Trevenzoli Pool Services

Trevenzoli Pool Services changed two drains in our pool, installed new tiles in the pool and spa, built a sun shelf, and provided the diamond brite. The company did a decent job on the pool-my main complaint with the job was that they work a little sloppy (leaving out supplies, tracking in mud, not closing door, etc). After the pool was completed, of course we paid him in full. Thats where things changed...we found that there was some construction glue on some new tiles and after numerous phone calls/messages/emails to the owner, Gabriel, he finally answered me by text message only to answer my question as to whether I could scrap on new tiles. A few more weeks went by and we noticed our pool was leaking somewhere. We contacted Gabriele by phone, text, email, and after SEVERAL DAYS AND SEVERAL ATTEMPTS, he finally responded by text only (again). He sent someone to look at the leak, and he did find a leak. We were told the main drain pipe was leaking, below the main drain cap, which they did replace. They told me they capped the main drain and not to use it. I asked him who will fix the leak and he said it wasn't their responsibility-all they did was replace the main drain cap. So our pool never leaked before it was remodeled, and once they remodeled it and changed the drain, it leaked and they won't fix it. Now I have to seek legal action because we do not have a five year warranty. I wanted to share my experience with this pool company. The owner is nice while you owe him money but once he messes up your pool, he wont fix it.