NAVARRA APPRAISAL SVC

- Joseph R. Navarra was hired by the Veteran's Administration (at our expense) to perform an appraisal on a townhouse the we were under contract to purchase at $185,000.00. - The appraiser initially submitted the appraisal on a condo form, not a townhouse form and was asked to resubmit by our lender. - The appraiser appraised the unit we were trying to purchase $20,000.00 below the agreed upon price. On page 2 of the appraisal, in the appraiser's summary, he states "most consideration was given to comparable sale 3 as it is located in the same project as the subject property." Comp 3 (parcel #29-12-32-1210-00000-0090) sold in February 2014 for $140,000.00. The appraiser did not use a unit, four doors down (Unit 42 - parcel #29-12-32-1210-00000-0420) and IDENTICAL to the unit we were under contract to purchase that sold on 2 July 2014 for $185,000.00. We brought this to the attention of our lender, who contacted the appraiser and requested that he readdress. He flatly refused resulting in us losing our dream home. We are also requesting a refund of the $425.00 dollars for the sub standard service that Mr. Navarra performed. His neglect has negatively impacted us, the sellers, as well as both real estate agents. This is unacceptable. We filed a formal complaint with the Veterans Administration Home Loan Division, St. Petersburg Florida.(Staff Appraisers Division) Please contact us if you need more information regarding this matter. Sincerely, Richard & Susan Poling