
Aastro Roofing Company
About us
We are Top Rated on all platforms, A+ BBB, A Angie's List, 4.8 Home Adviisor, and 4.9 Google. We are a full service, family owned and operated roofing company located in Boca Raton FL. We specialize in commercial and residential roofing repair and roof replacement. We offer a full line on roof maintenance products to help keep your roof performing at it's peak for many years. Call Aastro Roofing Company in Boca Raton for a free estimate or inspection today.
Business highlights
Services we offer
Attic vents, Cedar Shake Roof, Economy Roof, Fascia repair, Flat Roof, Luxury Roof, Metal Roof, Roof Coatings, Roof Maintenance, Roof Repair, Roof Replacement, Roof Vents, Rubber Roof, Shingle Roof, Single Ply Roof, Skylight install, Skylight repair, Skylight replace, Soffit Repair, Soffit Vents, Stone Coated Metal Roof, TPO Roof, Tile Roof
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
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3% | ||
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3% |
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"This is not true. We always show up. This customer paid $99 for one of our roof maintenance packages and wanted us to completely recoat a large section of her roof. We tried to explain to her that that's not how it works and it would be an additional cost, we also even agreed to do a lot of additional work for free but that we would need to reschedule. She said she would reschedule and never called us back. She never rescheduled. After we explained to her that it would be an additional cost she said that she already had all the materials she needed and couldn't understand why we couldn't just do the work for her. I felt bad for her and her misunderstanding and said that we would do the work for the $99 just to make her happy even though it was a $1,000 repair but that I was not equipped and I needed to send an actual repair crew back. She explained to me that she was leaving on vacation and that she would call to reschedule. She never called us again, I suspect because she didn't want to buy the materials that she said she already had, and now I see this review. We work so hard to make a good reputation for this company and one unreasonable customer can make you look bad. We did provide her with a roof maintenance package. She says we never came however we did, and we called her multiple times on the phone to reschedule. I'm sorry but you cannot please everyone. This is our first bad review on any platform out of probably 100 reviews and I just wanted to thank this customer for being so unprofessional and trying to get something for nothing. we are a very good company and we are very responsive. We would never leave somebody hanging without communication or without somebody showing up. This review was completely untrue and this customer is unreasonable."
Licensing
State Contractor License Requirements
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