Pools N' Spas of Central Florida

We have been having issues with water pouring in-between the gutter and house (where the enclosure attaches to house). We called a gutter company, and much to our dismay, we were told that the "super gutter" which attaches the enclosure to the house was not installed properly and has a 25ft stretch without ANY SCREWS holding it to the house which makes the structure sag and is unsafe, not to mention each cross beam has holes in the top of them where water enters the beams. (looks like a pin cushion from the top) We have reached out to Jonathan and James Eden and can't get a response.

The process was great from start to finish we got a great pool for a fair price. They listen to exactly what we wanted and did not try to sell us on something else.

Came out to bid job on time the price was inline will three other pool company's. insured that job would be complete in 2 days (would work over weekend if need be)
When it was time to start job they were late, did NOT complete job in 2 days, infect the paver company did most the work, they built the footer, and grouted the tile.  Nothing was ever checked, and i asked if they were going to clean the pool  the answer was "we don't know anything about pool chemicals", "we don't do that".
this was the worst company I have ever had to deal with.  Please advise others so they don't have to go through this.

The original salesman could not produce a project plan upon multiple requests.  There was no foreman assigned to the project.  There was lack of communication between sales and construction crews.   The crew knew nothing about our requirements and we would need to instruct them on what to do. 
We started the project in August.  The sales man indicated it would be done by November.  It wasn't completed in full until the following March.  (8 months to build a pool...).  They came on their own time, and did not bother to communicate to us to set expectations, even when we called.  The owner did not return phone call (we left at least 20 message, and then we gave up), until he was seeking payment.  The owner did not even return our phone calls when his construction crew left a very large pile of gravel blocking 40% of our street which resulted in a car accident (damage to one vehicle) and a visit from the police.
The crew also left demolition debris in our backyard for 5 months resulting in a nasty letter from our home owners association, saying it had to get moved or we would be fined.  Even the letter summarized it had already been more than 3 months.....
The crew guys were nice and courteous, but the owner and salesman were unprofessional.  I would highly NOT recommend them.

There was no project plan or foreman to manage the project.  There was lack of communication between sales and construction crews.  The crew know nothing about our requirements.  We started the project in August.  The sales man indicated it would be done by November.  It wasn't completed in full until the following March.  (8 months to build a pool...).  They came on their own time, and did not bother to communicate to us to set expectations, even when we called.  The owner did not return phone call (we left at least 20 message, and then we gave up), until he was seeking payment.  The owner did not even return phone call when his construction crew left a very large pile of gravel in our street which resulted in an accident (damage to one vehicle) and a visit from the police.
The crew guys were nice and curtious, but the owner and salesman were unprofessional.  I would highly NOT recommend them.