Bill Partington's AHC Safe & Lock
About us
Six (6) Professional locksmith technicians with over 100 years of experience, working as a team to bring you the best service possible. Factory trained and certified parts make the difference. Our desire is to be a part of your success team, not just complete a small job and get paid. Long term, our experience and expertise will save you money and provide important functional uses of your buildings and vehicles. Ask us for the whole story, where we don't just answer your questions, but we educate you about Safes, locks, doors, and how to be protected. We have been in business since 1953 in both Volusia and Flagler County, Florida.
Business highlights
Emergency services offered
72 years of experience
Services we offer
General Practioners in all Locksmith service areas, Remotes and Chip keys for cars, auto, banks and vaults, business, card readers, electric strikes and push button locks., from 2016 models to Antique Horseless carriages. Electronic access control, home, padlocks, safes
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.914 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 0% |
Showing 1-14 of 14 reviews
Robert F.
Mar 2018
The most professional and quick service for replacing Dodge keyless entry remotes and programming them, that I could find around the area......the whole process was done within 1/2 hour and beyond economical......do yourself a favor if you have an American car and need a key replacement or cut or programmed.....this is the only place I would go. Dodge dealer in Palm Coast wanted a fortune to replace and program 1 key let alone 2.... and it turns out everyone else from Walmart to Loews to all the other locksmiths in this area are ripping people off daily !!!!. I saved over 200$.....and that for me is a big deal....!!
Jennifer N.
Jul 2016
went just fine, he worked on a warped gate lock, he made it so it actually locked and closed. Fantastic work. Blane was great, courteous, and competent.
Response from Bill Partington's AHC Safe & Lock
"Thanks for the review of our work. We appreciate the nice complement."
Mark K.
Nov 2015
Other that the price being somewhat on the expensive side (have never used a lock smith for a service call so maybe this is just the going rate) I was very happy with everything. I called around 8 AM and spoke to the dispatcher who said he would call me back once the shop was open. He called around 9:15 and said someone would be there between 11 AM and noon and would call when they were on the way. About 11:15 Steve called and said he would be there in 15-20 minutes which he was. He was very professional and did an excellent job. I would highly recommend them for anything requiring a locksmith!
Response from Bill Partington's AHC Safe & Lock
"over 40% of locksmith customers have never used the services of a professional locksmith before. To be a professional locksmith is to go beyond a handyman, or a general repairmen. Carpenters are to be admired, but sometimes they don't know the proper installation of door hardware. We often correct the bad work of others, But our work to guaranteed. Our installers are trained professionals. Thank you for your business [Member Name Removed]."
John T.
Feb 2015
unknown
Response from Bill Partington's AHC Safe & Lock
"Thank you for your honest review of our service. We appreciate your comments and continue to strive to get the best results for our customers."
Barbara M.
Feb 2015
unknown
Jay C.
Jan 2015
unknown
Response from Bill Partington's AHC Safe & Lock
"My apologies to Mr. [member name remove]. We do make it our goal not to disappoint any customer and in this case we not only disappointed them but they also were inconvenienced. We did, however, try to verify beforehand all of the specific information about the vehicles, and sometimes we really need to have the customer bring their vehicles to us to determine if our equipment will "do the job". Obviously, one of the failures here was that we had set up an expectation that we we unable to meet. I will reach out to you directly so that I can personally apologize BIll Partington, Bill Partington's AHC Safe & Lock. 386-677-4424 January 14, 2015 response."
Mary H.
Aug 2014
courteous, professional service.very informative.
Response from Bill Partington's AHC Safe & Lock
"Thanks for taking the time to review our work. We appreciate your business. My name is Bill Partington and I take personal responsibility for the work of my staff. I have the best employees in the business."
Penny P.
Jul 2014
We replaced and secured our home better thanks to the professionals at this workplace. Excellent technician, quickly done, will use again.
Response from Bill Partington's AHC Safe & Lock
"Your review of our work is greatly appreciated. We want to know what we do well and what we need to improve. The greatest complement we can receive is you telling someone else of the quality of our work. Thank your for inviting us into your home to perform locksmith services."
Beverly M.
