Royal Palm Roofing

Someone named Joe showed up, made noise about how popular they are in metal roof installing, climb a ladder, made more noise, then they disappeared...no response to messages. Stay away from them.

Work went fine until bill paid in full. After, was never able to reach them for repairs. Liz lied to us several times about coming to inspect problem areas. Never saw, heard from them. Later found out proper papers and final inspection was never done. Liz Locigno and her husband Joe Locigno are scammers, liers and practice unethical business practices in all of their businesses. Beware to all who use them.

Project was initially delayed due to weather, bet a pattern was forming with incredible excuses why the work was delayed.  Once the job was completed and final payment was made the Owner Liz would not return phone calls, e-mails or  texts. Contractor got tar into my brand new pool and was unresponsive to my complaint.
       The Roof appears to be in good order, but extremely dissapointed in the total disregard of follow up. They where reccomended by a neighbor who went to high school with the owners husband.

Royal Palm Roofing put a new roof on my mother in laws house on 4/21/2008 with a 7 year warranty. We had a leak in the kitchen ceiling and it was spreading. We called Royal Palm Roofing at least 5 times over that many days. Liz finally called me back and I explained the situation to her, I told her to call my cell phone when she was heading over so I can meet them.My mother in law is 85 and her main language is Spanish, I would go there and meet them to help explain things. I never heard from her, so I once again started the calling process and waited till she called me back a couple days later. She said they went over there and talked  to my mother in law and she said nothing was wrong supposedly, which her not understanding English that well, I was concerned. Liz then tells me that someone else worked on the roof. I told her I handle everything for this house and no one has ever been on the roof. She said call her in the next rain storm and they would come over and look. Next big storm I called and of course no answer. This went on for a few weeks, I got them in again finally and said it just rained please come over now. i went over and finally met them. Liz and her husband went into the kitchen put there hand into the huge hole in the ceiling and said it was a leak and the husband supposedly figured out from were it was coming.from and  they would have a crew on the roof the next morning to fix it, well that has been 6 weeks now,I called them about 7 times and no one ever called me back. People DO NOT USE THIS COMPANY if you value your money and quality, because they do not have enough respect to honor their word or their warranty

We have been having an issue with a possible leak in  our flat roof that was installed by Royal Palm Roofing in 2011.  My roof is under a 10 year warranty with Royal Palm Roofing.   I called Royal Palm Roofing and spoke to owner Liz Locigno who assured me she would have someone out next day to assess the roof.  Next day came with no one showing up and no calls from Royal Palm.  Since then, all subsequent phone calls - one-a-day for 3 weeks- have gone unanswered.  Calls are being made to company phone, and owner direct cell number.  I finally got a hold of Liz Locigno by phone who apologized saying they had been at a funeral.  She would arrange to have owner, Joseph Locigno, come personally in a.m. to assess.  Again, no show, no calls.  I have been sustaining increasing damage to the interior of my home due to Royal Palms lack of response.  I would NOT recommend Royal Palm Roofing to anyone and would actually warn people of their unethical business practices.

See above.

I was unhappy with them, I still am. They took down my gutters and when they put on the new gutters and when the rain goes in they're all leaking and the wood behind is all curling and I follow up 10 times I got no response. I still having problem with it.

I was having some general maintenance done on my house and wanted a ten foot section of soffit replaced. The soffit had rotted from a long-time slow roof leak which on rare occasions, during long storms, dripped inside my bathroom window. It was determined that unless the leak were repaired, a new soffit would slowly rot again and the bathroom leak would also become increasingly worse. I had used Royal Palm Roofing for roof repair in the past and had been very happy with their  work and their competitive pricing and decided to use them again for this job. They were contacted just prior to the Christmas holidays and this was not an emergency job. I received a written proposal within a few days, and work began shortly after the holidays. Two workmen arrived on January 8th and completed the work on January 10. All debris was removed each evening and none of my newly-planted shrubs in the repair area were damaged. The workmen were efficient and professional. My experiences with Royal Palm Roofing have been extremely positive and I would highly recommend them.

Liked the honesty and competence.

They did a very good job. The people are extremely professional. They cleaned up after themselves. The work is first rate. They are the best.