found I had a leak in my cooling system and was surprised they did not notice it. They were very professional.

I didn't spend anything for the last service since it was all under warranty. I had a whole bunch of problems with my car, but it was all covered under warranty. They fixed things that I didn't even realize that I could have it fixed. So, that was great. The customer service people over there are really good. They seem really trustworthy. They also go above and beyond. They seem pretty honest too. I am going to take my car in there soon.

It went great. I drove to Maroone the next day, signed the paper, paid the money, and I've already used the warranty twice- for small things and with $100 deductible. The service contract holder is Fidelity Warranty Services and I can take my car to any authorized VW repair place, it doesn't have to be serviced by a VW dealer.