Mar 2014
They were called to repair or replace a lock in a sliding glass door. The tech took photos measurements, etc in Nov 2013 annd told me they would be in touch as they needed to order parts. After weeks I called them back sand they said they were still researching parts. I waited several more weeks and called another locksmith. They did exactly the same thing. I called them after two weeks and it turned out that they were also Bill Parringtons, just using another name and they would get back to me by the end of the week. After two weeks I called them back because they have the broken parts from my lock and the man asked me what I would like to do because the man that does their research was in the field and had no time. If they had told me that in November I would not still be without a lock four and a half months later.
Response from Bill Partington's AHC Safe & Lock
"I am personally responsible for my employees work. It sounds like we dropped the ball and disappointed the customer on this call. I will be following up to see what happened. Good or bad, the feedback we receive is important and we will strive to improve based on your feedback. Our greatest disappointment is not having the opportunity to correct something that we could have done better."
Tim M.
Mar 2014
Contacted them because of reviews on Angie's List. They said they would be by on Monday afternoon. Didn't show or call. We called and they said the tech was tied up on a difficult job. It happens. Came by the next day on time. Blaine was friendly, courteous, professional and very thorough. All the work we requested was completed and fully explained. He even went above and beyond, by lubricating all the doors and adjusted the way one door was hung to make It more efficient. Price was exactly as quoted. Would definitely use again if needed.
Response from Bill Partington's AHC Safe & Lock
"reply by Bill Partington, Owner of Bill Partington's AHC Safe & Lock : I'm glad that [removed member name] understood why we weren't there when we were originally scheduled, but we will do better at letting our customers know when we will be late or have to reschedule for any reason. Thank you for giving us a good review. Good reviews and repeat customers are most important to us. AHC Safe & Lock 386-253-9766 Serving Volusia and Flagler County. Your Local Locksmith. We protect what's important to you."
ANNE R.
Mar 2014
I just moved into a new house and was scoping out security systems when it occurred to me that I should probably change the locks. They quoted a price on the phone, showed up on time, and did a great job. Of course later that afternoon, I locked myself out of the house. Again, they quoted a price on the phone showed up within 20 minutes and got me on my way. Great service!
Response from Bill Partington's AHC Safe & Lock
"Thank you (Removed members name). Our team of dedicated locksmiths enjoys doing a good job and receiving great reviews."
Linda M.
Oct 2013
This is company is GREAT. Friendly, prompt, professional, and VERY reasonably priced. Would use again without any hesitation
Response from Bill Partington's AHC Safe & Lock
"thanks for the great referral. We have the best customers and are happy to serve you!"
James C.
Aug 2013
Brian did a very nice job - very professional and knowledgeable. He was friendly and personable. I would have them back again.
Response from Bill Partington's AHC Safe & Lock
"Thank you for your kind words. We always strive to provide the best service we can at a cost effective price. Sometimes thes best value is not the lowest price, but we know that price and value are always important and will strive to do the best job for all our customers. . My name is on this business and has been from the beginning. I never forget that."
Kevin H.
May 2013
Bill Partington's AHC Safe and Lock was excellent. Everybody was professional and on time. They did a good job.
Response from Bill Partington's AHC Safe & Lock
"AHC Safe & Lock is a family business that started in 1953. We have server Volusia and Flagler Counties for the entire time since then. My name is Bill Partington and I personally guarantee the quality of our work. Thank you for your kind words."
Carolyn K.
May 2013
Called to request new locks for doors on a newly purchased house. Was told that a tech could come out that same day. Tech arrived as promised. After showing him what locks needed to be replaced he went right to work. I have since gone by the store to purchase more keys. Everyone there is professional and courteous.
Response from Bill Partington's AHC Safe & Lock
"Thank your for your business and a great review."
Licensing
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FAQ
Bill Partington's AHC Safe & Lock is currently rated 4.9 overall out of 5.
Bill Partington's AHC Safe & Lock accepts the following forms of payment: CreditCard
Yes, Bill Partington's AHC Safe & Lock offers free project estimates.
No, Bill Partington's AHC Safe & Lock does not offer eco-friendly accreditations.
No, Bill Partington's AHC Safe & Lock does not offer a senior discount.
Yes, Bill Partington's AHC Safe & Lock offers emergency services.
No, Bill Partington's AHC Safe & Lock does not offer warranties.