Called me right away ,asked about my project,gave a quote and stuck to that amount. Removed carpeting on steps and put it in dumpster. Removed all nails and staples,tightened all steps . Now they don't squeak or feel spongy when you walk in them

Ken is reliabl, personable, professional and leaves the job site clean. His pricing was fair. I would recommend him any day!

We couldnâ t be happier with our new staircase! Ken did an amazing job, exactly what we asked for. He always showed up on time and completed quicker than we could have hoped for. Highly recommend and will definitely be using him for future projects!

Ken did an amazing job- very clean and reliable. My stairs look great!

He is trustworthy reliable and does quality work

We hired Built by Baxter to completely renovate the staircase in our new home. At first glance, everything look wonderful. When you start to look at the details, there were many issues with his work. The skirt was painted without sanding each side, so they look completely different. The trim along the sides were completed in scraps instead of one long piece of wood. Two of the risers were done in two pieces instead of one, and are now starting to separate. A newel post and tread each had accidental cuts in them. Each of the newel posts were fastened differently, some horizontal, some vertical, and the holes were left raw instead of being filled in. When these issues were brought to Kens attention, all he agreed to do, was fill in the the holes. He went on to tell us sometimes things just have to be done in pieces, because there is no way of getting the right size. We found the right size EASILY, and asked him once more if he d fix this work, as it looks terrible. He proceeded to tell us if we wanted it fixed, he would do it for an additional $1160. There was no way we are going to give him more money, to do a job he botched in the first place. So, we are now having to hire someone else to fix his shoddy work. I must also mention, that he kept all of our original wrought iron. When we sent him texts asking where it was, he completely ignored us. I am sure someone else will be receiving it in their house and he will be charging them for it. Meanwhile, we lost out on the money we were going to receive from selling it. To say we were disappointed, is an understatement. Built by Baxter does not stand by work, and Ken is not the honest business man we thought he was. I would not recommend him to anyone.

WOW, just WOW …. Ken and crew did an amazing job on my staircase railing installation !!! In addition to the quality of craftsmanship provided, they showed up timely, were professional, spotless, finished the job earlier than anticipated and even came through and helped us in a serious time crunch! I would highly recommend Built By Baxter for your next project. You won’t be disappointed.

A++ work. For three years I wanted to change my white, outdated, non wood railings. I found Ken on home advisor and from the first initial call I knew I wanted to hire him. Ken is an excellent carpenter, meticulous, punctual and detailed oriented. I highly recommend Built by Baxter if you are looking for quality work. Thank you Ken for transforming my space.

We are in love with our stairs. Excellent job Ken!

Ken is an excellent carpenter. He designed, and installed a beautiful staircase and railing for us. He is dependable, reliable and truly enjoys his work. I highly recommend Built by Baxter.

I could not be any happier with the job performed. The entire process was easy and very well done. The quality of the workmanship is beyond my expectations.

Ken was trustworthy and did a quality job on our new staircase. I would recommend him again.

Very dependable does what he says he will

Ken is honest guy and true to his word!! He assessed What and how to in respects to repairing our poorly done staircase. He was very fair on the top price, showed up on time, and finished on time. The quality of his work is Top Notch. Thanks Ken!!

Ken provided everything one looks for in a contractor, fair price, experienced, perform quality work, punctuality, and a pleasant demeanor! In this day and age, it's hard to believe that people like Ken still exist! The job he did on our staircase was nothing short of phenomenal! This guy is fantastic!!!!

Ken did an absolutely beautiful job with the staircase in our new construction home. Polite, hard working, knowledgeable, on time and he delivered a wonderful end result, increasing value and making the staircase/railings a main focal feature.

Ken was fair priced, professional, he did a great job repairing my staircase. He was quick and cleaned up after. Highly recommend him.

Ken is a true professional! From start to finish he showed how trusting in him and his experience truly pays off. He was well organized, a man of his word, and very true to what he said he would do. He was a true blessing to people who I care about! He is a hard worker and his work was top notch to say the least! Definitely would recommend Ken Baxter to anyone dealing with staircases. The family was very happy with his work!

We were looking for someone to redo the dated staircase in our home. After interviewing other contractors, we hired Ken for the job. He did an EXCEPTIONAL job. Ken took the time to give us a clear understanding of all our options and then completed the project on time. He cleaned up the area every day so there was little or no inconvenience during the construction. His attention to detail is amazing and the finished staircase exceeded our expectations. Our staircase is now a focal point in our home. If you are looking for a true craftsman who takes pride in his work, Ken is the one.

Ken did a great job and was very helpful during the preconstruction phase (i.e. picking out stains, materials, etc.). He arrived every day on time and completed our staircase in just 3 days. We now have a beautiful staircase we are happy to look at everyday.

Baxter did a great job at a fair price! We love our new staircase and highly recommend! We were extremely satisfied

Ken Baxter is reliable,reasonable and does good work.

He did an excellent job on our staircase, did it quickly and it looks absolutely gorgeous!! Would definitely use again!!

Ken did an excellent job and went above and beyond with his work and quality. Very pleased and will hire again in the future.